Lyreco UK & Ireland Avis 

524
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Suli Rehman has been extremely helpful throughout the whole process. Whenever we needed something, he was always quick to respond and went out of his way to find the right solution for us. He saved... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I got multiple emails telling me about the delivery and requiring my telephone number for my delivery. It was only a laptop riser which was placed over the gate (locked) so pointless having the phone... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We transitioned from multiple existing supplier to Lyreco - This was purely based on the support we received from Angela Smith (Telford). Her support from the initial meeting through to full transiti... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de fournitures de bureau
  2. aussi dans
  3. Fournisseur de matériel de bureau
  4. Grossiste en fournitures de bureau
  5. Magasin de meubles de bureau
  6. Magasin de vêtements de sécurité
  7. Papeterie

Écrit par l'entreprise

With 60,000 products across 18 product categories, Lyreco offers a comprehensive range of products and services to enable you to get everything you need for your workplace, consolidate your suppliers, and reduce your costs. In addition, our Lyreco Goodness philosophy is the driving force behind initiatives that are helping us to reduce waste and carbon, increase recycling, work towards a circular economy as well as generate green energy. This includes providing our customers with alternatives to many products, signified by our Sustainable Selection by Lyreco product labels. Lyreco is your partner in helping you achieve your sustainability and CSR goals. UK: www.lyreco.co.uk/en IRE: www.lyreco.ie/en

Lyreco Go

Écrit par l'entreprise

Just another reason to Go to Lyreco
Lyreco Go is Lyreco’s loyalty programme that rewards customers for buying workplace essentials. With automatic enrolment, customers earn Go Points on every purchase, unlock higher earning tiers based on spend, and redeem points for a wide choice of rewards. It is a simple way for businesses to make their budget go further while ordering the products they need every day. www.lyreco.co.uk/en/page/lyrecogo

A Great Working Day. Delivered.

Next business day delivery on orders before 5:30 PM

Free delivery on all WebShop orders from £50

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

524 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(524)

364 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

pleasant staff

pleasant staff, fast turn around ,great service

7 septembre 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Wayne,

Thank you for your 5★ review.

It’s great to hear that you are pleased with our service. We truly appreciate your feedback.

Best regards,
The Lyreco Team

Noté 5 sur 5 étoiles

Very on time and good quality products

2 septembre 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Adrian,

Thank you for your 5★ review.

It’s great to hear that you are pleased with our service and products. We truly appreciate your feedback.

Best regards,
The Lyreco Team

Noté 2 sur 5 étoiles

Standards have slipped

After around an 18 month positive experience of Lyreco, standards have slipped. Our previous Account Manager Emma Jones was quick to reply to emails and was always on hand to answer any new product queries. Recently our account has moved to Ava Pascall. Despite being lovely to chat on the phone, she regularly fails to respond to emails or follow up on meeting actions.

24 août 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Katie,

Thank you for your review. Your feedback is appreciated.

We’ve reached out to request some additional information if you would like us to contact you directly.

Best regards,
The Lyreco Team

Noté 5 sur 5 étoiles

Exceptional

My experience with Lyreco is second to none ! customer service, prices and delivery dates are impeccable. especially Natalie Watkins, who, I only have to email or call and she gets me the answer i need straight away,
Always willing to come in and have meetings and to standardise our products whilst saving money for my company. sustainable products also that we purchase and they always have sustainable alternatives. Very good indeed highly recommend

4 septembre 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Lynn,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Noté 5 sur 5 étoiles

Sarah

Sarah, Liam and the team always look after us, have been working with them for many years now and never any issues or if there is a problem it is quickly resolved. cannot praise Sarah Coulson enough goes above and beyond.

2 septembre 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Tina,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Sarah & Liam.

Best regards,
The Lyreco Team

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Josh Mambo has great customer service, he is very attentive and pleasant to communicate with. He always does his best to attend to our needs and provide the best prices.
We highly recommend Josh Mambo
⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

2 septembre 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Kirsty,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Josh Mambo.

Best regards,
The Lyreco Team

Noté 5 sur 5 étoiles

Great service as always from Lyreco.

Great service as always from Lyreco.
Fast and reliable service, helpful staff.
My rep Natalie Watkins is great - nothing too much trouble for her.
Used Lyreco for years now and will continue to do so.

2 septembre 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Denise,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Noté 5 sur 5 étoiles

II have been using Lyreco for just over…

II have been using Lyreco for just over a year, with the help and support of Suli Rehman. Lyreco offers a great range of office supplies, with pretty much everything you need.

On the occasions when Lyreco doesn’t stock a particular item, Suli is always happy to help by finding a suitable alternative or sourcing the product elsewhere. His customer service and willingness to go the extra mile have made the whole experience really easy and positive.

I would definitely recommend Lyreco.

1 septembre 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Roan,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Suli Rehman.

Best regards,
The Lyreco Team

Noté 5 sur 5 étoiles

Efficient and punctual

Our Account Manager Kerry Garratt has handled every request efficiently and on time. Every order placed has been a next day delivery.

1 septembre 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Martin,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry Garratt.

Best regards,
The Lyreco Team

Noté 1 sur 5 étoiles

Applied for a new business account

Applied for a new business account. They emailed to say opened with a credit line, but then asked for upfront payment in full for first order because of what is contained. Pointless waste of time. Especially when all items hugely over priced.

25 août 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Good Morning Nicholas,

Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from us.

We've reached out to request additional information so we can investigate this for you.

Best regards,
The Lyreco Team

Noté 5 sur 5 étoiles

Lyreco best by far.

Excellent company to deal with, quality products and reasonabe prices with speedy delivery. Very seldom is there an issue with any order placed, however if I need to contact Lyreco our rep Kerry-Anne Garratt is exceptional, she will go above and beyond to resolve any issue and is my first point of contact if looking to order something I cannot source on the website.

27 août 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Janet,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry-Anne Garratt.

Best regards,
The Lyreco Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service from Kerry Garratt and always helpful.

14 août 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Tim,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Kerry.

Best regards,
The Lyreco Team

Noté 5 sur 5 étoiles

Very friendly and knowledgeable member of the team

Very friendly and knowledgeable member of the team Kerry Garratt, any questions or queries always happen to help, support or advise

6 août 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi David,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Kerry Garratt.

Best regards,
The Lyreco Team

Noté 5 sur 5 étoiles

5 star service

We have been using Lyreco for some time now after I approached Kerry Garratt following her departure from a previous company that I had worked with. The main reason for doing so was because her customer service is second to none.

Kerry is always available to help and consistently goes above and beyond. Even while on leave, she has stepped in to assist whenever an issue has arisen. Her communication is outstanding, and she is an excellent ambassador for Lyreco.

She is a real asset to your business.

Kim Middlemas
PA to the Directors & Office Manger
Collingwood Insurance

28 août 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Kim,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry Garratt.

Best regards,
The Lyreco Team

Noté 5 sur 5 étoiles

Satisfaction

My account manager is Josh Mambo. He always calls me regarding my needs and orders, and he does his job very well. We enjoy working with him.

28 août 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Good Afternoon,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Josh Mambo.

Best regards,
The Lyreco Team

Noté 5 sur 5 étoiles

We have used Lyreco for a number of…

We have used Lyreco for a number of years now and cant fault them. Natalie Watkins goes above and beyond to help out whenever i need help with anything

28 août 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Jactone,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Noté 5 sur 5 étoiles

Lyreco are a great company for all your…

Lyreco are a great company for all your stationary needs, very reliable with delivery's & always happy to help with any order queries.

Area sales manager Natalie Watkins is a credit to the company.

28 août 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Jon,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Noté 4 sur 5 étoiles

Excellent customer service from Natalie Watkins at Lyreco…

Natalie Watkins is my contact at Lyreco and she always goes above and beyond to make sure I feel supported and that our custom is important to her.
She is always there when I need her. She is amiable and helpful and as I am not the best with technology is always there if I am struggling with some aspect of the Lyreco website.
Her customer service is excellent, and she is a real credit to Lyreco.

28 août 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Bob,

Thank you for your 4★ review.

We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Noté 5 sur 5 étoiles

We have been a Lyreco customer for many…

We have been a Lyreco customer for many years and would recommend them to future customers. Natalie Watkins has always been very helpful while managing our account

27 août 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Angela,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Noté 5 sur 5 étoiles

Service is great

Service is great, Nicola Kelly especially fantastic always at hand if you need anything. The team take pride in knowing there products and are about customer needs.
Highly recommend this company to help your business run smoothly.

27 août 2026
Avis spontané
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Réponse de Lyreco UK & Ireland

Hi Adele,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Nicola Kelly.

Best regards,
The Lyreco Team

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