The delivery was on time and as expected. They kindly took the mattress upstairs and disposed the old one for an extra charge.
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Lisez les avis des autres
I just want to thanks AHMER and the person who recruited AHMER for this job.. he is a mind blowing person by his honesty and experience....he deals and advised me to buy majestic 11000 mattresses as i... Voir plus
Friendly team and quick action, delivery and questions. Replaced mattress free of charge when originally was found to be too stiff. Great service, much better value for money than other name brands. D... Voir plus
Alex was with me for over 30 minutes answering all my questions. Have been using their mattress for around 3 years now, very satisfied with the quality and their customer service
À propos de l'entreprise
À propos de Luxe Mattresses & Beds UK
Écrit par l'entreprise
About Luxe Mattresses
Welcome to Luxe Mattresses, where comfort meets craftsmanship. Since 2010, we have been manufacturing premium mattresses and luxury beds in London, combining innovation, quality, and style to deliver the perfect sleep solutions. Specializing in memory foam, hybrid mattresses, Organic Latex, and Divan & ottoman beds, our products are thoughtfully designed to cater to diverse sleep preferences and storage needs.
At Luxe Mattresses, we believe that a great night’s sleep is essential for a healthier and happier life. That’s why we use only the finest materials, ensuring that every mattress and bed we create is durable, supportive, and indulgently comfortable. Our memory foam mattresses contour to your body for personalized support, while our hybrid mattresses blend traditional and modern technologies for the best of both worlds. For added convenience and elegance, our ottoman beds and divan beds combine functionality with stunning designs, offering stylish storage solutions.
Customer satisfaction is at the heart of everything we do. Backed by long warranties and a commitment to superior craftsmanship, we strive to exceed expectations with every product. Whether you're upgrading your bedroom or seeking the ultimate sleep experience, Luxe Mattresses has you covered.
Discover the difference of luxurious, handcrafted sleep solutions today!
Coordonnées de contact
25 Cabot Square, Canary Wharf, London, E14 4QZ, London, Royaume-Uni
- 020 4572 5122
- info@luxemattresses.co.uk
- luxemattresses.co.uk
4,8
Excellent
119 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Really good service from Izher and team
11 avril 2026
Avis spontané
The delivery was on time and as…
The delivery was on time and as expected. They kindly took the mattress upstairs and disposed the old one for an extra charge.
11 avril 2026
Avis spontané
Great mattress, bad customer support
Wanting to get a new mattress, I found luxe, however upon picking the "home trial" I was curious about the leniency of the payment window. I tried to email them as well as call their number, however the latter seems to either be disconnected or won't accept mobile numbers while the former I didn't get anything back
31 mars 2026
Avis spontané
Réponse : Luxe Mattresses & Beds UK
Hi,
Thank you for your feedback and for considering Luxe Mattresses.
We’re really sorry to hear about the difficulty you experienced trying to reach us, that’s definitely not the experience we aim to provide. It sounds like there may have been a temporary issue with our phone line, and we’re currently working to resolve this as quickly as possible.
Regarding the home trial, we completely understand your question around the payment window. Our aim is to keep the process as flexible and straightforward as possible, and we’d be happy to explain everything in detail and answer any questions you may have.
Please feel free to contact us directly at info@luxemattresses.co.uk, or message us on WhatsApp at 07404 978052. We’re available on WhatsApp from 10am to 10pm, and via email from 9am to 6pm.
We truly appreciate your patience and hope to assist you further.
Kind regards,
Luxe Mattresses Team
They delivered my mattress the right…
They delivered my mattress the right time and the guy us good
4 avril 2026
Avis spontané
Izhar made delivery
Izhar made delivery. At the estimated time slot. It was delivered was right into the flat.
With no issues
4 avril 2026
Avis spontané
Really really nice mattress
Really really nice mattress! Just what I needed after I had a massive dip in my former mattress. The delivery guys were very friendly and were good sports getting the mattress up 2 floors of my narrow staircase! 5 stars from me ✨
28 mars 2026
Avis spontané
Excellent service
Excellent service. Polite, punctual and could not have been more helpful. Well done.
28 mars 2026
Avis spontané
Izhar & Mohammed have done delivery.very well set up of bed.
Izhar & Mohammed have done
28 mars 2026
Avis spontané
Good knowledge and prompt delivery
Good knowledge, delivery and explanation of mattress
22 mars 2026
Avis spontané
Great service and product ordeted…
Great service and product ordeted majestic 11000 rovk hard
13 mars 2026
Avis spontané
Great service and helpful
21 mars 2026
Avis spontané
Best experience!!!
15 mars 2026
Avis spontané
Very great service
Very great service, Ahmer did a wonderful job carrying the mattress into our home.
Super friendly and cheers chap
14 mars 2026
Avis spontané
Attentive Staff
Alex was with me for over 30 minutes answering all my questions. Have been using their mattress for around 3 years now, very satisfied with the quality and their customer service
10 mars 2026
Avis spontané
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