ManyPets US Avis 2 453

TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 2 sur 5 étoiles

We were told several months ago that they were going out of business to deal with an insurance called Odie. Needless to say we called ,texted this Odie and didn't get any response. Then after 3... Voir plus

Noté 5 sur 5 étoiles

My Yorkshire Terrier had a heart failure and needed emergency care and nearly died. Was in intensive care for 4 days. I paid the bill at the emergency vet and claimed from ManyPets. Claim was dealt wi... Voir plus

Noté 5 sur 5 étoiles

ManyPets was absolutely amazing during our recent issues with our dog, Bromlee, as she battled a cancer diagnosis. She fought hard and the treatments were expensive. Thankfully, ManyPets came throug... Voir plus

Noté 5 sur 5 étoiles

You saved my dog's life! We only had used the Wellness part of Libby's plan but when she had a foreign body issue and stay several nights at an emergency vet, knowing that I would get a reimbursement... Voir plus

À propos de l'entreprise

  1. Compagnie d'assurance animaux

À propos de ManyPets US

Écrit par l'entreprise

Hi, we’re ManyPets! We’re a pet insurance company that looks after your pet health 🐱🐶
We started ManyPets in 2011 in the UK and insure hundreds of thousands of pets across the world. In 2021, we brought the ManyPets experience to the US, and our goal remains the same: to provide pet insurance for many more moments together.

All ManyPets accident & illness plans feature no annual cap on payouts.
Plus, we have an optional Wellness plan for routine care!

Get a custom pet insurance quote in less than 60 seconds and see how we're making a healthier, happier life accessible to all pets and their people.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

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Noté 1 sur 5 étoiles

Consumer beware

Consumer beware! Similar to what some other posters are saying, when I first opened a policy for my dog with ManyPets in 12/2021, I had a $308 annual premium. As of 10/2024, they have dramatically increased my premium to $815.64. On top of this, there is a $250 annual deductible. They have reimbursed two small claims in the last three years - one payment for $403 this year (50% of the original claim amount) and the other for $598 in 2022 (100% of the original claim amount). Note that their level of reimbursement has worsened over time as well. To me it seems absurd that they would increase my annual premium by 165% in only 3 years. I have contacted ManyPets to cancel my policy and I would advise others to steer clear of this company.

2 décembre 2024
Avis spontané
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Réponse de ManyPets US

A. Joyce, thank you for taking the time to share your detailed experience with ManyPets. We’re genuinely sorry to hear about your disappointment, and we truly appreciate your feedback.

We understand how frustrating unexpected premium increases can be, especially when your pets are healthy and you haven’t filed any claims. Pet insurance pricing continues to be a complex and evolving process that considers factors like regional veterinary cost trends, the rising costs of pet care, and unique age and breed related health risks. While these changes aim to reflect market realities and ensure we can support all pet parents in the long run, we recognize they can feel unfair on an individual level, and we’re sorry for the impact this has had on you specifically.

Correctly pricing premiums in the face of unexpectedly high volumes of claims (and the rising dollar amounts of those claims) is a tremendous challenge the pet insurance industry is facing.

We do understand your decision to cancel and sincerely respect your approach to budgeting for your pets' care in a way that feels right for you. Thank you again for sharing your story. Your candid feedback helps us improve, and we truly wish you and your furry family members all the best.

Noté 1 sur 5 étoiles

No Good

Terrible and now they are getting rid of there insurance and is offing us ODIE pet insurance and premium s doubled and less benefits.

6 décembre 2024
Avis spontané
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Réponse de ManyPets US

We first want to honor that this experience has been stressful for pet parents like yourself, and each situation is unique and arrives with its own set of challenges. We are genuinely apologetic, as this is not a situation any of us believed we'd find ourselves in.

Given ManyPets is suspending operations in the US, securing continuous coverage for your pets was our primary aim. Continuous coverage means you are not subject to pre-existing conditions exclusions that other pet insurance providers might impose. Our partnership with Odie allows for this continuous coverage at the same renewal rates you would have seen had you renewed ManyPets--i.e. your renewal rates would have increased in the same way they are increasing with Odie.

The nature of these increases are primarily centered around pet age and your pets being another year older: as pets age, their risk of health issues increase, and pet insurance premiums increase to account for this increased risk. That said, we hope you'll find Odie is very willing to make changes to your coverage to help control the cost of your renewal premiums, including changes to deductible, reimbursement level, and even changes to your annual limit.

Above all else, we respect your right to choose another provider if Odie doesn't feel like the right fit. And again, we apologize for the inconvenience and frustration this has caused you and thank you for your candid perspective.

Noté 3 sur 5 étoiles

Price inflation per year. It's too high.

Very reasonable pricing, about two years ago, then every year since it has doubled each year. Not too pleased with the increase every year. There should be limits to how much you can increase per year.
I started out paying seventy dollars for two dogs. Now over 250 that is crazy.
But very nice company quick payback and easy to communicate with.

12 novembre 2024
Noté 5 sur 5 étoiles

By far the best pet insurance anywhere

By far the best pet insurance anywhere. There is no fight when you have a claim. The process is simple. You just send them the invoice and they deposit the check. I have never had them deny a claim that was covered.

30 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Easy and fast response

Easy to submit a claim, with review and approval very fast. Extremely satisfied. Great value with reasonable premiums, ensuring peace of mind if your fur baby needs medical attention.

26 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Big Relief!

Prompt, immediate attention and approval of our claim. Big relief for our family to be able to take care of our furry member of the family.
THANK YOU SO MUCH, MANYPETS!!!

18 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

For new users/ DO NOT LISTEN TO FAKE 5 star REVIEWS

For new users, Please Please listen,
This company is lying about everything. I spent about 2 years with them and now I want to claim a small surgery. what they told me is that I don't have medical record. I called my vet to get it and they now saying they need more records and confirm with the hospital. I told them to call and also notify my vet. MOST IMPORTANT: they did not make the call, and they claimed they can't get connected with the vet so they can't claim it. It's an endless loop that you will never never never get the reimbursement because they did not make any call to the vet.

20 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Best company ever

Best company ever. Never had any issues with claims. Everything is done within few days after filling. Have policies for our 3 pets. Not that we like to ever use it but when we do we have a peace of mind that our unexpected bills are covered
Will recommend to everyone !

14 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Awesome insurance company. So happy I chose them

ManyPets is a fantastic pet insurance company that really delivers on its promises. They offer a comprehensive range of coverage, including accident and illness plans, as well as wellness options, with no limits on reimbursements. I've been with them for a while now, and I can honestly say I've never had a claim denied. The one time they had a question about my claim, I shot them a quick email, and they approved it right away.

What impresses me the most is how quickly they process claims; mine have always been approved in just a few days. When my cat passed away, they took care of all her bills and cremation costs, which was such a relief during a tough time. Plus, they sent a heartfelt letter of condolence. Overall, I can't recommend ManyPets enough! They provide top-notch service and peace of mind for pet owners.

12 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

ManyPets was absolutely amazing during…

ManyPets was absolutely amazing during our recent issues with our dog, Bromlee, as she battled a cancer diagnosis. She fought hard and the treatments were expensive. Thankfully, ManyPets came through and helped with our expenses, paying every claim promptly. Bromlee sadly lost her battle. We are heartbroken, but just got a new pup and a new policy with ManyPets.

21 octobre 2024
Noté 5 sur 5 étoiles

$$ Increase!

The recent price increase hit me with a shock. When I started comparing, I discovered that the increase was pretty much in line with the competition. Upon inquiring, I discovered I could adjust the deductibles and make a few other moves that, in the long run, would give our fur baby better protection and more bang for the buck. I appreciate the opportunity to discuss the adjustments with a live person and arrive at an amicable solution.

18 octobre 2024
Noté 5 sur 5 étoiles

I love Many Pets

I love Many Pets. They are fast at getting payment to tou. Very clear what they pay and what they don't. I have recommended them to people I know. And will continue to.

6 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

No Claims Lots of Hoops!

Terrible service! We pay approximately $168 a month, been insured for 2 1/2 years, 2 dogs, never had a claim, I now have a claim for one of the insured dogs, they needed records, I got records, needed more records, I got them more records, the claim is not large but was over her $200 deductible, 1st claim in over 2 1/2 years for either dog, and it has been NOTHING but jumping through
hoops. I've called multiple times, it's nothing but frustration. No claims for 2 1/2 years and this is what I get!! Still not resolved.

6 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Using manypets was great

Using manypets was great! Everyone I talked to was so nice and very helpful. Thank goodness we had this insurance. There is no way we could have paid for this without the insurance. We are so grateful. Thank you manypets.

14 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

They lie about the actual deductible…

They lie about the actual deductible price. Whatever you submit towards it, they only count 80%. It's just a scam. I've paid almost 2k towards my dog and they've only cover $80 dollars. You can get better deals elsewhere.

EDIT: No matter what they comment on here, if you call they are unhelpful. Basically if it says $1000 deductible, you have to pay $1250 to even be eligible for any help because they don't even count all that you spend toward your pet. It's all a lie and they don't understand how deductibles work.

3 novembre 2024
Avis spontané
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Réponse de ManyPets US

Hi Mackenzie! We apologize for any confusion around your deductible level. With your most recent claim, you've now satisfied your annual deductible amount, meaning future covered claims in this policy term will be covered at 80%, with no deductible to meet. Your plan has an annual deductible, meaning your deductible must be satisfied each 12 month policy term before coverage kicks in. Give us a call if you'd like a detailed breakdown of each claim and how the application of the deductible works - we're always happy to help!

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