Luckycarnival Avis 12

Very bad site to use, play something else if your bored. If you do manage to win and call it a day they find a way of not allowing the withdrawal, whether you pass it’s verification the ‘personal assistant will contact you to slow things down to make sure they get the new ‘tip system’ for themselves. I receive daily phone calls, emails and txt msgs from the same personal assistant to repeat the same scripted nonsense to ask me to deposit more even when I have some credit. The site is a one way money making scam. They do not allow you to self exclude also, so the contact can’t be cut. So do the best thing and block everything from this site.

Terrible casino. Let you deposit without any issues but when you try to collect anything you win good luck ever getting that money. Do not play on this site it’s a scam

❌❌WARNING ❌❌ I have deposited, then won back my money, tried to withdraw, only withdrawal method is maestro card when I used a debit card to top up. Even though my account says I am verified in green they still request documents after waiting 36 full hours to be declined, follow instructions a second time and AGAIN be declined and then told I need wager x3 my deposit. I had two phone calls from my supposed account manager and numerous live chats and not once did they mention this. They keep coming up with excuse after excuse and each time you have wait a full 36 hours. They run out of excuses for me so said I needed wager x3 my deposit. These are thieves I am contacting my bank to dispute these transactions as they have not fulfilled there requirements. ❌❌❌They TAKE your money and dont want payout.❌❌❌

They will constantly text, and say you have funds in your account, and click on the link, they will SCAM you and TAKE your money,I have no account with them. so AVOID

Connected to SPICY JACKPOTS,more scam sites.They do not pay out. Do not deposit!!! Betwin NV

Fraudulent site. Do not use under ANY circumstances.

Withheld money from my account.

I have reported to the police.

AVOID AT ALL COSTS....I joined about 3 months ago and deposited various amounts of money with no problem, BUT when I tried to withdraw my winnings it took weeks for them to verify my documents, then they said you cant withdraw anything less than £150 !!. When I eventually had £153 in winnings and tried to withdraw they started again saying my bank card had not been verified and each time I sent photos in they were rejected. Complete scam

Something went wrong with my deposit today and I deposited a lot more than intended (not sure what happened, if I pressed a wrong button or added a 0 by mistake or else).

- I contacted chat straight away and told them that an error happened, and I can´t afford that amount and that I need to withdraw it straight away (system didn´t let me).

- Chat couldn´t help and forwarded my request to payment team.

- Parallel I contacted my bank to stop the money - but it was under "pending" and they could only stop it when casino agreed not to take it. Otherwise I would have to put in a claim when pending-status finishes, which would take a while.

- I contacted payment team - and received automated messages to update my verification.

- Somebody phoned me to help me with the verification process - I explained my predicament again and he said he has my mails and the notes from the chat.

- I finally updated verification ... but I was still not able to withdraw the wrongly deposited amount. Instead I had a note "you have an active x3 wager for a deposit.
- Meaning: I had to gamble 3 times my deposit, and if I was lucky I could try to withdraw my deposit (if there was any left).

- I wrote 2 mails to the casino, asking them to either confirm they won´t take the money (so I could notify my bank), or to lift this weird "active x3 wager". They knew, deposit was an error and I just wanted my money back.

- No reply!!!

As I spent a lot of money in this casino in the past, I would have expected a more accommodating service.

I am deeply disappointed.

UPDATE:
Anyway - several hours later now. Still nothing from the casino, still this weird "active 3x wager"-restriction, I was still not able to withdraw my deposit.
So I tried to wager it 3 times, without any luck. Money is gone.
I wrote to casino to delete all my details and to close my account for good and just got this as a reply: "We received a request that you want to temporarily suspend your game on the site." ... "Temporarily" is not "for good", but I just read that another user complained about this as well.

Not amused.

Game is unlicensed so no one to fall back on should something go wrong, games play poorly with rarely a bonus, also refuse to permanently close your account. Avoid this website.

Accepted a bonus, turned that bonus into €1726. The bonus was nullified as I had bet over €2 whilst the bet was active. It doesn't tell you that you can't do this only that it doesn't count towards you wagering requirements. BEWARE. THIS A A FRAUDULENT SITE

Paid out in 36 hours , good selection of games and bonuses and very helpful staff on support.

Definitely recommended