Aegon have great wealth management tools on line that allow investors to see all of their investments in one place, not just their pension. its very easy to use and their online chats are very helpful... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
My telephone session lasted approximately 40 minutes. The Aegon representative was very knowledgeable, concise and clear during our entire discussion. I felt relaxed and confident to ask questions... Voir plus
On the 14/03/2026 I have contacted Aegon via "mymylo" due to a Login failure with error message " doesn't recognise details " despite the fact all details have been correct, this is going on now rough... Voir plus
L'entreprise a répondu
My usual anxiety of a telephonic cul-de-sac, or being passed around when calling a large organisation was busted by AEGON. Promptly answered, and a polite and genuine chap got an immediate grip on why... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Aegon provide retirement, workplace savings and protection solutions to over two million UK customers. Find out more about the products that we offer.
Coordonnées de contact
Lochside Crescent 1, EH12 9SE, Edinburgh, Royaume-Uni
- www.aegon.co.uk
4,0
Bien
5 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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First time ever contacting Aegon since…
First time ever contacting Aegon since hitting retirement age ish, advisor was very nice, understanding & knowledgeable, sometimes all you need is a human not a chatbot
25 avril 2026
Everything was explained slowly and in…
Everything was explained slowly and in plain English until I was satisfied asked questions and was very happy with the answers
24 avril 2026
Excellent service
24 avril 2026
Helpful and understanding with query…
Helpful and understanding with query especially not having ever dealt with pensions etc
24 avril 2026
My telephone session lasted 40 minutes
My telephone session lasted approximately 40 minutes.
The Aegon representative was very knowledgeable, concise and clear during our entire discussion.
I felt relaxed and confident to ask questions which were all answered in a manner that I could understand.
Aegon, a big well done to your team.
20 avril 2026
New employer and checking details…
New employer and checking details correct as I had received an email where name was spelt wrong. Dealt with quickly & professionally. Had different pensions explained from past employers. Nice, pleasant surprise.
24 avril 2026
Aegon staff are friendly and very…
Aegon staff are friendly and very helpful. What I thought would be a difficult transaction I needed to make was made simple and easily made. I have been with Aegon for 8 months and can't fault them. Very pleased.
24 avril 2026
Good customer service
24 avril 2026
quick resolution of problem
24 avril 2026
Aegon make it easy
Clear information and a patient attitude by the agents we asked to help us get connected to our accounts. Good follow up and progress communication from Aegon.
24 avril 2026
Helpful and polite.
Staff are so polite and very helpful. They explain your questions in very easy terns for you to understand.
Would recommend this company.
24 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Quick to resolve my query in and…
Quick to resolve my query in and friendly and efficient manner. Excellent.
23 avril 2026
Réponse : Aegon UK
Thank you Peter! Lovely feedback for Mellissa and we really appreciate your taking the time to share ~ Dyane
Excellent service.
The responses that I received in relation to my enquiry were very helpful.
23 avril 2026
Réponse : Aegon UK
This is great to hear Brian and thank you for sharing your feedback. We see it was Paul who you spoke with and we'll share you kind word with him and the team ~ Dyane
Very Pleased indeed with Aegon. The gentleman Alex was so helpful
The gentleman Alex was so helpful, considerate and very clear. Just what I needed.
23 avril 2026
Réponse : Aegon UK
We love this! Thank you so much for taking the time to leave your lovely feedback on your experience with Alex. This will be a wonderful start to his weekend ~ Dyane
The rep was very responsive
The rep was very responsive, patient and understanding. Top professionalism. I have no complaints
23 avril 2026
Réponse : Aegon UK
Thank you for taking the time to leave a review on your experience with Khelil. We pride ourselves on our customer care colleagues and love hearing from our happy customers ~ Dyane
Aegon are a great company to have look…
Aegon are a great company to have look after your pension and personally I highly recommend them.
23 avril 2026
Réponse : Aegon UK
Thank you for your recommendation Mark and your 5 stars. We really appreciate you taking the time to leave your feedback ~ Dyane
Dealing with professional people who…
Dealing with professional people who are helpful and treat you with respect.
23 avril 2026
Réponse : Aegon UK
Thank you for taking the time to leave your review. We see you spoke with James and he'll be delighted with your kind feedback.
We look forward to being here for you the next time you need to contact us ~ Dyane
Réponse : Aegon UK
Thank you Ernest! ~ Dyane
The member of staff went out of his way…
The member of staff went out of his way to give me both time and expertise to answer my concerns.
23 avril 2026
Réponse : Aegon UK
Thank you for sharing your feedback Robin, we're pleased Dan helped you with your query when you needed us. He'll be delighted with your review ~ Dyane
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