LUXY Inc Avis 

318
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

The service is an absolute joke. Was stuck on a train in Penn Station for 2 hours once we left the station and cell service was restored I text the company explaining the delay. Then I called the dr... Voir plus

Noté 1 sur 5 étoiles

Driver seemed off a bit, nearly drove off the road at one pointy and had difficulty following his GPS. Once I exited the vehicle the reason became clear - he was stoned out of his mind and smelled of... Voir plus

Noté 5 sur 5 étoiles

Great experience: reliable, competent, courteous pick-up at Midway (Chicago), a long, dark 1 1/2-hour ride into deepest Indiana farmland, with no problems and a thoroughly pleasant driver in Charles H... Voir plus

Noté 5 sur 5 étoiles

Extraordinary service with Business class ride, Jafar was an exceptional driver I ever hav my life, Very reliable & smooth ride today from Vero beach to palm beach airport, weather was too foggy but... Voir plus

À propos de l'entreprise

  1. Entreprise de logiciels

Informations provenant de diverses sources externes

We offer safe and premium cars with professional drivers nationwide at a discounted price all through our app and 24/7 customer service.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

318 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(318)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great driver and ride!

26 décembre 2019
Avis spontané
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Réponse de LUXY Inc

Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!

Noté 5 sur 5 étoiles

Excellent

Arrived on time . Clean car . Helpful chauffeur

26 décembre 2019
Avis spontané
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Réponse de LUXY Inc

Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!

Noté 5 sur 5 étoiles

Great Service

They were very professional. The price was reasonable as well.

26 décembre 2019
Avis spontané
Logo de LUXY Inc

Réponse de LUXY Inc

Thank you for Choosing LUXY.! We look forward to being able to accommodate you again!

Noté 5 sur 5 étoiles

The driver was punctual

The driver was punctual, courteous and very professional. excellent experience. would recommend to anyone in need of this service.

24 décembre 2019
Avis spontané
Noté 4 sur 5 étoiles

Merging companies requires lots of…

Merging companies requires lots of patients and follow up. When customers have to call to re-confirm times and they discover they are wrong! It's nice to know our driver shows up on time and they are very friendly and caring . It helps to reassured we will be safe and make it to our destination on time. Thank You All for your safe service. I look forward to working with you all again in my future. Merry Christmas too you ALL :)

24 décembre 2019
Avis spontané
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Réponse de LUXY Inc

We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.

Noté 1 sur 5 étoiles

When I booked my ride I told the person…

NOT HAPPY! When I booked my ride I told the person that I was talking to to make sure the driver doesn't park in the driveway because it's used for 3 houses. Park in front with flashers on and to come inside to get my luggage. I received an email with these instructions. Well my driver arrived 20 mins early ( I was not ready) and was parked in driveway. I called him and told him I wouldn't be ready til 10:00 and he couldn't park in driveway. Also, reminded him that he was to come in and get my luggage for me. These were the instructions and they were on my email that I received from Luxy confirming my driver and date etc. He said he did not know this? It was a little after 10 and he wasn't coming in to get my luggage so I had to call him to tell him again? He came in and got my luggage pulling it down the stairs instead of carrying it. It had snowed overnight and the walkway was not shoveled yet, so he pulled it through the snow getting the bottom all wet. I was not happy with the whole experience! The only positive was that the car was comfortable

23 décembre 2019
Avis spontané
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Réponse de LUXY Inc

We are sincerely sorry for you being unhappy. We would like another chance to get you the LUXY service you deserve. Feel free to ask for Nicole next time calling and I will make sure you are taken care of properly.

Noté 2 sur 5 étoiles

Driver was great

Driver was great! Car wasn’t what I’d expected however it was comfortable. The price point has made me look into alternate sources to get to the airport. In my business travel consumes 75-100% of my time. What used to cost $270 from One Way or $120 for a rental car now costs $436 without the tip!

23 décembre 2019
Avis spontané
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Réponse de LUXY Inc

We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way. Also note we are working on our pricing model every day. Please check back with us for your future transportation needs

Noté 4 sur 5 étoiles

Driver was a very nice guy

Driver was a very nice guy. Long wait in the cold outside the airport due to timing of entering lot somewhat of a downer.

Clean car.

22 décembre 2019
Avis spontané
Logo de LUXY Inc

Réponse de LUXY Inc

We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.

Noté 1 sur 5 étoiles

The driver failed to show up so I…

The driver failed to show up so I resorted to an Uber car. I was credited fully for the ride plus 50. Thank you.

22 décembre 2019
Avis spontané
Logo de LUXY Inc

Réponse de LUXY Inc

We are sincerely sorry for you being subjected to an Uber. We would like another chance to get you the LUXY service you deserve. Feel free to ask for Nicole next time calling and I will make sure you are taken care of properly.

Noté 5 sur 5 étoiles

First time user

First time user. Fantastic communication before and after landing with Rich our driver. Car was clean and comfortable and Rich was friendly, cordial and professional. Will use service again for sure.

22 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Great !!

Great customer service!! On time!! Wonderful automobiles. Thanks!!! LUXY is the best!!!

22 décembre 2019
Avis spontané
Noté 4 sur 5 étoiles

The scheduling

The scheduling, the ride, the driver, the pickup and dropoff all went smoothly. Never any uncomfortableness or issues. What wasn't apparent however is that the original goal of One Way Limo was actually happening and that is that the price would be lower than other limos around due to the coordination of rides with another customer wherein we would book one way the the other way would be with another customer. Is that happening, I'm not sure. That is why the name was "One way Limo!" Other than that, happy with the service.

21 décembre 2019
Avis spontané
Logo de LUXY Inc

Réponse de LUXY Inc

We want to let you know we value you as a LUXY customer and hope you come back and get the 5 star service that is the LUXY way.

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