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Lisez les avis des autres

Noté 1 sur 5 étoiles

The printing quality is awful, the sweatshirt font looked nothing like what was depicted on their website. They do not stand behind their return policy and have horrible customer service. Buyer beware... Voir plus

Noté 1 sur 5 étoiles

Everything I ordered was not the same as pictures on site. I even told them that I wanted to return items. They said you can't because they were custom made. The quality is horrible. Wish I would've r... Voir plus

Noté 1 sur 5 étoiles

Purchased a Cboys hoodie. The quality of the material was absolutely terrible. The stitching along the waistline was awful and all bunched up. The screen print looked cheaply printed. Tried to return... Voir plus

Noté 5 sur 5 étoiles

I was worried when I purchased this sweatshirt because it was so much cheaper than all other online retailers, by like 40%. I thought it might be a scam. I emailed the company of shipment status twice... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Joaillier

Écrit par l'entreprise

At madebymun.com, we cherish every heartfelt moment—the warm hugs, the loving gazes, the thoughtful gifts that carry emotions words sometimes can’t express. We believe that a gift is more than just an object—it’s a symbol of connection, a vessel for memories, and a gesture of love. Whether it’s a delicate necklace or a meaningful piece of jewelry, each creation at madebymun.com is designed to celebrate relationships and capture what truly matters. From gifts for mothers and partners to tokens of friendship and milestones worth remembering, we craft elegant, meaningful jewelry that speaks from the heart. Every detail is carefully considered, because we know that the true value of a gift lies not in its price, but in the love and thought behind it. Made by Mun isn’t just a brand—it’s your companion in expressing love, gratitude, and connection. We’re honored to be part of your story, helping you turn everyday moments into lasting memories through the beauty of giving.


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

35 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 21 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Everything I ordered was not the same…

Everything I ordered was not the same as pictures on site. I even told them that I wanted to return items. They said you can't because they were custom made. The quality is horrible. Wish I would've read these reviews before purchasing. They were also rude to deal with. I would recommend paying full price for any of the items you want on the Real sites. They proved to me you really get what you pay for!

2 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

The printing quality is awful

The printing quality is awful, the sweatshirt font looked nothing like what was depicted on their website. They do not stand behind their return policy and have horrible customer service. Buyer beware!!

10 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Terribly disappointing quality.

Wish I had read these reviews before buying. Several issues with my hoodie.
1. Images are misleading. They show very clearly heavy cotton hoodies but are printed polyester. Shame on me for not catching this before ordering.
2. It was printed poorly. There was excess black ink smeared all over the white section including a rather large dot. Plus loose strings.
3. The WORST customer service I have ever encountered. When I emailed to get a refund or exchange they refused stating that this was custom ordered despite this being a standard design on their site and the printing errors considered acceptable.
4. And that's without mentioning the shipping. This only shipped when I emailed them after it sat in a staged status for 2 weeks.

Clearly nothing about this site is on the level. AVOID.

28 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Marty Supreme jacket

I purchased the Marty Supreme jacket in black. The material, print & color is absolutely nothing short of exceptional.
The original size S purchase was extremely short definitely encourage 2 sizes up…im a 5’7 man and fairly thin still a size S fit like a youth small.
The customer service in return & exchange is my highlight. They emailed professionally, promptly & definitely showed care & concern for my satisfaction which has met beyond my high expectations.
Definitely would recommend this seller to my personal friends & family.
Thank you Madebymun!

14 janvier 2026
Avis spontané
Logo de Madebymun

Réponse : Madebymun

Thank you so much for your kind words! We’re delighted to hear that the jacket arrived and that you were happy with the quality and our customer service.
Your support truly means a lot to us. We hope to serve you again in the future — please don’t hesitate to reach out to receive an 8% discount code for your next order. 💙
MadeByMun

Noté 1 sur 5 étoiles

False advertising

False advertising

I ordered the A$AP Rocky "Album Never Dropping" hoodie for my son for Christmas. When it finally arrived, it looked terrible. The screen printing is off center, and the pockets are misaligned so the words don't line up correctly.

Also, the image on the site is clearly of a heavyweight cotton hoodie. What I received is shiny polyester. If you scroll way down to the "product details" on the site, it does say it's made of polyester, so I guess that's my mistake, but the photo is very misleading.

I reached out to them to request a refund, but they refused, citing their return policy (which is clearly written as a defense of their poor quality).

One more thing: the site says "PROUDLY MADE IN USA." If that's the case, why did it take so long to ship from China?

13 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Never received package

Never received the item I ordered for my son. Reached out and they kept claiming it was delivered. Refusing to refund because they provided a picture of mailbox but no package. Reported them for fraud will be disputing the charge since I never received the item. They ended sending proof for someone else's package delivery not mine. My son's name was on it because it was his birthday gift. Carlos was his first name. Order number 1321.

28 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

My daughter ordered a hoodie between…

My daughter ordered a hoodie between Christmas and NewYear as a birthday gift for her bf. It came in about a week ( just in time)and the quality was good. Great customer service. Thank you!

2 janvier 2026
Avis spontané
Logo de Madebymun

Réponse : Madebymun

Thank you so much for your kind words! We’re delighted to hear that the hoodie arrived just in time for the birthday and that you were happy with the quality and our customer service.
Your support truly means a lot to us. We hope to serve you again in the future — please don’t hesitate to reach out to receive an 8% discount code for your next order. 💙
MadeByMun

Noté 5 sur 5 étoiles

The specialty tee shirt I ordered…

The specialty tee shirt I ordered arrived as expected before Christmas as it was a gift. The logos were bright and sharp, better than I expected. The size and material were better than expected as well. I was happily surprised and appreciative.

21 décembre 2025
Avis spontané
Logo de Madebymun

Réponse : Madebymun

Thank you so much for taking the time to share your experience! We’re truly happy to hear that the specialty tee arrived in time for Christmas and that you were pleasantly surprised by the quality, logos, size, and material.
Your feedback means a lot to our team and motivates us to keep improving. We’d love to see you again in the future — please feel free to contact us anytime to receive an 8% discount code for your next order. 💙
Warm regards,
Made By Mun

Noté 1 sur 5 étoiles

STUPID SCAM

Before yoy buy anything from the site, yoy should believe that you gonna be the victim of this shithole. Order will never arrive . Long time waiting until you realized you being scammed. Shut this shit down !

3 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT ORDER

DO NOT ORDER
Absolutely horrible quality, you can tell they just print it off from what looks like Windows Paint and print it on a cheap tshirt or jersey. Delivery was a pain as well. Of course it showed up when I complained. Probably will find a way to scam me out of my refund. Use that 100 dollars to find a new hobby, please.

5 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam

Scam. Do not trust this company. They are cheapy making items and selling them as the original creators. None of their tracking links work and the items took a month to arrive just to be horrible quality.

4 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Nicht zu empfehlen

Es kommt nicht das an, wie eigentlich bestellt. Ich habe anstelle einer Jogging Pants, eine glänzende Schlafhose erhalten

4 décembre 2025
Logo de Madebymun

Réponse : Madebymun

Thank you for taking the time to share your feedback, and we’re very sorry for this experience.

We sincerely apologize for the incorrect item you received. This is not the standard we aim to provide, and we understand how disappointing it is to receive a different product than what was ordered.

Please contact our support team at support@madebymun.com with your order number (#Made2188), and we will be happy to review the case and offer a suitable resolution, such as a replacement or refund.

We appreciate your patience and the opportunity to make this right.

Noté 1 sur 5 étoiles

Scam

Scam. Received a terrible item that was poor quality and damaged and now the company has ghosted me since I told them I wanted to return the item and get a refund not get a replacement. Their return window is 10 days. I emailed the day I received the item and had emailed back and forth and provided all information they requested. It has now been over 4 full days with no response.

26 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

The shirt we got is a knock off

The shirt we got is a knock off , not a t shirt, it was not a legit affliction shirt . It came un a plastic bag no tags and they wanted me to send pictures of me measuring the shirt with a tape measure and send the pics back with a picture of the bag which it was a shipping bag I tossed it after I ripped it open.

26 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I was worried when I purchased this…

I was worried when I purchased this sweatshirt because it was so much cheaper than all other online retailers, by like 40%. I thought it might be a scam. I emailed the company of shipment status twice and got a reply both times within 24 hours. The sweatshirt showed up just as they said, it was better than expected, and my son was so, so very happy and wears it every week. BTW, I never write reviews. I just wanted other skeptical buyers to know it was a great experience, and we saved so much money.

20 novembre 2025
Logo de Madebymun

Réponse : Madebymun

Thank you so much for taking the time to share this detailed feedback.

We truly appreciate your trust, especially knowing you had concerns before ordering. We’re very glad to hear that our team could keep you informed, that the sweatshirt arrived as expected, and that your son is enjoying it.

Your kind words mean a lot to our small team, and we’re especially grateful that you chose to share your experience to help other buyers feel more confident.

Thank you again for your support.

Noté 1 sur 5 étoiles

⚠️ Brand Impersonation – This Website Is NOT the Real “Made By Mun

This website (madebymun.com) is using the name “Made By Mun” and claiming a connection to Ho Chi Minh City without authorization.

We are the original Made By Mun, a long-established handmade jewelry business with a physical shop in Ho Chi Minh City.
We have NO relationship, partnership, or affiliation whatsoever with this website.

The products sold on madebymun.com are completely different from our handmade work, yet the site creates the false impression that it is connected to our business and location. This is highly misleading and causes serious brand confusion.

⚠️ Important for consumers:
• This website is not operated by us
• Any claims about our shop or address are unauthorized
• Customers should proceed with extreme caution

We are posting this warning publicly to protect customers and to clarify that we are not responsible for any purchases, issues, or disputes related to madebymun.com.

12 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAMMER . DONT FALL FOR THEIR TRAP

URGENT: website Madebymun.com impersonates our brand + customers report non-delivery / no support

Madebymun.com is NOT the real “Made By Mun.”
This website appears to be using our brand name/identity without permission to create trust and mislead customers. We are the original Made By Mun in Ho Chi Minh City, Vietnam and we confirm no affiliation with Madebymun.com.

In addition, there are reports of customers not receiving orders and/or being unable to get proper support or refunds after payment. Please treat this website as HIGH RISK/ 100% scammer

What to do if you already paid:
• Contact your bank/card provider immediately to request a chargeback
• Keep screenshots, invoices, and all messages as evidence
• Report this website to the platform/authorities in your country

⚠️ Do not share payment details or personal information on this site.
This unauthorised impersonation has been reported.

12 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolutely PATHETIC excuse for human…

Absolutely PATHETIC excuse for human beings that are in this company. They are FRAUD AND SCAMMERS!!!! REPORT REPORT REPORT!!! This is an impersonating company that is scamming buyers into thinking it’s the company from Vietnam. These people need to be in prison. I have active disputes with ShopPay and my credit card company. With MANY documents of proof.

1 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam!

Madebymun.com is a scam! They copied the brand of the actual store Madebymun in Vietnam to scam customers with.
Seriously low behavior!

9 décembre 2025
Avis spontané

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