Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing company. Great customer service and fast delivery. I have several manners pieces now and even won an item in the giveaway that happens with each new drop! The clothes are exceptional! They w... Voir plus

Noté 5 sur 5 étoiles

Unbelievable quality, the fabric is perfection, holds, supports and drapes beautifully. Clothes that are cool, comfy and hug in all the right places. I practically live in Manners. Never change!

Noté 4 sur 5 étoiles

I ordered some items, which arrived within about two days. They were expensive but of great quality. I wanted to return an item and emailed, but received no response. I then checked Trustpilot... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I ordered a dress, which arrived with a hole on a sleeve. Not what you expect for a dress worth £159 plus shipping cost.Impossible to contact the Manners. No reply to email, Instagram or FB messag... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

The next generation of stretch. Deliciously supportive for every body! Freedom looks good on you x.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

333 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 35 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent as Always!

Excellent as Always!
I'm a long term Manners buyer and wearer and my current order did not disappoint. I love the backless top and fit of the trousers so much. If you feel bleurgh and are learning to love your body, these are the clothes for you!

7 octobre 2024
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Réponse de mannersldn.com

Thank you <3

Team Manners x

Noté 4 sur 5 étoiles

Great dress just not the style for me.

Love Manners London! Loved the quality of the dress but the style was not for me. A line would’ve been better so returned. Service excellent, love the fellowship. Xx

7 octobre 2024
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Réponse de mannersldn.com

Thank you so much <3

Team Manners x

Noté 5 sur 5 étoiles

The clothing is AMAZING

The clothing is AMAZING. The service is excellent. I love the clothing - I have completely ditched bras! The service has been amazing - delivery is quick. If there are any problems, returns are easy. Highly recommend them to anyone - already sent friends and family!

4 octobre 2024
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Réponse de mannersldn.com

Thank you so much <3

Here is to the best bra-free life! :)

Team Manners x

Noté 5 sur 5 étoiles

Manners London is my favorite!

Manners London remains my favorite brand! So comfy, fashionable, and easy to wear. Have over 10 pieces at this point and always looking for more.

3 octobre 2024
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Réponse de mannersldn.com

Thank you <3

Team Manners x

Noté 5 sur 5 étoiles

I really love the personal attached to…

I really love the personal touches to each and every email and correspondence. The item that I Ordered wasn’t quite put together very well and so i easily sent it back for a replacement which is absolutely fine. I really love their clothing and I am slowly going to be adding to my collection.

1 octobre 2024
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Réponse de mannersldn.com

Thank you so much <3

We hope all was ok with your replacement item :)

Team Manners x

Noté 5 sur 5 étoiles

Second skin

As always Manners clothes feel like a second skin. I'm not worried about how I look casue I know the dress has my back. I have a few pieces and already know what mu next purchase will be

6 octobre 2024
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Réponse de mannersldn.com

Thanks so much for the lovely review <3

Team Manners x

Noté 5 sur 5 étoiles

The products arrived so quickly

The products arrived so quickly. The fit is perfect & I really enjoyed the feature on the app that really helped you to get the size right. The clothes fit beautifully & the customer service is really personal.

6 octobre 2024
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Réponse de mannersldn.com

Thank you so much

Team Manners x

Noté 5 sur 5 étoiles

You need this dress,

Ladies: here's the tea on this dress.I saw a random advert on Facebook and that's always a risk right? It could be anything. But I took the risk. Here's what happened. It requires SOME getting on. You gotta get wriggling. I lost two hangnails in the process and I wouldn't wanna do it in a hurry. There were swears and some raised eyebrows. But once on - WOWZERS. I swear it took me down two dress sizes. It attracted a LOT of comments at work. I'm a 16/18 with K cup boobs and I bought a L and NO WAY am I going without a bra despite what the other reviews say. But this review is here to say that you CAN wear a bra with it. This weekend I'm gonna try riding a bike with it on because, I swear, the clever slits mean this should be perfectly possible, and comfortable. Trust me, you need this dress. Just file your nails first.

4 octobre 2024
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Réponse de mannersldn.com

Thank you so much <3

Team Manners x

Noté 5 sur 5 étoiles

No bra, and my tits look awesome.

Wow! I am on my second Manners clothing item and I am blown away by the quality, the fit and the comfort of these amazing clothes. No bra, but my tits look awesome and I am 51! Also I am dieting away the menopausal weight gain, but because of the stretch in the fabric these will still fit when I am a size 12 again. I feel confident and stylish in these. Thankyou Manners.

26 septembre 2024
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Réponse de mannersldn.com

Thank you <3

Team Manners x

Noté 5 sur 5 étoiles

Everything about this brand makes me…

Everything about this brand makes me want to support it wholly. Robust, quality, hard wearing staples for us all, whatever your shape. Highly recommend.

1 octobre 2024
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Réponse de mannersldn.com

Thanks so much, Nimmi <3

We appreciate you!

Team Manners x

Noté 5 sur 5 étoiles

One happy woman right now ❤️

I rarely write a review. Never make time to do it. Or always say I will and don’t. But I would be doing the world a massive disservice if I did share how AMAZING manners are.

I bought an off the shoulder midi bodycon online at the weekend and it arrived on Monday! It was an amazing way to start the week, because the dress is simply perfect! Hugs me in all the right places, don’t need to wear a bra. The quality is beaut. And the comms along the way have been on point.

Keep doing what you’re doing and if you’re thinking of making a purchase: DO IT!!!
xx

30 septembre 2024
Avis spontané
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Réponse de mannersldn.com

Thank you for leaving such a lovely review <3

Team Manners xx

Noté 2 sur 5 étoiles

Still awaiting a refund nearly a month later

I had some items from Manners on my wish list for so long and in August finally decided to make a purchase. I ordered a dress and two pairs of the petite joggers, one of each colour. When the items arrived I was disappointed to find the joggers were too small, even though I was well within the measurements according to the size guide for the size I’d picked, and they were also too long even though I’d chosen the petite version. The dress fit ok, although a little smaller than I expected but as it was a wrap style dress and a useful basic style I decided to keep it and just return the joggers since returns are not free so I wanted to make the purchase worthwhile. I promptly returned my order and from my tracking saw it was delivered on 4th September. I got receipt confirmation from manners on 6th September, and as of today I’m still awaiting my refund. I sent a follow up email this morning enquiring about my return as it’s now been way past the 14 day timeframe. I then got an auto reply to say I might have to wait a week to get an email response!! I think this is really unacceptable after I’ve already waited so patiently for my refund and the amount I’m waiting to be refunded is also quite a significant amount. Unfortunately after this bad experience with my return and the sizing and the fact I’m still awaiting a refund I don’t think I’d order from Manners again. It’s a shame as I love the concept and style of clothes but I’m not sure I can trust the sizing and I don’t want to be out of pocket due to refunds again.

27 septembre 2024
Avis spontané
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Réponse de mannersldn.com

Hey Kimberley,

We are sorry that you did not get on with the sizing of your items. If you ever have any issues or queries about this, we are more than happy to help so feel free to shoot over an email or message us on Instagram where one of the team will pick it up.

We do state it may take us 7 days to respond to emails. This is because we are a small team here at Manners, so it can take a number of days at times (particularly if we are extra busy) to get through all the emails. We do usually get through them much quicker than that though and that has been the case here, as we received your email on Friday and responded earlier today.

Please note that the 14 day return period is 14 business days, so weekends are not included in this. We are sorry that yours was processed a couple of days outside of this time frame but we can confirm this has now been processed for you.

Please let us know if there is anything else we can do to help you.

Team Manners x

Noté 2 sur 5 étoiles

Too small and they still haven't refunded me after returning

Bought a couple of bra tops. Arrived and they are way too small. Returned them 11 days ago. Had an automated email to say they'd received them and were "processing my return" but 11 days on and I STILL haven't got my refund and they are not cheap.

UPDATE:

It's amazing how quickly posting a negative review on Trustpilot actually gets a response. I've now been refunded but it's left a bitter taste in my mouth that I had to escalate to get a response. I will never buy anything from them again which is a shame as the concept is good but the actual quality of the items and the poor customer service make this company not worth trying.

2 septembre 2024
Avis spontané
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Réponse de mannersldn.com

Hi Cat,

As per our return policy, returns can take 14 working days to process, so this is still within that time frame.

We don't have your email address here so we are unable to locate your order from this review and we cannot see any returns in our recent list under the name 'Cat'.

Please can you email us at info@mannersldn.com to let me know your order number and we will take a look into to status of it for you.

Team Manners x

------
Response to updated review:

Hi Cat,

Your order has now been refunded and as mentioned, this has been done well within the 14 day period as stated in our returns policy. This is clearly visible on our returns page on our website.

We believe we have also an email from you - albeit in a different name - which has now been responded to, where we have explained the situation again there and linked you to our returns page so you can see that we do state our timeframe and we have not gone over this. Your order was refunded at the point your email was picked up.

Your email was received yesterday afternoon (21/09; 14:37) and we have responded to you this morning (22/09: 12:01). Your review was also posted yesterday afternoon and has been responded to here this morning.

You made a mention in your updated review to issues around the quality of the items. You have not previously made us aware of any issues with the items themselves (either in your email, initial review or your return notes). You have only stated that they were too small for you and you felt they were too tight for you. I am surprised to now hear that you also had an issue with the quality of the items you bought. If this is the case, please follow up with us with details of what the item faults were, so we can raise this issue with our manufacturer.

We are sorry that this has left such a bitter taste in your mouth but as we have not gone over our stated return time frame and have responded to all communications with you regarding this in less than 24 hours, we are surprised that you have felt the need to leave such negative feedback.

If you need anything else from us, please feel free to email us at info@mannersldn.com

Team Manners

Noté 5 sur 5 étoiles

Always brilliant

I've been buying Manners since 2020. Everything is gorgeous, lasts well and there is brilliant customer service. Also a sustainable, ethical small business. <3 <3 <3

19 septembre 2024
Avis spontané
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Réponse de mannersldn.com

Thank you for your continued support <3

Team Manners xx

Noté 3 sur 5 étoiles

Not brilliant if you have large boobs

The dress is fine. I bought a size medium after using the sizing guide but it was too tight. I then ordered a size large. This fits ok everywhere but still tight across the bust. I’m still waiting on my refund after a month.

28 août 2024
Noté 5 sur 5 étoiles

Asri Dress

I bought the black Asri dress and it feels wonderful on! The heavy weight of the stretch cotton is lovely 🖤🖤

3 septembre 2024
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Réponse de mannersldn.com

Thank you <3

Team Manners x

Noté 5 sur 5 étoiles

Love love love

I just love manners stuff - it’s such high quality, so comfortable and so bloody flattering! I am no longer up for having to sabotage my comfort to feel sexy and stylish - and with manners I don’t have to. It’s more pricey than what I can usually afford but I take advantage of the pay in three payment plan. And when I can, I just keep coming back for more! If I could I would buy one of every item in every colour!!

4 septembre 2024
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Réponse de mannersldn.com

Thank you so much for your lovely review <3

Team Manners xx

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