Luxuryglow Avis 

Total scammers! I checked their details out before ordering and I'm really glad I did. Having been scammed earlier this year, these temporary online order companies, give fake details, copy illustrations from other websites. They only give an email address to contact thats a big red flag. Their website domain has been going for only 6 months, so they can close and set up a new company with no comeback. STAY AWAY, if it seems to good to be true, it probably is.

SCAM DO NOT USE

Absolutely terrible company. My experience is exactly the same as all other reviews on here. Thankfully 2 of the 3 items I ordered are ok ( but not cashmere as described!). The third is so awful and I contacted them , as they say to do in their so called, returns policy! The response was ridiculous, claiming to beca small business, so they can’t handle returns and have offered a 20% refund.
I feel stupid for having been taken in by such disgusting fraudsters. Do not buy from them.

Ordered a cashmere jumper that looked rather nice. Received a polyester/spandex thing that didn't. Looking at similar reviews here, I see no point in contacting them. They should be shut down.

Several issues here. Firstly, the company says it’s registered in US but payment is to a different company and shipping is from China. Photo is trusted reviews is not accurate. Product says 70 pound item half price 100% cashmere jumper but item that arrived is 85 percent polyester and spandex. No cashmere at all. Luckily, the item fits and is vaguely what I was looking for although not the correct material. And from reading other reviews I’m not prepared to spend any more money trying to return it for 50 percent that they probably won’t pay. It all looked legit. Not like me to make mistakes like this. PLEASE AVOID and put your money towards something genuine.

Scam ! Selling synthetic instead of cashmere

Utter scammers! I ordered a jumper which looked lovely. When it arrived it was absolutely dreadful. Nothing like the picture, tiny and made of cheap horrible fabric. I asked for a refund and they refused, stating it ‘is in perfect condition and complies with our quality standards’.
All I can say is their standards are incredibly low.
DO NOT BUY FROM THEM

WARNING - This company are scammers
Do not spend money with them.

They falsely advertise products and send you tat that bears no resemblance to the purchased items. I am fuming as I normally can smell a rat… but not this time sadly

I wouldn’t even rate this company 1 star!! Complete scammers. Ordered a “lambskin leather coat” and received a 100% polyester one instead that was also tiny and not the size I ordered. Their website states they offer 30 day refund policy but they just say they cannot offer a refund due to no access to courier and then ignore any further emails.
They have fake reviews and trust pilot ratings on their website too.
Have had to get in touch with my bank to get this resolved DO NOT BUY FROM THEM

Rip off merchants.. order something from them, they keep your money and ignore your emails. Strange that on their website they say 1372 reviews on Trustpilot but all I can find are these reviews all saying the same thing. Also, when you look at some of the pictures showing the goods for sale, you will find the same picture on several other websites!. HOW CAN THESE PEOPLE LEGALLY GET AWAY WITH THESE BLATANT LIES. Ps. I hope they and Trustpilot read this review!.

I ordered a Cashmere turtleneck Jumper and what arrived was 95% Polyester 5% Spandex and total crap that you could get at Primark for 10 quid. False advertising their products online! All form China and tat. Beware!

Total scam. Very poor quality. Failed to refund. Basically theft.

Wouldn't give them one star. Ordered cargo trousers which were completely different when they arrived.

Initiated return/refund process as described, and they've offered 50% discount off next order or 50% refund only as they don't have the facility for returns. Items come from China which is not clear. I've had to initiate proceedings with my bank to get the money back

Absolutely disgusting company I ordered a suede effect Jacket from these people only after reading they have a refund policy on arrival it was a cheap copy of the one advertised I immediately contacted asking for a full refund and to supply me with an address to return the Jacket them for their I was informed that they don't have a return facility and as the other reviewers quoted I was offered a 50 per cent refund and to keep the Jacket or a voucher for 50 per cent and keep the Jacket..this company is blatantly cheating customers not only with a false adverts but also with not honouring a refund policy posted on there site totally misleading the buyer ..avoid at all costs scammers at their worst ..

Jumper advertised as cashmere was polyester and wrongly sized. They offered a 50% refund which I accepted and then all future emails have bounced back to me with no refund! These people should not be allowed to scam money off people this way

Offered a 50% discount on item received that was awful quality, now have asked for the full refund am being ignored! Do not buy! I cannot get a refund and going to have to go through my bank

Don't buy from this company! Ordered a 'Cashmere' jumper as a Christmas gift. When it eventually arrived, the quality was utter rubbish. Far from being Cashmere, it was 95% polyester. It would cost about a fiver in a local market. Got in touch for a refund and they offered 50% or a money off voucher for my next purchase. As if!

Awful. I ordered a 3XL sweater. It would barely fit a doll. No response from emails requesting refund. It was advertised as cashmere it is actually polyester. It is tiny size. It is poorly made! Nothing like advertised. Avoid!

Ordered a coat was “delivered” but left on doorstep, wasn’t there when I got home, company won’t do anything as was shown as delivered. Customer service is shit will avoid

I ordered a bag described as LEATHER, on arrival it clearly is pvc. I emailed asking how to return only to be told they are unable to accept returns. They gave 3 options of which I chose keep item and get 50% refund. They have not replied to this or given refund. DO NOT BUY FROM THEM