Magnitude Finance Avis 

I approached Magnitude Finance directly after a friend had recently had a brilliant service from them in the confidence I would also receive the same. Unfortunately, I wasn’t lucky enough to have the same experience.

I spoke with Amber on the sales team regarding my dream Audi RS6 at a dealer we initially had some reservations with.

Upon discussing our concerns with Amber regarding the dealer, we were assured that the supplying dealer was fully vetted with many successful deals being completed therefore our concern was no more.

We did the finance application which was a quick and easy process to be fair being quickly accepted with the deal in place pending a viewing of the vehicle.

We then spent the morning travelling to the dealership, test driving the vehicle, reviewing its service history and ultimately, falling in love with a dream family car which we have worked very hard to be able to achieve.

We spoke with Amber and advised we were happy with the vehicle and that she would request an invoice from the dealer with a view to collecting the vehicle the following week.

I went away, insured the vehicle, arranged the vehicle to have a ghost immobiliser fitted and taking the morning off work to collect the car.

Two hours before we due to collect the car, Amber called us to state that the supplying dealer was on their DO NOT DEAL list and that they would be unwinding the deal as the actual finance company won’t pay the dealer.

This came at a huge surprise given we were assured that there were no concerns with the dealer on the first call.

After realising our dream car was essentially being taken away after the time and effort involved also including a hard search on my credit profile, Amber then call me back adding that Close Brothers remain happy to deal with the dealer therefore she would try and get the deal over the line further building us back up for what is now a failure and unfair.

We spoke with Close Brothers ourselves who had no record of any disputes and had raised the payment for the vehicle the previous day. No notes were on our file regarding any conversations with Magnitude regarding concerns or unwinding the deal. They were happy to proceed.

At this point, we carried out a HPI check on the vehicle and the finance agreement was live and recorded against the vehicle.

Amber then called back advising us that the dealer remains on their DO NOT DEAL list and that they would be unwinding the deal.

We feel we have been lied to with Magnitude blaming Close Brothers when it was themselves who messed up, invested time and money viewing the car, paid a deposit, insured the car and took time off work for collection. The worst part is that our dream has essentially been taken away in the short term with my credit profile adversely affected due to the incompetence of Amber and Magnitude.

To rub salt in the wound, we later received an email from Close Brothers welcoming us and wishing that we are enjoying our new car!!

We suspect that Magnitude have the finance payment and have decided not to deal with the dealer which is understandable if they have had a previous unfortunate case with a failed deal however they were explicitly asked on the first call if there were any concerns.

This car was our wedding car for our wedding in two weeks time. It’s a huge disappointment for a company well regarded in the sector.

I unfortunately couldn’t recommend them to anyone as they have built up our dream on two occasions which have been dashed as they didn’t check their DO NOT DEAL list until they were due to send the funds to the dealer.

You should certainly avoid using them unless they can do the basics correctly. Amber should have simply checked before causing us this stress and dashing our dreams of obtaining a vehicle to this level which we have worked our socks off to achieve.

Second time using magnitude

Always very friendly, responsive and knowledgable

The make financing a car super easy, giving you more freedom to find the right car without being tied to any specific dealer for financing

Will definitely use them again!

Special thanks to Thomas Oates

The interest rates reflect your credit status. The process is straight forward. Calls are returned promptly. Overall great experience.

Friendly and proactive staff. No issues and the service went the extra mile to support me in getting a great deal. No complaints from me.

Ade was first class in sorting the best deal out for my new car. Couldn’t recommend them more

Simple and straightforward with clear information on the process.

This company delivers the best service with their professional staff that helps from the start to finish I will recommend to my friends and family a special thank you to Nathan and Alex that went far and beyond. Also got a cheaper deal and the best I can ask for

Amazing service 2nd time i have used magnitude and such a great company

Lovely, no problems and straightforward

Fantastic service from Henry throughout the process. He was very efficient and helpful and made the process much easier than I had experienced before.
Will definitely be using again in the future!

I felt from the start to finish in very good hands informed me every step of the way
I had problems at my end but all involved managed to easily resolve the issue swiftly giving me advice and options to move forward
Overall very happy with the quality and professionalism of the Magnitude Finance Company.

Amazing! I have used magnitude finance before and each time the service has been exceptional from start to finish. Chloe my advisor communicated with me throughout, looked for the best deals and acted professionally and promptly. Great service all around.

Well what can I say? The whole process was made a pleasure by Adrian Bicker. He explained the finance options that I requested very clearly and sorted my preferred option without any problems and keeping me informed of the process at all times.
I would not hesitate in recommending his services to my friends and family.

Henry who was looking after my finance agreement was super helpful and informative at all times. Was very helpful and answered any questions I had. Very prompt returning my calls.
Very professional.

I had a fantastic experience with Magnitude for the second time. I want to give a special mention to Chloe Wright, who took excellent care of me from start to finish. She was first-class, professional, courteous, and highly focused on customer service. Nothing was too much trouble for her. She took the time to listen to my needs and clearly explain what needed to be done, all without making me feel rushed.

I highly recommend financing your vehicles with Magnitude. Check with them before you sign any business finance deal, they have a strong panel of top leading lenders that will beat any like for like quotes and maybe get it cheaper.

Honestly this company WILL save you a significant amount of £££ compared to financing through a main dealer.

I highly recommend choosing Magnitude over any dealer finance or other competitors. Their terms are very transparent, and they offer a much better APR, making it a clear choice! This is how businesses should treat their customers, and I’m a very happy customer! Thank you!

I rarely write reviews, but this one is truly deserved.

If it wasn’t for Tom at Magnitude Finance, I would have honestly lost hope. My application was being automatically declined based on a credit score that didn’t reflect my real financial situation. I had spoken to several dealers and brokers who made big promises but couldn’t even get me past the first hurdle.

Tom took a completely different approach.

Instead of relying on a system-generated decision, he took the time to genuinely understand my situation. Even after initial rejections, he didn’t give up. He continued to engage with lenders, explained the full picture, and pushed persistently until he got the deal across the line.

That level of commitment is rare.

It’s not just about doing a job, it’s about having the passion and integrity to stand by your client and see things through. Tom represents exactly what great service should look like. When you truly work for your clients, the company’s reputation naturally follows.

I’m genuinely grateful and can’t thank him enough.

Highly recommended.

Good customer service from Conagh with rapid response that managed to get me into my dream car

Tom was great in getting a quote over fast and good rates to go ahead. He made the process so simple and quick. With challenges from the dealer in regards to slow replies he and the team always kept me in the loop which is much appreciated. Thank you once again Tom and the team for getting this over the line in a timely manner.

So streamline and such an easy process, every question was answered and put at ease.

Start to finish was kept informed