Make sure you order the right items. I am struggling to get a response from them regarding a refund. They don’t answer the emails and the phone calls.
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Lisez les avis des autres
Bought a quite expensive flexible rubber profile for my new laminate floor. Item arrived and at first seemed perfect, very difficult to unravel 3 metres of this stuff and check it….. Anyway first met... Voir plus
Originally my aluminium nosing arrived with damage, which I now realise was made during transit having looked at the packaging. Mafson after a little delay did act on my complaint and immediately rese... Voir plus
First time came across this merchant as they carry a product that I was looking for. Called them to confirm the specification, line was engaged yet they called back 2 minutes later! Clarified the deta... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Mafson Limited offers an extensive range of Stair Nosing, Door Thresholds, Anti-Slip Paints, Anti-Slip Commercial & Domestic Mats.
Coordonnées de contact
70 Sandringham Road Doncaster, DN2 5HZ, Doncaster, Royaume-Uni
- 01143609100
- sales@mafson.co.uk
- mafson.co.uk
2,2
Bas
213 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 68 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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We’re Oder silver you are send me gold
29 novembre 2023
Extensive range of products available. Quality item was delivered promptly and safely.
Quality item was promptly and safely.
24 novembre 2023
Quality is good,but unfortunately…
Quality is good,but unfortunately doesn't fit 18 mm thick plinth. it's way thin
30 octobre 2023
Top notch
Bought a few corner guards and arrived quickly, got my size wrong and returned and ordered again, Top notch service, very reliable and quick respond, so happy with my great experience, will buy again,, 100% top quality product too, highly recommend,,,
26 octobre 2023
Avis spontané
Great
I paid for delivery 1-2 days and the goods came the very next day. They arrived just as the kitchen fitter was leaving, so he came back in and fitted them for us!
25 octobre 2023
Customer service nonexistent.
Customer service nonexistent.
There is no answer to the phone in different times, no answer to email.
I've been trying to contact them for over 2 weeks with no success.
Don't bother with them!
31 octobre 2023
Avis spontané
Great communication.
3 octobre 2023
quality robust item and a great price…
quality robust item and a great price looks great
26 septembre 2023
VERY happy
Originally my aluminium nosing arrived with damage, which I now realise was made during transit having looked at the packaging. Mafson after a little delay did act on my complaint and immediately resent the item very quickly. I am very very happy with how they dealt with my complaint. I am very happy with colour and quality of champagne nosing
29 septembre 2023
Poor information on website and on phone
The product i ordered has confusing information on the website- in one place saying it was self adhesive and another saying adhesive was not included. I rang the company to clarify and they allegedly went to check the item and i was told it was self adhesive so i ordered. I then received an email the following day to say it was not self adhesive. I was very angry that i had made the effort to ring and check and was given the wrong information despite them apparently checking the item.
4 septembre 2023
Excellent products
Excellent products, quick despatch and delivery and good value for money.
26 août 2023
Promised a product
Promised a product, I ordered next day delivery.
Had to email to realise product is not available, this is not the role of a merchandiser.
29 août 2023
I have been trying to ring to find out…
I have been trying to ring to find out about my refund and no one answers. I have sent emails and no one has responded.
24 juillet 2023
Very efficient and quick delivery
23 juillet 2023
A scandalous ripoff!
Ordered and paid for goods online. Firm emailed next day that shipping to my geographical region would cost £60 more. This for 2 x 2.5m lengths of plastic angle trim! Why did their website not pick up my region and give the correct shipping cost before I placed the order? A scandalous ripoff! Needless to say I cancelled the order and demanded a full refund.
24 juillet 2023
Clean, safe finish to to old threshold
We wanted to refresh an old worn wooden threshold and decided to try a non-slip moulding. It came on time. Was easy to cut to size and I used vhb tape to hold in place.
Does the job perfectly.
8 juillet 2023
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