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Lisez les avis des autres

Noté 1 sur 5 étoiles

KEEP AWAY FROM MAPEI GROUTS THEY CHANGE COLOUR WHEN YOU CLEAN FLOORS WITH WARM WATER AND LEAVES DARK PATCHES WHEN SPEAKING TO MAPEI CUSTOMER SERVICE THEY SPEAK TO YOU LIKE YOU KNOW NOTHING IVE B... Voir plus

Noté 1 sur 5 étoiles

Just bought a 2.5kg tub of Mapegrip D2 adhesive. When I opened it, I found it to be be half full or half empty, depends how you look at it. Very wasteful and misleading to put the product in a recepta... Voir plus

Noté 1 sur 5 étoiles

Very poor customer care. Used Mapei Ultra Plan Renovation Screed from 2 different shops and one of the product its definitely faulty. I did complaint but Mapei representative keeps telling we used t... Voir plus

Noté 5 sur 5 étoiles

I just attended the waterproof course and I've gotta say its a game changer, the reps were spot on, instructor know their stuff and the even the lady on the desk was knowledgeable and knew her stuff.... Voir plus

À propos de l'entreprise

  1. Fournisseur de produits de nettoyage
  2. Magasin de design et de décor intérieur
  3. Magasin de bricolage

Informations provenant de diverses sources externes

MAPEI Italian pronunciation:  is an Italian company founded in 1937 by Rodolfo Squinzi in Milan, Italy.


Coordonnées de contact

  • Via Carlo Cafiero 22, 20158, Milano, Italie

  • mapei.com

2,1

Bas

TrustScore 2 sur 5

44 avis

5 étoiles
4 étoiles
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Noté 1 sur 5 étoiles

Just bought a 2.5kg tub of Mapegrip D2…

Just bought a 2.5kg tub of Mapegrip D2 adhesive. When I opened it, I found it to be be half full or half empty, depends how you look at it. Very wasteful and misleading to put the product in a receptacle that is twice as big as it needs to be.

13 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

KEEP AWAY FROM MAPEI GROUTS THEY…

KEEP AWAY FROM MAPEI GROUTS THEY CHANGE COLOUR WHEN YOU CLEAN FLOORS WITH WARM WATER AND LEAVES DARK PATCHES

WHEN SPEAKING TO MAPEI CUSTOMER SERVICE THEY SPEAK TO YOU LIKE YOU KNOW NOTHING IVE BEEN A TILER for 20 years do not insult me. They put the phone down too wich is very unprofessional it’s a blame game for them not putting the hand up to make a solution

23 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I just attended the waterproof course…

I just attended the waterproof course and I've gotta say its a game changer, the reps were spot on, instructor know their stuff and the even the lady on the desk was knowledgeable and knew her stuff. Overall a 10/10 expirence with good food, good laughs and a good day.

18 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible stuff I brought it to lay a…

Terrible stuff I brought it to lay a tile floor it is in dry conditions with a heater in the room but it won't cure.ive had to remove and clean my tiles and spent a whole wasted day on this. Mapei should be inbarrased that you are selling this rubbish. I will never buy anything from yourselves again as I have had bad experiences with other of your products. I don't even want to leave a star

25 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Seven weeks after installation I can…

Seven weeks after installation I can scratch the grout with my finger nail and it turns to powder. This was used on a kitchen backsplash, the contractor says it is bacause it a sanded grout It just is not setting up what are my optioons ??

18 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Mapei grout

Purchased Mapei grout, color Bone 5015, from Floor and Decor based on Mapei’s color sample card in store. Applied grout and it dried an almost completely white color, nothing like the card sample. Now I have to remove grout and completely regrout project. Beyond pissed off!

18 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Preisgestalltung jenseits von Gut und Böse

Bin seit Jahren ein Fan von Mapei Produkten,- das hat sich jetzt schlagartig geändert. Ich habe
4 Sack a 25kg Ultraplan O10 direkt abgeholt da ich ein Kundenkonto habe. Im Internet wird der Sack um die 27€ vertrieben, ich durfte trotz 30% Einkaufsrabatt stolze 190€ inkl. Mwst. ergo fast 48€ dafür bezahlen. Das wiederum bringt mich soweit das ich die Bauhäuser wieder vorziehe. Ein Vergleich...zwei unterschiedliche Namhafte Hersteller, beide im Bereich Selbstverlaufende Nivelliermasse der eine Sack 29,90, der andere 32€. Beide getestet und stehen punkto Verarbeitungsfreundlichkeit und Qualität gleichwertig da. Der Unterschied ist , dass ich mir bei diesem Einkauf 62€ erspart hätte.
Ich habe jetzt jetzt auch das Produkt Fliesenkleber durchgetestet. Auch hier verliert Mapei haushoch punkt Preis gegen den Mitbewerb.
Fazit: Wenn man nicht der feind seines hart verdienten Geldes ist, sollte man sich Alternativen zu Mapei suchen,- und ein Preisvergleich lohnt sich auf jeden Fall.

17 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Zero Customer Service

Refuse to answer/address questions put to them, deflecting continually and indeed contradicting themselves. Appalling deflection.

10 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

UNA VERGOGNA ASSOLUTA

Mapei MEDIGLIA UNA VERGOGNA ASSOLUTA ORE E ORE DI SCARICO E CARICO AVENDO ANCHE UNA FASCIA ORARIA ARRIVANDO ANCHE CON ORE DI ANTICIPO CON L ARROGANZA E SCOSTUMATEZZA DEL RESPONSABILE SULLA RIBALTE poco parcheggio INTERNO X ATTESA E SOLO 3 ESTERNO APPROPIATI DAI GIORNALIERI BUONO X MENSA DOCCIA E BAGNO

22 juillet 2025
Avis spontané
Noté 4 sur 5 étoiles

I’ll try a different brand.

Do you seriously lack the imagination to make different packaging? Everything looks the same – doesn’t matter what kind of adhesive it is, it’s nearly impossible to tell. I can read, but clearly not everyone can – even shop staff hand out the wrong product. Blue and white – who cares what tiny print is on it?
I wasted an entire day trying to tile with this “fast-setting”. It drips like snot, tiles slide all over the place, and the stuff hardens in the bucket before I can even cut half a tile.
You really need to think about more distinctive packaging. Whether these adhesives will actually hold – we’ll see. I’m trying another brand tomorrow.

The product presentation appears influenced by the seller’s intent to maximize sales. In practice, the product performs at around a 2.5 out of 5 level. Rapid Set adhesive is not suitable for wall tiles, contrary to what the seller suggests. Technically, the adhesive does set, but in practice, there is a high risk of poor results — including damage to the wall and wasted effort.

The adhesive is heavy and dense, and it tends to slump faster than it sets. It also provides limited initial grab. As a result, there is a high probability (around 95%) that the upper portion of the adhesive will slide downward, creating voids near the top. Since walls are often not perfectly flat, Rapid Set should only be used after carefully assessing the surface and conditions. It is more appropriate for floors or similar applications.

I have no complaints about Keraflex Maxi S1. It behaves similarly to lime-based plaster when cleaning tools, which is consistent with flexible (S1) adhesives. It performs adequately outdoors, even in damp conditions, but again — application context matters.

This manufacturer appears focused primarily on selling the product.
If tiles are falling off bathroom walls, in 99% of cases, the issue is not with the adhesive.

9 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Mapei Kerapoxy has very limited applications

Mapei Kerapoxy seems to only be OK for flat Joints. Separates from corners. After researching online and reading the material for Mapei's Kerapoxy i decided to use if on the porcelain counter i made for my outdoor kitchen. within a week the grout had separated from the tile. After contacting Mapei I was told the grout is not suitable for corners. Only flat joints. After that the rep tried to say i also used the wrong float to full the joints. So which is it. the grout isn't suitable for corners because it shrinks or i used the wrong float. Basically, the product isn't good.

6 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

trainer Adam Newton-Smith.

trainer’s name is Adam Newton-Smith.

dear reader i done a tiling course last week tiling course with MAPEI Academy. it was good course full of facts but main part of course is trainer Adam newton smith, the information he got is next level, brilliant guy and brilliant presenter, professional and respectful guy. also the emma yardley is lovely lady receptionist who is very helpful. both are credit to mapei.

PS Mr adam you are best to be honest but my favourite trainer is mr jones lol (just winding him up lol)

16 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

sent me the samples of grout to match…

sent me the samples of grout to match the kitchen grout and silicone, arrived the next day so managed to sort the colours we need. great and fast service many thx. i have used your grout before with no problems in 3 kitchens great stuff.

8 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Mapei does a terrible job of marketing…

Mapei does a terrible job of marketing their products. I am simply trying to find a place to purchase their "Mapecoat Deck T" coating, but the places listed in the "where to buy" section on their website, don't actually sell it. When I called customer service, they gave me the local sales rep. for assistance. He took 2 days to give me a contact at a store that supposedly could order this for me. When I talked to this guy, he said he never heard of the stuff, and that none of his distributors had it in stock. Okay, I give up. I saw good reviews of the product, but I am tired of chasing people down to try to buy/order this!

7 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

I want to raise my concerns about how…

I want to raise my concerns about how Mapei (roofing products, polyglass) warranties are handed out by builders who are not qualified or experienced. These warranties are certified by Mapei, implicating the warranty is for the installation and product, which is incorrect. When I approached Mapei they were not interested. This means anyone can paint on this product and request Mapei to pass a certified warranty. We had two new roofs which were certified by Mapei, both leaked within two years. How do Mapei vet their installers or do they just certify anyone who can paint on their polyglass?

29 avril 2024
Avis spontané
Noté 4 sur 5 étoiles

I used the Flexcolor and the 3D grout

I used the Flexcolor and the 3D grout. The Flexcolor was fantastic! I am a novice grouter and it went on easily, easy cleanup and looks great! 5 star.
I also used the 3D grout and it looks very good, Be warned, you should let a professional apply this. And even then, you should put down tape along the edges of the grout. It dries super quick and it is massively difficult to remove excess. Perhaps the grout remover I used (recommended by Mapei) was not up to the task. I even used coarse sandpaper at one point. I used a concoction I made up ( a good way to die) along with paint scrapers. It is slowly coming up. I thought I'd have to retile for a second there. I really like the sky blue color.

2 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

excellent mapei Academy

Hi, i just completed EWI course today, I am very happy at how the course is presented, the course in very informative and the tutor ADRAIN JONES is VERY professional, patient, friendly and full of knowledge, The course was delivered to a Highest standard. All questions were answered with respect . Very useful information given and useful strategies were taught. The staff are all really warm and supportive especially receptionist Emma Yardley the was very helpful, provided me all info when i booked the course, both Emma Yardley and Adrain jones are CREDIT to MAPEI. the staff i met all were amazing, JUST BIG THANKS.

12 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Pittura scadente

Ho acquistato tempo fa’ un pittura per esterno, dopo neanche 2 mesi il colore si è letteralmente bruciato, non hanno assolutamente riconosciuto la garanzia.

3 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Do not use

Do not use. Terrible product. Used on small tiles and didn’t even try to dry. Had to remove scrape off and use a powder based adhesive. Scum bags

21 octobre 2024
Avis spontané

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