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Maid VIP Avis 

5
•
TrustScore 4 sur 5

4,1

Service de ménage à domicile
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À propos de l'entreprise

  1. Service de ménage à domicile
  2. aussi dans
  3. Entreprise de nettoyage de vitres
  4. Service de nettoyage de moquettes
  5. Service de nettoyage de tapisseries

Écrit par l'entreprise

Maid VIP is a California domestic referral agency, founded in Thousand Oaks in 2014. We don't employ cleaners — we refer independent, vetted cleaning professionals to homes and offices across Los Angeles and Ventura County, and we stay involved from the first quote to the last visit. Every professional we refer has been personally interviewed, reference-checked, and background-screened, and carries their own general-liability insurance, which we verify before the first visit and re-confirm after. Clients receive one flat quote before anyone is scheduled — never an hourly meter — and every referral carries a written 24-hour re-clean policy. The same professional returns each visit. Referrals cover recurring housekeeping (weekly, bi-weekly, monthly), one-time deep cleaning, move-in and move-out cleaning, vacation-rental turnovers, post-construction cleaning, estate housekeeping, and specialty work including carpet, upholstery and rug, tile and grout, window, wood floor, and gutter cleaning, plus commercial and office interiors. Offices in Thousand Oaks (headquarters), Woodland Hills, Beverly Hills, Malibu, Calabasas, Camarillo, and Simi Valley, serving the Conejo Valley, the West San Fernando Valley, the Westside, and the Malibu coast. Published prices, the vetting process, and the re-clean policy are all on maidvip.com.

Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

5 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,1

Tous les avis

(5)

2 avis reçus au cours des 12 derniers mois

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Nous vérifions les avis

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Noté 5 sur 5 étoiles

i've had nothing but amazing…

i've had nothing but amazing experiences with this company, not only do they pay attention to detail but communication it's always on point with them. They show up on time and do an efficient clean and would recommend them to everybody

10 septembre 2026
Avis spontané
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Réponse de Maid VIP

Thank you so much for this! Attention to detail and clear communication are the two things we drill hardest with our cleaning teams, so it means a lot to hear both called out. Showing up on time and working efficiently is just respect for your schedule — you shouldn't have to plan your whole day around a cleaning window. Referrals are how most of our Thousand Oaks clients find us, so recommending us to everybody is genuinely the best compliment you could give. Thanks for trusting Maid VIP!

-Charm

Noté 5 sur 5 étoiles

Deep Cleaning Vacation Rental - 5 Stars!!!

Awesome service! Recently had my rental deep cleaned with a wood floor treatment in between tenants and was shocked at how much of a difference it made. While they are not the cheapest option around, I’m very glad I decided not to cheap out on my cleaning.

5 septembre 2026
Avis spontané
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Réponse de Maid VIP

Thank you for the kind words! Vacation rental turnovers are some of our favorite work — short-term rentals take a different kind of beating than a standard home, and a routine surface clean rarely keeps up. The hardwood floor treatment is a good example: it lifts the residue that regular mopping leaves behind, which is usually why the difference shows up so dramatically after the first application. We'd rather price honestly for a real deep clean than cut corners on labor and product, so we appreciate you seeing the value in that. Enjoy the five-star guest reviews, and we'll see you at the next turnover.

-Charm

Noté 1 sur 5 étoiles

One of our cleaning ladies was very…

One of our cleaning ladies was very rude. She complained the whole time. She refused to cooperate with us. Also, the work was shoddy. After they left I noticed they missed an entire room. Finally, we paid extra for windows, but the service does not tell you they will only clean one side of the window.

2 juillet 2021
Avis spontané
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Réponse de Maid VIP

Sangita — this has gone unanswered far too long, and I'm sorry for that as much as for the visit itself. A team member who complained through the appointment and a completely missed room are failures on us, not things you should have had to catch. On the windows: our standard add-on covers exterior glass only, and that should have been stated plainly before you paid extra rather than discovered after we left. We've since changed how that option is described at booking. If you'd be open to letting us make it right, please reach us at (805) 380-5586 and ask for Charm.

Noté 3 sur 5 étoiles

I have now put hundreds of orders from…

I have now put hundreds of orders from this forum, and his communication has been very fast. And you can make use of this amazing and fantastic service as well.

6 janvier 2021
Avis spontané
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Réponse de Maid VIP

This review does not describe any interaction with our business. It refers to placing "hundreds of orders" through a "forum," which does not correspond to any service we offer. We are a residential cleaning company operating only in Ventura County and the Conejo Valley, California. We have no record of this reviewer as a customer and believe this review was posted to the wrong business or is automated spam.

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