Luxury Paints Avis 

320
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Have used this product before ,well pleased with total finish . Decorated bathroom airing cupboard doors & Vanity cupboard door six years ago still looks brand new and it’s washable Reason for sen... Voir plus

Noté 5 sur 5 étoiles

Online product details are clear, the ordering process is also clear. The paint products arrive the following day, are securely sealed & packaged. All in all hugely helpful online service & supply. I... Voir plus

Noté 5 sur 5 étoiles

Fenwick and tillbrook paint...greylag goose colour ; just painted onto bedroom wall and looks vabulous, warm undertones in a east facing room. Really thick well pigmented quality colour. Have also bo... Voir plus

Noté 1 sur 5 étoiles

COLOUR MATCH RIDICULOUSLY OFF. WAS SENT OPPOSITE END OF SPECTRUM FOR OUTSIDE PAINT FOR OUTBUILDINGS. BRIGHT MINT GREEN INSTEAD OF PALE OLIVE AS DEPICTED ON WEBSITE. HAD TO RETURN THE ITEMS EVEN AFTE... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de peinture
  2. Magasin de papiers peints

Informations provenant de diverses sources externes

Hundreds of colours of premium designer paints and accessories from Farrow & Ball, Zoffany, Sanderson, Mylands, Designers Guild and more.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

320 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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4,1

Tous les avis

(320)

30 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I was very disappointed with the lack of customer care

I was very disappointed with the lack of customer care and no response to separate calls regarding the status for the order I placed on the 1st of August 2022. I was eventually given confusing message on the 10th of August that the order was messed up at the supplier side, but with no definitive answer whether it would be rectified. Then, a delivery was sent at the same time when I escalated it for a full refund. Now, I am left to return the delivery, and to wait for a full refund. Not to mention that the decorator I employed has wasted two visits.

15 août 2022
Noté 5 sur 5 étoiles

Great purchase

I ordered a few Zoffany sample pots and was pleasantly surprised that they were delivered three days later. Very happy customer.

6 août 2022
Noté 5 sur 5 étoiles

Fenwick and tillbrook paint...greylag…

Fenwick and tillbrook paint...greylag goose colour ; just painted onto bedroom wall and looks vabulous, warm undertones in a east facing room. Really thick well pigmented quality colour. Have also bought little donkey and burnham overy yet to use but I know will be just as good 😌

23 juillet 2022
Noté 5 sur 5 étoiles

Excellent paint company

I only ordered a sample pot but this came speedily and was just what I wanted. Luxury Paints sell paint from lots of different suppliers, you will be spoilt for choice! Prices are also extremely competitive. I would highly recommend them to everyone.

19 juillet 2022
Noté 5 sur 5 étoiles

Excellent Service

I've placed several orders for Mylands paints via Luxury Paints and have received exemplary customer service each time. Personalised approach, great communication, super quick delivery and lots of help and advice on offer if required. Wouldn't hesitate to recommend them to anyone.

6 mai 2022
Logo de Luxury Paints

Réponse de Luxury Paints

Thank you so much for taking the time to leave such positive comments! Our team works hard to ensure that deliveries are made as quickly as possible. We look forward you return to luxurypaints.co.uk.

Noté 5 sur 5 étoiles

Great service

Quick to come.
Well packaged
Many thanks

5 mai 2022
Logo de Luxury Paints

Réponse de Luxury Paints

Thank you! We're delighted our service met your expectations.

Noté 3 sur 5 étoiles

Paid for 2 but just got 1

Order LP10075
Paid for 2 tins of Mylands Paint. Only 1 tin delivered which was delivered today. Delivered to the wrong business unit. No notification from the delivery company or Luxury Paints that is was due for delivery and at what time. Not the way deliveries should be going in todays retail service. No invoice or delivery note, nothing. The painter is in doing the job tomorrow. If he doesn’t get the other tin of paint the day after I won’t see him for weeks as he is very busy. I have asked them to rectify the problem and get outstanding paint I have paid for to me by Saturday. I’ll update with the resolve when it happens.
The outstanding paint will arrive Tue now due to the bank holiday and I have been refunded for this tin for the inconvenience caused. Would rather have had both paints arrive to get the job done but I can’t fault the gesture to rectify what went wrong.

28 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service and products

Fantastic! Paints arrived quickly and superbly packaged with exactly what I ordered. Free delivery was amazing. Paint quality is excellent, according to my decorator the best he has ever used. Thank you for a great service, I will definitely be a returning customer and will be recommending you to others.

8 avril 2022
Logo de Luxury Paints

Réponse de Luxury Paints

Hello, and thank you for taking the time to write such a lovely review. Customer service is our first focus, and we're thrilled to say that we've achieved it! It is a pleasure for us to work with people like you.

Noté 5 sur 5 étoiles

wonderful easy to use website and…

wonderful easy to use website and choice of paints and colours especially Mylands. even had 10% off my first order and package arrived quickly. one of the paints was a special order and got missed at the Mylands warehouse so had to chase it up myself and they made sure it was here the next day. Mylands French Green was amazing thick and easy to apply. the ultramarine 2.5L was fantastic colour and went on well. the only one not sure about was Mylands Lollypop 2.5L marble matt ended up putting 3 coats on a newly plastered wall which had the mist coat first 3rd coat was watered 10% and still left slight patches where i could see through the layers. could be done to me for not stirring it enough first

4 avril 2022

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