Suli Rehman has been extremely helpful throughout the whole process. Whenever we needed something, he was always quick to respond and went out of his way to find the right solution for us. He saved... Voir plus
L'entreprise a répondu
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Suli Rehman has been extremely helpful throughout the whole process. Whenever we needed something, he was always quick to respond and went out of his way to find the right solution for us. He saved... Voir plus
L'entreprise a répondu
Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... Voir plus
L'entreprise a répondu
I got multiple emails telling me about the delivery and requiring my telephone number for my delivery. It was only a laptop riser which was placed over the gate (locked) so pointless having the phone... Voir plus
L'entreprise a répondu
We transitioned from multiple existing supplier to Lyreco - This was purely based on the support we received from Angela Smith (Telford). Her support from the initial meeting through to full transiti... Voir plus
L'entreprise a répondu
With 60,000 products across 18 product categories, Lyreco offers a comprehensive range of products and services to enable you to get everything you need for your workplace, consolidate your suppliers, and reduce your costs. In addition, our Lyreco Goodness philosophy is the driving force behind initiatives that are helping us to reduce waste and carbon, increase recycling, work towards a circular economy as well as generate green energy. This includes providing our customers with alternatives to many products, signified by our Sustainable Selection by Lyreco product labels. Lyreco is your partner in helping you achieve your sustainability and CSR goals. UK: www.lyreco.co.uk/en IRE: www.lyreco.ie/en
Écrit par l'entreprise

Next business day delivery on orders before 5:30 PM
Deer Park Court, Donnington Wood, TF2 7NB, Telford, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Lyreco UK & Ireland
After around an 18 month positive experience of Lyreco, standards have slipped. Our previous Account Manager Emma Jones was quick to reply to emails and was always on hand to answer any new product queries. Recently our account has moved to Ava Pascall. Despite being lovely to chat on the phone, she regularly fails to respond to emails or follow up on meeting actions.

Réponse de Lyreco UK & Ireland
My experience with Lyreco is second to none ! customer service, prices and delivery dates are impeccable. especially Natalie Watkins, who, I only have to email or call and she gets me the answer i need straight away,
Always willing to come in and have meetings and to standardise our products whilst saving money for my company. sustainable products also that we purchase and they always have sustainable alternatives. Very good indeed highly recommend

Réponse de Lyreco UK & Ireland
Sarah, Liam and the team always look after us, have been working with them for many years now and never any issues or if there is a problem it is quickly resolved. cannot praise Sarah Coulson enough goes above and beyond.

Réponse de Lyreco UK & Ireland
Josh Mambo has great customer service, he is very attentive and pleasant to communicate with. He always does his best to attend to our needs and provide the best prices.
We highly recommend Josh Mambo
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Réponse de Lyreco UK & Ireland
Great service as always from Lyreco.
Fast and reliable service, helpful staff.
My rep Natalie Watkins is great - nothing too much trouble for her.
Used Lyreco for years now and will continue to do so.

Réponse de Lyreco UK & Ireland
II have been using Lyreco for just over a year, with the help and support of Suli Rehman. Lyreco offers a great range of office supplies, with pretty much everything you need.
On the occasions when Lyreco doesn’t stock a particular item, Suli is always happy to help by finding a suitable alternative or sourcing the product elsewhere. His customer service and willingness to go the extra mile have made the whole experience really easy and positive.
I would definitely recommend Lyreco.

Réponse de Lyreco UK & Ireland
Our Account Manager Kerry Garratt has handled every request efficiently and on time. Every order placed has been a next day delivery.

Réponse de Lyreco UK & Ireland
Applied for a new business account. They emailed to say opened with a credit line, but then asked for upfront payment in full for first order because of what is contained. Pointless waste of time. Especially when all items hugely over priced.

Réponse de Lyreco UK & Ireland
Excellent company to deal with, quality products and reasonabe prices with speedy delivery. Very seldom is there an issue with any order placed, however if I need to contact Lyreco our rep Kerry-Anne Garratt is exceptional, she will go above and beyond to resolve any issue and is my first point of contact if looking to order something I cannot source on the website.

Réponse de Lyreco UK & Ireland
Excellent customer service from Kerry Garratt and always helpful.

Réponse de Lyreco UK & Ireland
Very friendly and knowledgeable member of the team Kerry Garratt, any questions or queries always happen to help, support or advise

Réponse de Lyreco UK & Ireland
We have been using Lyreco for some time now after I approached Kerry Garratt following her departure from a previous company that I had worked with. The main reason for doing so was because her customer service is second to none.
Kerry is always available to help and consistently goes above and beyond. Even while on leave, she has stepped in to assist whenever an issue has arisen. Her communication is outstanding, and she is an excellent ambassador for Lyreco.
She is a real asset to your business.
Kim Middlemas
PA to the Directors & Office Manger
Collingwood Insurance

Réponse de Lyreco UK & Ireland
My account manager is Josh Mambo. He always calls me regarding my needs and orders, and he does his job very well. We enjoy working with him.

Réponse de Lyreco UK & Ireland
We have used Lyreco for a number of years now and cant fault them. Natalie Watkins goes above and beyond to help out whenever i need help with anything

Réponse de Lyreco UK & Ireland
Lyreco are a great company for all your stationary needs, very reliable with delivery's & always happy to help with any order queries.
Area sales manager Natalie Watkins is a credit to the company.

Réponse de Lyreco UK & Ireland
Natalie Watkins is my contact at Lyreco and she always goes above and beyond to make sure I feel supported and that our custom is important to her.
She is always there when I need her. She is amiable and helpful and as I am not the best with technology is always there if I am struggling with some aspect of the Lyreco website.
Her customer service is excellent, and she is a real credit to Lyreco.

Réponse de Lyreco UK & Ireland
We have been a Lyreco customer for many years and would recommend them to future customers. Natalie Watkins has always been very helpful while managing our account

Réponse de Lyreco UK & Ireland
Service is great, Nicola Kelly especially fantastic always at hand if you need anything. The team take pride in knowing there products and are about customer needs.
Highly recommend this company to help your business run smoothly.

Réponse de Lyreco UK & Ireland
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