LumedlyAvis 

The same as at least 2 other reviewers, dated 5/6/2026 & 11/6/2026, I have received Gut Alive instead of the ordered Gutshield. Completely different ingredients. I shall request a refund, but after reading the reviews, I do not hold out much hope!

This is an update to my previous review. After dozens of emails,unanswered phone calls,contact forms filled to this Lumedly SCAM Company with no results finally a resolution came from my bank. I did complaint to all possible authorities about this company scamming people and finally we've got our money back.
SO ,TO ALL the PEOPLE SCAMMED by this company ,please contact your BANK or if you used PayPal to pay, please contact them and open a claim against Lumedly,do your own investigation and research,do not let them get away with this. Also report them to all the social platforms,online markets,trade authorities,etc. They need to be stopped to scam people.

If I could give a minus I would and absolutely scam nothing like the add, could have get better from a joke shop!!!
Totally and completely ripped off DO NOT USE
No reply to any communication and no refund

I ordered a denture kit .it said get discount so pressed so ending buy two sets .then waited then it said it been delivered but it wasn't there delivery courier said it had but haven't so after phone calls email s where delivery company wold get back to me then lumedly said been delivered if like more . Even after being told hadn't got . In end I gave up as became ill couldn't speak with stress .But heard nothing . Please don't let this happen do any one else as since lots review s before and after saying the same happened to them

not how the product was advertised very much over price the same product can be bought in the uk for less than a third of the price con

Not fit for purpose. I wasn't allowed to return the opened box. I ordered 3 sets of silicone reline dentures, but had to pay the postage myself to return the two unopened boxes.
The postage was 50% of the price that I paid for 3 boxes, so I decided to accept their 50% refund.

Received the refund today, only for them to have refunded me 50% of the 2 unopened boxes!!!

This is definitely a scam as I am stuck with 3 boxes that will never be used at a cost of just over £27.50. Seriously, they need to be banned from trading.

I have never had this problem with online shopping ever.

The product was to small. Everyones mouth is different. They offered a partial refund. They took an eternity to get here. I order from Temu China to mine 6 days. Lumedley to here lost count how many days. And they look like false teeth sweets you buy in a sweet shop. Far to small.

Not the product as advertised. No refund if you open package. How else can you see if it's your order if you don't open. Numerous emails to company. No sensible replies. Obviously scam of customers money, while delivering cheap rubbish.

Shocking communication from customer service regarding a return, obviously trying to deter my returning an item that was faulty, the contact number doesn't exist and emails are generated by AI. Proper scsam company AVOID AT ALL COSTS

Please do not trust this company with anything. They send me wrong item, I ordered Gut Sheild and received Gut alive…when I emailed them they wonted me to post item back to China and pay postage and only then I would get my refund. They used London as their official address and uk mobile number…when I placed the order… They are nothing but a scam company!!

Ordered Gut Shield and was sent Gut Alive, emailed the company but no response.

I recently received my parcel of 6 bottles of Lariska eye care spray. I paid more than £80 by mistakenly pressing a wrong key. There was nowhere to amend my order so 3 payments were taken from my account !
This is not right it's a con.

I ordered a product and when I found out it had come from China I did not trust the quality, I asked for a refund and although it says guaranteed refund I am still fighting to get what I am entitled to. response is VERY slow, I have not opened the product, I was told I have to send it back to china which will cost 40 pounds and they are trying to bargain with me offering me a partial refund and to keep the product. Awful company, dont buy anything from them.

Ordered gutshield and got gutalive. When I queried this and said ebay sold gutalive £2 cheaper per bottle, I was told that they are counterfeit!!! I wonder if their product is safe to use!!!!
They have twice claimed that responses have gone into their spam, one being to everyone stating they'd changed the labelling

I bought a silicone reline denture set from them. The product is completely different from what they present on their website and doesn't work as it should according to the instructions. It's a shame they can't add photos to show how much of a scam this is.

Item GUT SHIELD took several weeks to arrive during which they tried to persuade me to bulk buy. Eventually when it arrived it was called by a different name and looked very unprofessionally produced. I will not be using it as I do not trust this company - do not waste your money on them God knows whats in the supplements but the whole outfit seems very dodgy- they refused a refund of course

I had been waiting for my order to arrive but it took well over 2 weeks by which time I had given up and bought elsewhere
I have asked for a refund but no response yet!
Response received - Hi,
How can we help you? What exactly is wrong with your order?
Kind regards,
Emma
Not helpful in fact quite rude !?
UPDATE- offered a refund if I return parcel to CHINA or partial refund and keep the order - despite 3 mails no further forward !

Please don’t waist your money this is a scam they take your money and you don’t get your order,

Is this company a scam? I ordered Tenderpaw supplement for my dog at £40, have heard nothing since, and looking it up online the company doesn't appear to exist? Big warning to others, don't use them....