luckyscent Avis 73

Shopping at Luckyscent is a miserable experience. Their processing and shipping times are abysmal! I have received international orders in half the time it takes this retailer to deliver! After they take your money, game over and God knows when your package will show. On two or three occasions I paid for expedited shipping and every time they’ve had to return the fee because of their unprofessional and chaotic business practices.

I wrote an email about my most recent order and I was aghast when they implied they didn’t have my address, I have 10 or 12 orders with them and all of a sudden they don’t have my address when I have maintained an account with them for 7 months. What really disturbs me is their exorbitant prices. It really angers me that with those prices they can’t deliver a package faster than an Italian, British, or Parisian company. They never offer coupon codes besides the shipping code which only applies to standard shipping, a whopping savings of $9. They know they have a horrible reputation and don’t care! I see they barely have 3 stars. Unlike other reviews, they make no attempt to address or alleviate concerns of customers. Perhaps, they know there’s no excuse. If you have read this review to the end you might wonder why do I have 10 or 12 orders with them and the answer is simple before I’ve ventured into international retailers often this company was the only place I could find a fragrance. If you have read this review to the end you might wonder why do I have 10 or 12 orders with them and the answer is simple before I’ve ventured into international retailers often this company was the only place I could find a fragrance. Hi refuse After this order is completed, I refuse to do business with this company again. I urge you do not buy from them. Scour the Internet if you must but do not put in orders with this company. As a closing note, after I complained about their processing time and said I would leave a bad review they sent a tracking number as a decoy but the item hasn’t even been picked up. It is the end of the day so they generated a label just to have a tracking number. They are duplicitous and unethical!

Foolishly purchased a perfume from this site and received a fake product. I have worn the fragrance for 10 years and it was immediately apparent this was not the real deal.

My item never shipped, no customer service to answer phone or respond to email on a $100 purchase. This was my first time with this company and experience is terrible. I hoped to add mancera to my niche fragrance collection, but looks like I will have to order from another company.

This is my second order with lucky scent, and they have both been great. Shipping to Toronto is a bit slow....about 2 - 2.5 weeks. First order I got some samples, and yes the vials were really tiny, and hard to open. I found using my shirt to hold the lid helps to grip it and pop it open gently without spilling anything, and using the little wand attached to the lid to apply the fragrance is great. Some samples are definitely overpriced considering how tiny it is.

Second order I got a full sized bottle (Gris Charnel) which i'm super happy about because at the time of my purchase it was sold out everywhere, even the BDK website, but lucky scent had it.

I recommend going into Scent Bar only and skipping all online purchases from Luckyscent.com unless you know exactly what you want and it meets your price point. There are better options!

Samples from the online site are a sham! Please don't pay for them, you cannot get a realistic idea of what fragrances actually smell like from the tiny corked vials they send them in. I wish someone warned me so I am paying it forward here.

If anything the fragrances smell off putting mainly because of their delivery devices. Any fragrance that you open in the slightest to even smell is only accepted as a 50 percent refund.

So essentially you send back a full unused, opened packaged bottle of fragrance and receive half of your money back.

You pay for return shipping and they get to keep a full bottle of fragrance to possibly resell and you pay for half of the entire transaction plus return shipping no matter what.

I suggest you stick to sellers of fragrance that consider you more as a customer. I am able to return and exchange recently purchased unused bottles of fragrance any were else I shop, that is what I will continue to do. Good luck hope these reviews reach you before you find out first hand for yourself.

Lucky Scent is definitely a legitimate business and I would recommend ordering FULL bottles of perfume from them. They ship pretty fast and there's always a discount code you can use on niche and luxury fragrances. However, if you're buying samples, I would suggest purchasing them elsewhere. They have such a large selection but the decanters they send them in don't even have a sprayer. It's a teeny tiny glass vial. You can't really experience what the fragrance should smell like because there's not enough product to begin with and you won't have the ability to spray it the way you would in the actual perfume bottle.

I ordered about 8 of their sample vials - all were niche fragrances and the price of each was between $4 and $8. The samples arrived and I was sorely disappointed. The vials are not spray vials - they have the 'corked' top so you spill half of it just getting the top off. And I am convinced that either the juice was VERY old, or the fragrances are diluted with water or alcohol. There is barely enough in a vial for a single use and the scents dissipated after a few minutes, hence the 'watering down.' All in, I spent nearly $50 on these samples with the intention of finding a new signature scent. But I couldn't get a read on any of these due to the dilution so the whole experience was meaningless.

Luckyscent.com is a wonderful company. They have many perfumes and samples to choose from. If you love perfumes, this company is a great place to order. Also they add new perfumes regularly without always removing people's favorites, which is reassuring. If you love fragrance but are not sure if one is right for you, order a sample. this company is well worth your patronage. Thank you.

They promise you free shipping, but you still dont get it, they never answer Any e-mail or others. I cant even go inside they site with My e-mail its says doesnt exisit, but my e-mail told me that i have a profil with my e-mail and have make some order before.

I have been buying from Luckyscent for years and never had the type of problems I've experienced this year. Every company likes to blame the Pandemic for their faults but it's a worn out lame excuse for a company as prestigious as Luckyscent. 3 weeks it took for me to get my order which is just unacceptable because the bottle I ordered was backordered and that was never stated on the website at all. I had to email them and ask them what was going on with my order and magically it's backordered after the fact. I order fragrances from FRANCE and they arrive within 1 weeks time so there's absolutely no excuse. Another issue is their prices offer no deals for customers buying large quantities and you will pay full retail for everything. They are generous with samples when you buy full bottles but offer lousy .7ml dabbers that leak. They need to upgrade to 1ml spray samples at least and charge the cost of the fragrance per ML so a $300 fragrance the sample should be $3 Why they hell are you jacking up prices on samples are you that desperate? I would hate to see this company go down the toilet but that's exactly where they are heading.

Luckyscent gets away with a lot because they were, for a long time, the holy grail boutique for niche fragrances for many, many years. Those days are long gone now. I wish they would update a few things about their business model because I can't see them sustaining themselves in the future.

For one, their samples are outrageously tiny for the prices that they charge. 0.5 ml or even less of a perfume for $4-7 is really stretching it. There are professional decanters online giving out 2ml or more of the same scents at the same rate. I know rent is high in Los Angeles, but this is ridiculous. $2-4 would be more reasonable. Also, unlike a lot of the perfume companies that they support, they don't offer vouchers for buying testers or samples. If MFK can give you a voucher you can apply towards a full bottle, I am sure Luckyscent can, too.

Shipping. Oh my god, SHIPPING. I live in Southern California, in the LA/OC metro area. I usually get packages within 1-2 days depending on the courier if the shipper is in the same region. Why does it take nearly a week to get my stuff? Also, why do you need to put in a code for the free shipping over $75? Like another reviewer mentioned, I feel like they're kind of hoping you won't notice this, forget, check out, and have added an extra couple of $$$ onto your order and be totally unaware until you look at your bank statement.

Another thing about their pricing...they charge 5-10% more for some scents and products. I don't really understand why they do this, and I highly recommend you do a little shopping around to see if you can get a better price on what you want. If they weren't a local business, I probably would only use them as a reference, but I do find myself shopping with them less and less as the years go by.

I just repurchased you to Frapin L humaniste and sprayed once could not detect scent. This first buying lucky scent so either I hit bad bottle or scent been reformulated. I give website 3 for free samples but return policy isn’t best compare to Fragrancenet.

It will take forever to receive your order. I live in the same city they ship from and it takes almost two weeks if I’m lucky. See what I did there☺️ I’m sorry but that’s an awfully long wait! Time to explore somewhere else!

Luckyscent has gone down the toilet while using the pandemic as a crutch for it’s own problems. Yes shipping times take longer now but that’s no excuse for atrocious process times that were never a problem before the pandemic. They also want to try and convince you to give up one of the only perks they offer by not selecting free samples that come with your purchase stating if you skip them they’ll process your order faster. Give me a break. I was once a fan of luckyscent but nowadays I will try to avoid buying from them. Also, they make you type in a code for free shipping rather than make it automatic as if they’re hoping people won’t see the print telling you so they can make more money. This company is run by jerks.

Ordered from countless times, all perfectly completed. Shipping times are dependent on the shipping you, the consumer, choose. Have never experienced a problem.

0,7 ml for 5 dollars ? They are insane! You are hustlers !

My husband ordered a sample of Montale Chocolate Greedy for my birthday. If I liked the fragrance he would buy me the full size. The sample the we received smelled like pure rubbing alcohol. I had smelled this perfume on a friend and it had a distant strong smell, but the sample we got smelled like rubbing alcohol. My husband payed $4 for the sample and $4 for the shipping A total of $8 for a sample of rubbing alcohol? I believe he sample that was sent to us was faulty. The Montale Chocolate Greedy fragrance was not put in the the sample, only rubbing alcohol was sent to us.

The range of scents they have is impressive, and they are priced reasonably. The fact that you can use afterpay is also a huge plus.

I’m not mad about the size of the samples, since 1 mL seems to be the average size for any online perfume sample. What I am mad about is how hard it is to use the samples without spilling the entire thing. It’s SO hard to get the cap off. Doesn’t help that it’s a dabbed bottle rather than a spray bottle. I’d rather pay more for a slightly larger spray sample than pay less for the tiny dabber.

The shipping times are also abysmal. It took them six days alone to process the order, and eight to ship it. I get that not every company can offer Amazon shipping times. But you’d think in this day and age they’d try to be a little bit faster seeing as the only thing that sets them apart from other companies is their selection. I’ve received items from China faster than I’ve ever received an order from this website.

I've been a luckyscent costumer since 2010. I've had afew issues with packages arriving late, but it has been either an issue with FedEx or UPS. I recommended luckyscent to all my friends and family and they love it. they have the rarest! liquid melodies you can ever imagine and that's something that makes me happy. Samples are just perfect!!!. thank you! ❤️

100 years before You get You order
I Will never ordrer again