Absolutely sick & tired of false advertising making it look like a local store in Melbourne, only to find out its coming from China directly. 2-3 sizes too small. No brand tag around the neck and no s... Voir plus
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Christmas Wreath pictured was large and lush with large bells etc. The one that arrived was a plastic side plate size ugly thing that was suppose to be a door wreath. They even charged shipping insu... Voir plus
Less than average product. They say refund if not satisfied but have been back and forth constantly with the trying to get out of it with store credit ignoring my request. Their excuse is the products... Voir plus
If i could have rayed this company with no stars i would have. The item i ordered and paid for did not meet advertised specifications and was of poor quality. I requested a refund and was offered 15%... Voir plus
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Less than average product
Less than average product. They say refund if not satisfied but have been back and forth constantly with the trying to get out of it with store credit ignoring my request. Their excuse is the products must be sent back to china and cost to return is the same price as product. Be very cautious shopping here
absolute trash product barely resembles…
absolute trash product barely resembles what was advertised on their webpage.. what a joke - will not buy online again from such a retailer. GTFO!
Disappointed
Looks nice, but the bulb stopped working after about two months.
Company refused to help outside their 30-day policy.
Very disappointing experience overall, especially considering price.
Poor quality & no replacements
Be aware that the price does not match the quality, and there is very poor customer service.
One of the bulbs failed after 35 days (on the second instance of me charging the bulb), and the company refused to replace it because of their 30-day return policy. I tried referring to the ACL but the company would not change its position.
This was an expensive mistake to make, I do not recommend!
Quality versus price ratio is very bad
Quality versus price ratio is very bad. After service support also very bad. Would never again purchase there!
Not as advertised
Not as advertised. I purchased a ‘woollen coat’ in light beige, it arrived in light pink 2 weeks after purchase from China (they advertised Melbourne, so I had assumed it was a shop there). When I contacted support, they initially agreed the coat did not match the colour described. Since speaking with their supplier, they have said that colours vary through screens? Even though it was advertised as beige. For $130, I’m very disappointed.
8TB SSD - Useless equipment
Bought an 8TB SSD from them. File format exFat, keep losing files, reformatted to NTFS same result, so changed it from MBR to GPT and not cannot write anything to it.
Queried their "support" - Collected it on 21st Jan, now 29th Jan , their response "Faulty goods have to be reported within 24hrs of collection..... Australian Consumer Law seems to have gone out the window. DO NOT DEAL WITH THIS COMPANY
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