mala leather Avis 6

Mala's moto should be "we serve you right", because they really don't care less.
My partner had two of their purses before, and when the last one needed replacement was adamant it should be another Mala, nothing else. Big mistake.
Quality has gone right downhill, including Customer Services.
It was impossible to get credit cards out once they were inserted. It was also impossible to close the purse fully so nothing dropped out in transit.
Customer Services claimed this was normal, and point-blank refused to send a free postage label to return the purse.
My partner is now +/-£10 out of pocket for postage and will never buy a Mala product again.
You have been warned!

Lovely quality handbag and purse given the handbag for christmas and ordered the matching purse quick delivery

Great purse and amazing value for money.

With great customer service (thank you Steve F) absolutely beautiful bag of such high quality, received only 1 day after ordering. Mala leather is brilliant.

I ordered a coin purse at the end of April, which never arrived. I contacted Mala who sent me the proof they had sent it but were so kind as to send another purse, free of charge. They didn't have to do that. My niece received it a few days later and loved it , as I knew she would.

Recently purchased a womens BLACK leather cross-body bag. The leather and quality of this item is first class and the service was excellent.