Mangates Avis 

few issues with Zoom at the beginning, perhaps teams is a better opiton? But once we got started, great day

The breakdown of the chapters, and leading examples as a group.

I attended 2 courses with mangates - one with ayelet on AI use and another on social media ads with Amna. both were great and i have taken some great skills to move forward with my digital strategy. As an ecom manager in a small start up - these skills will help us grow and save resource.

The coordination was simple and the course was great overall. It was easy to get answers and prep for the day. Good experience.

I want to share my experience with Mangates in hopes of preventing other trainers from going through what I have.
Mangates first contacted me to deliver a training session for them back in November. Despite completing the training and submitting the invoice the same day, I did not receive payment until January—and even then, the only reason I was paid is because they wanted me to conduct another training in January. I made it clear that I would not accept the new engagement unless the November payment was resolved. Interestingly enough, I received my payment the next day.
Unfortunately, I did not think to check their reviews beforehand. If I had, I would never have agreed to conduct the January 14th session.
For the January training, I again completed the invoicing the same day. I was initially told I would receive payment by January 31st. As of today (Feb 10th) I still have not been paid. After following up, I’m now being told the payment might come by February 25.
This is completely unacceptable!!!
What makes this even more frustrating is that both sessions received five-star feedback and outstanding participant reviews—yet I still haven’t been compensated for my work. I can clearly see those positive reviews displayed on their website, but I’ve received none of the professional respect or timely payment that should accompany them.
On top of the payment issues, the experience delivering the January training was extremely unprofessional. The training materials provided to me were poor quality, and the participant guides, despite being part of the course, were not printed when I arrived on-site.
When they were finally printed, they were nothing more than loose pages, not even placed in a binder.
In preparation to deliver the training, I spent hours aligning the deck with the participant handout to make the session successful.
To add insult to injury, the POC reached out to me again last week asking if I could deliver another training on February 19.
After everything I’ve experienced, I will NEVER facilitate another training for this company.
Trainers, facilitators, consultants be cautious when dealing with this company. They do not respect timelines, the value of our work, or basic professional standards.
I hope this helps someone avoid the frustration I’ve had to endure.
Update!!!!!!!!!!!!!!!!!!!

After posting this review last night (2/9), emailing the finance department, and messaging the POC on LinkedIn, I received my payment this morning (2/10) for the class I facilitated in January.

The trainer, Caroline, was very experienced and provided great advice to all my questions. The team also accommodated my requests regarding the date and training style. Thank you!

I delivered a professional Public Speaking workshop for Mangates in Berlin on 1 October 2025, under a signed NDA that specified payment within one month. This was my 5th workshop delivered for Mangates since March 2024. The training was delivered as agreed and an invoice was submitted accordingly.

However, as of today 1st Feb 2026, 4 months after the workshop, I remain unpaid despite multiple follow-ups. The contractual maximum payment period expired in November 2025. I was then asked to wait until December. Then on 5 December, I was personally assured by senior management that the payment would be completed in January 2026 (later the finance team provided a specific payment date of 26 January 2026), and I was asked to refrain from posting any public feedback. I respected this request and acted in good faith.

Unfortunately, that commitment was not honored, I have still not received the payment. This situation represents a clear breach of trust. I have been patient for over four months, accepted multiple revised timelines, and refrained from any public action. However, payment was repeatedly delayed with shifting excuses, including references to cash flow constraints and repeated requests to wait another week, none of which resulted in resolution. Trainers and facilitators should be compensated fairly and in a timely manner after fulfilling their commitments. It is very disappointing that Mangates’ payment practices undermine trust and fall far below acceptable professional standards within the industry.

Now I am documenting my experience here factually and transparently, so that others considering work with Mangates can make informed choices. Given my experience across multiple engagements since March 2024, I cannot recommend working with this company as a trainer or facilitator unless payment reliability is clearly ensured in advance.

I recently completed the Assertive Communication training with Lisa Peers. Lisa was incredibly kind, empathetic, and patient, which makes her the perfect person to teach a challenging topic like navigating difficult conversations. The course content, examples, and pace were all excellent. I am very grateful to have had Lisa as a coach.

The experience was really fun and i really enjoyed learning about the finances and how to manage my money

The course was originally scheduled to be held in person but was moved online due to the instructor’s illness. While this change was understandable, the virtual format limited opportunities for participant interaction, which would have greatly enriched the learning experience. In addition, the meals included in the registration fee were not provided once the session shifted online. Materials such as the PPT presentation or any handouts could have been shared proactively, allowing participants time to revisit and review the key learnings from the full‑day session.

The workshop did not meet my expectations. The content was repetitive and focused mostly on concepts rather than practical, real-life use. I expected hands-on training and clear examples, especially related to using ChatGPT in actual work settings or in construction industry.

The trainer did not provide meaningful instruction on the ChatGPT tool. There were no sufficient demonstrations or opportunities to practice, and the material remained generic. Overall, the session lacked practical value and actionable learning.

We were not super thrilled with the information that was provided… we were expecting more complex and structured information to help us how to use ChatGPT.. most of what was discussed was very beginner level..

I feel like I knew 1. what emotional intelligence is and 2. how to apply it to certain situations better than the trainer. She lacked accountability and wasn't really careful with her words. I didn't really gain anything from this training. I believe she should take a training on this topic as well as a sensitivity and mindfulness training.

The trainer herself, Sharron. Was mostly just ranting the whole time and talking about personal matters of the people in her life, something about her friends husband cheating on her so she went on a run and got stabbed in Central Park. I understand when trainers merge the book and their own things in the training, but this was just too far. I'd be open to attending another training with this company just not with Sharron. Sharron speaks about being self-aware but she clearly isn't aware of how she speaks of people and the privilege she has to not "follow politics". She kept talking about her experiences and how everyone was against her, that's not what the training was about. If I wanted to sit around and talk about nonsense for 8 hours, I would've just stayed home.

Isha (the presenter) personalized her approach in working with my experience base. She also exhibited great flexibility in adapting to a clinically oriented interviewing style.

Overall, I learnt a great deal and was provided with very practical examples by way of demonstration.

Etienne Venter

Miss Gabriela Covaci was very engaging, attentive and knowledgeable throughout the entire workshop. Sincerely appreciate her professionalism and balance of personal touch.

Both Sia who assisted in facilitating and organising the day and Marcus who was our trainer did a fantastic job in communicating clearly and professionally to the team. They were easy to work with, flexible and warm and made the whole process from organising to participating a wonderful experience.

I enjoy the training, it was very beneficial to learn tips and tricks to use both in my career and personal life

Ketcia was such a lovely individual and I thoroughly enjoyed working with her. It was very personal, and so feeling comfortable made it so important to me.

I liked the instructor. I wish there more more people in the session for group discussion.