While it took over 1.5 hours on the phone to complete the outcome was swift and took account of the reason for the withdrawl. As I was asked to complain about the length of time it took, a few days la... Voir plus
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Lisez les avis des autres
Well I took my policy out when I was 19 now I'm 65 a lot of things have changed like pudential do not pay out now so it costs you money that you have saved with them to get another firm to pay you whi... Voir plus
The company at present is doing well . It is my experience from many years ago which was poor in that they did not fully explain the tax implications of these policies on withdrawl
Disappointed to discover I had to transfer my 2 pension plans away from one of the largest pension providers because my plans did not allow me to draw-down. The transfer process then took almost 2 mon... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’re a leading savings and investments business, caring for customers for over 170 years. Ever since we were founded as a loans and life assurance company in 1848, we’ve sought to bring wealth within reach of as many people as possible by helping them access our products. Today we’re part of M&G plc, a family of brands all aligned behind the same ambition: to manage our customers’ savings and investments so that they can live the life they want, while aiming to make the world a little better along the way.
Coordonnées de contact
BN15 8GB, LANCING, Royaume-Uni
- 0800 000 000
- mandg.com/pru
4,0
Bien
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Very helpful and pleasant staff and good outcome for my request
Both of the staff I spoke to on the telephone were very pleasant and helpful and gave me all the information that I needed.
24 mars 2026
Réponse de Pru UK
Hi Angela, thank you for your kind words and feedback after speaking with us recently. It's so nice to hear the colleagues you spoke with were able to help you with your request, and that you had pleasant conversations with them.
Thanks again and please get in touch should you need anything more.
Transferring funds was straight…
Transferring funds was straight forward,although I hadn't realised how long it would take,however on this occasion it all worked out fine.
13 mars 2026
Happy with the process and result.
10 mars 2026
this companys employees should be made…
this companys employees should be made to read the reviews. going round in circles trying not to part with clients money.
23 mars 2026
Avis spontané
Réponse de Pru UK
Hi Donald, we're sorry to hear about the problems you've faced, and we'd like to help. To allow us to look into your experience, please email us at social@prudential.co.uk with your plan number and preferred contact details. Many thanks
At the moment it is impossible to login…
At the moment it is impossible to login to their website so I can check stuff out myself, and it's their problem as many others are having the same problems
2 février 2026
Réponse de Pru UK
Hi David, we're sorry you were unable to log in to your online account to view your policy. If you're continuing to face problems in doing so, our Live Chat agents will be happy to help, or please email us at social@prudential.co.uk with some further details. Many thanks
Couldn’t fault the service given by the…
Couldn’t fault the service given by the the operator
12 février 2026
Excellent service
Excellent service made a request for money to be paid into my bank account asap and was done within 4 days
28 février 2026
Réponse de Pru UK
Hi Christine, thank you for your feedback and it's good to know you had a positive experience in accessing your funds. Should you need anything more, do not hesitate to get in touch with us again. Many thanks
Easy to manage transactions
1 mars 2026
Excellent service
20 février 2026
Part withdrawal fund
Result of request to withdraw part funds clearly explained and transacted within expected time frame
5 mars 2026
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