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Lisez les avis des autres

Noté 5 sur 5 étoiles

As someone with type 2B/2C, I love their hair care and styling products. The dry shampoos are amazing (always have the cleansing powder in my toiletries). The styling mouses and finishing sprays wor... Voir plus

Noté 1 sur 5 étoiles

I decided to try the True Soft shampoo and conditioner after using Pureology for a long time, I liked that it was also a cruelty free brand and was lured in with that. I have been experiencing hair l... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Jeg har prøvd volume sjampoen i to perioder, men flere måneder i mellom. Opplever ekstremt mye hår som faller ut, både ved børsting, vask og ellers. Har ingen allergiske reaksjoner på andre hår produk... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My favourite brand in history! I've been using maria nila since 2013 and true soft is my favourite series ever. I have naturally dry and fine hair and living in the Nordics, this is really toug... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits capillaires

Écrit par l'entreprise

Welcome to Maria Nila! Shop and view the latest haircare och styling products from the official Maria nila website.


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

101 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Tous les avis

(101)

12 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Maria Nila is TOXIC!

Maria Nila is TOXIC!! Not natural or healthy at all. After using for 5 months It started making my skin itchy , irritated, gave me a crawling sensation all over and gave me a rash. What a horror story I have been through!! This needs to be taken off the market!! If I could afford to sew this company I would!! Only after figuring out the shampoo, conditioner and mousse were the problem. I checked it out on the Yuka app my friend recommended to me to see what exactly is in these products!! Unfreaking believable it has horrible ingredients!! I'm appalled they lie and say it's vegan!! HIGHLY TOXIC 🤬

14 décembre 2023
Avis spontané
Logo de Maria Nila

Réponse de Maria Nila

We sincerely apologize for the discomfort you've experienced with our products, and we're genuinely sorry to hear about your unpleasant reaction. Our aim is to provide vegan products that are safe for our customers, and all of our products are certified by PETA, Leaping Bunny and Vegan Society.

As the well-being of our customers is our top priority, we takes this matter very seriously. We would appreciate the opportunity to investigate this matter further and provide assistance. Kindly reach out to our customer service at contact@marianila.com. They are dedicated to addressing concerns like yours and will work diligently to find a resolution.

Noté 1 sur 5 étoiles

Color refresh cocoa

Color refresh cocoa
Efter brug af color refresh cocoa, fik jeg LILLA HÅR?? jeg skrev til kundeservice, og fik bare svaret “det er nok fordi du har rødt hår, og eftersom rød og blå giver lilla er det derfor, da der er blåt farvepigment i” men jeg har helt blond hår?? Syntes det er virkelig ringe service at det heller ikke er at læse tydeligt på produktet. Så nu går jeg rundt med grøn/blåt hår!! Tak for det Maria Nila

9 décembre 2023
Avis spontané
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Réponse de Maria Nila

Vi beklagar verkligen att höra om din upplevelse med vår produkt och bemötande.

Cacao lämpar sig bäst för hår i nyanser från mörkbrunt till mörkblond (nivå 2-7), vilket vi informerar om på produktens sida. Färgen innehåller blå pigment (undertoner), och dessa kan framträda när den bruna färgen börjar tvättas ur ett ljust hår.

Då detta är en semipermanent färg, kommer den gradvis att tvättas ur.
För att kunna ge dig bästa möjliga råd och hjälpa dig vidare, skulle det vara till stor hjälp att veta hur många gånger du har tvättat håret sedan du använde Color Refresh, samt vilka produkter du har använt. Dessutom skulle före- och efterbilder vara mycket användbara för att få en tydligare bild av situationen.

Vi tar detta på största allvar och uppskattar verkligen att du återkommer med detta till vår kundtjänst för vidare assistans – contact@marianila.com

Noté 1 sur 5 étoiles

Avoid these products!

Tried their vegan hairspray and my hair got very sticky. Took three shampooings to see a beginning to get back my soft hair. Hoping my hair will be as before soon.
Paid outrageous 39 euro for this crap spray.
DO NOT USE THESE PRODUCTS!

27 novembre 2023
Avis spontané
Logo de Maria Nila

Réponse de Maria Nila

I'm sorry to hear about your experience with our hairspray, and I truly understand your frustration. Your feedback is valuable to us, and we apologize for any inconvenience you've encountered. I assure you that all of our products will be washed out since they are formulated to be mild.

For a more personalized and immediate resolution, I recommend reaching out to our customer service team directly. They are equipped to assist you further and address any concerns you may have. You can contact them through- contact@marianila.com

Noté 2 sur 5 étoiles

Meer haarverlies

Ik heb de repair shampoo gekocht om eens te testen. Desondanks dat mijn haar wel zacht aanvoelt heb ik toch meer haarverlies tijdens het wassen en kammen dan voordien. Jammer.

21 novembre 2023
Avis spontané
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Réponse de Maria Nila

Hi Zoe, we are so sorry to hear about your experience. We would love to know more about you situation since it sounds very serious due to the hair loss. Is there any ingredients that you know you're sensitive to? Have you changed any other routine lately? Please feel free to reach out to us directly at contact@marianila.com so ensure that we can help you best way possible. We wish you a wonderful rest of your day.

Noté 5 sur 5 étoiles

Fantastic Products!

Fantastic products! I’ve been using the cleansing powder religiously in between washes and can honestly say this has made ditch the marking leading brand of dry shampoo which caused me to get a dry scalp. The cleansing powder has mad such a difference to my hair care routine. It rubs in easily which is so important when you have dark hair! And has left my hair feeling and looking fresh for days. The shampoo and conditioner smell great and leave my hair feeling silky and smooth. I’ve also been using the heat protection spray which is lightweight and a great addition to my hair care!

25 octobre 2023
Avis spontané
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Réponse de Maria Nila

We are thrilled to hear that you've found your favorite products and a routine that you love! Cleansing powder is truly a life saver, isn't it! :)
Love to hear that you've found products both for cleaning your hair but also protect it. Feel free to reach out to us on IG @marianilastockholm if you even what advice on products or have any questions.

Noté 4 sur 5 étoiles

Bin zufrieden mit den Produkten und der…

Bin zufrieden mit den Produkten und der Auswahl 🌈
Alles etwas hochpreisiger, aber z.B. günstiger als Friseurbedarf und auch von guter Qualität bisher!

25 octobre 2023
Avis spontané
Logo de Maria Nila

Réponse de Maria Nila

Thank you so much for your feedback Isabell! We're so glad that you've found your forever products.

Noté 1 sur 5 étoiles

I'm heart broken

I'm heart broken. After having a 72 keratin treatment and fresh colour my hair stylist recommended using maria nila shampoo and conditioner to extend the results of my keratin treatment. My hair was in good condition before and a lot just wanted to get rid of a slight frizz hence the keratin treatment.

After the first usage of this product i already noticed my hair stuck in between my fingers in clumps when washing my hair which freaked me out but thought okay. I've been stressed lately it's must be just that. Because my hair still felt soft.

After the second and third wash this fair loss and breakage in clumps continued to happen as well very bad breakage when brushing. I contacted my hair stylist who advised to stop using this brand and return in with a compaint to salon services where I bought it from.

My hair snapped off in clumps about 3-4 cm from the roots as well as lost of breakage at all different lenghts.

I've alwas had very well looked after hair, rarely coloured or used curling or straightener iron. I'm so angry and disappointed. I just wanted to grown my hair strong and long and now it's completely ruined! Completely lost trust.

I really wanted this product to work because i loved the smell and look of it.

8 octobre 2023
Avis spontané
Logo de Maria Nila

Réponse de Maria Nila

Hi Bridget, we are truly sorry, confused and worried to hear about your situation. We haven't experienced any similar reaction when using Maria Nila to a keratin treated hair. Our products are free from sulphates and parabens and is very gentle to the hair which is also most likely why your hair dresser recommended it. We take your situation very seriously and would love if you can contact us directly at contact@marianila.com and specify your experience with pictures and batch number just to ensure that we have all information needed in order to investigate and help and support you.

Noté 5 sur 5 étoiles

Game changer

I’ve been using Maria Nila for a year now and it’s changed my life!

The Head and Heal shampoo has stopped my itching scalp. Since using it I’ve found I have naturally wavy hair so I bought the curl range and a few other bits. The pearl sliver is insane and I no longer suffer with yellow in my hair.

Best I’ve ever used 👌

10 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

Dusty Pink gør blondt hår grønt

Farvede mit pandehår med Dusty Pink, som skulle kunne vaskes ud efter 4-10 vaske. Farven var enormt svag og ville ikke rigtig sætte sig i mit hår. Da jeg efterfølgende ville vaske den ud, med en del hårvask, har den dog efterladt mit blonde hår med et meget grønt skær, som jeg nu ikke kan få væk. Vil advare mod at bruge deres produkt.

23 juillet 2023
Avis spontané
Logo de Maria Nila

Réponse de Maria Nila

Hej och tack för att du hör av dig. Dusty Pink har likt många av våra andra kalla produkter blåa underpigment vilket kan leda till att håret skiftar grönt när den primära färgen (rosa) tvättas bort. Det har med största sannolikhet med att göra att du har varma pigment i ditt hår, så när det blåa pigmentet möter de varma/gula tonerna så slår det i grönt. Detta är dessvärre inget som skiljer sig från andra varumärkte, utan det är så här färg fungerar. I och med att det är semi-permanent så kommer färgen succesivt försvinna, likt den rosa tonen gjorde. Mitt råd är därför att se till att du fortsätter schamponera, gärna med ett starkare schampo med högt ph-värde, men om du använder ett starkt schampo så se till att du har en bra inpackning du kan lägga i efter. Ju mer slitet hår du har, ju längre vill pigmenten sitta kvar, så säkerställ att ditt hår håller sig i bra skick så kommer färgen gå bort. Du får gärna maila in bilder till oss och berätta lite mer om din situation till contact@marianila.com så hjälper vi dig vidare.

Noté 1 sur 5 étoiles

AVOID MARIA NILA ‘CACAO INTENSE’

I recently purchased the intense cacao colour which has done nothing to my hair. It’s just made it a tad dark on the ends 😂 I’ll go back to using bog standard box dye for a fiver in comparison to £50 LOL. Save your coin. The product isn’t giving bad b****. It’s giving dip dye b**** No thank you. NEXT.

15 juillet 2023
Avis spontané
Logo de Maria Nila

Réponse de Maria Nila

Hi there. Our semi permanent Colour Refresh are developed to work on treated hair (bleached/coloured). In order to understand your situation we would love to receive some before and after images. Please send these to contact@marianila.com so that we can help you and give you the best customer support possible.

Noté 1 sur 5 étoiles

Waaaay over priced not worth it

Waaaay over priced!
There are lots of other very high quality vegan hair care that’s way less the cost that works just as good if not better. Shame it’s so expensive and the cost keeps going up as I did enjoy this product just crazy how much they think they can charge for it.

27 juin 2023
Avis spontané
Logo de Maria Nila

Réponse de Maria Nila

Hi there, and thank you for your input. Our main goal is to create vegan hair care with high quality. If you have more inputs or anything you would like to highlight to make us even better, please send us an email at contact@marianila.com. Your inputs will always be very valuable for us.

Noté 5 sur 5 étoiles

Muy buena calidad..

Muy buena calidad..
Han llegado en 48 horas...muy contenta..
Gracias ..
Volveré a comprar..

6 juin 2023
Avis spontané
Logo de Maria Nila

Réponse de Maria Nila

Hi and thank you so much for your positive feedback. We are so happy that you love the products as much as we do. Let us know if you even need help with finding the right products for your needs. You can always reach us at contact@marianila.com

Noté 1 sur 5 étoiles

The product is total crap

The product is total crap. I purchased the intense cacao. It darkened my highlighted hair, but it didn't condition it as the website states. Also, I expected it to darken my natural hair a little bit, but it did absolutely nothing. The website is vague about the results on natural hair. I wrote to the company and got this as a response:
Thanks for reaching out to us!! 😊 Our Colour Refresh works best on color treated hair, as mentioned on the site. So, unfortunately, it will not do much to the untreated hair. Regarding returning the product, it is stated on our site that we only accept returns that are unopened and unused.

10 mai 2023
Avis spontané
Logo de Maria Nila

Réponse de Maria Nila

Hi Angie, thank you for your feedback. It is true as we've replied to you by email that Colour Refresh is developed to work on treated hair (bleached/coloured) since it's only a semi-permanent colour. If your natuarl hair is very similar to the Colour Refresh and untreated, the risk is that you will not see a mayor result. All though, I am concerned that you didn't feel that your hair was conditioned after the use. We would love to know more about your situtation like what other hair care products you've used by this time. Please reach out to us again at americas@marianila.com so that we can help you the best way possible.

Noté 1 sur 5 étoiles

PLEASE DO NOT USE THESE PRODUCTS

PLEASE avoid using the repair shampoo & conditioner! MY HAIR IS BROKEN EVERYWHERE!!!
I never experienced damage like this in over 30 years of dying my hair. Absolutely the worst hair product I’ve purchased.
I small salon in rural Illinois is pushing this on clients. Beware!!
I tried speaking with the owner about it, but his narcissistic personality prevailed. He’s not going to stop selling it. He must get it really cheap.
Throw it in the garbage if you have it in your house. I have to cut my hair. My heart is broken. I have beautiful shoulder length blonde hair.
I spent a fortune trying to fix it, but the only thing I can do is cut it. I am now working with a salon in Chicago.
Hot mess and to think I paid for it.
Unbelievable

8 février 2023
Avis spontané
Logo de Maria Nila

Réponse de Maria Nila

Hi MaryAnn, thank you for giving your feedback. We are so sorry to hear about your experience. We take your alligations very seriously and would love for you to send us an email to americas@marianila.com and let us know which product you've used and your full experience when using it.

Noté 1 sur 5 étoiles

My hair is falling out

My hair is falling out. Every time i shower i have hair all over my body and if i try to wring out the water from my hair before conditioner, i get big chunks of hair in my hand. Im litterally shedding like a dog.

15 avril 2023
Avis spontané
Logo de Maria Nila

Réponse de Maria Nila

Hi Ingrid, thank you for giving your feedback. We are so sorry to hear about your experience. We take your alligations very seriously and would love for you to send us an email to americas@marianila.com and let us know which product you've used and your full experience when using it.

Noté 1 sur 5 étoiles

I started using the dry shampoo and the…

I started using the dry shampoo and the styling spray- I loved both so I decided to get the Luminous Color shampoo… My hair has been falling out in the handfuls. Like many others said, my hair looks heat damaged and not healthy. I also have a flaky scalp and weird residue. Super disappointed, I had high expectations for this product:: not to mention it’s expensive.

5 janvier 2023
Avis spontané
Logo de Maria Nila

Réponse de Maria Nila

Hi and thank you for letting us know about your experience. We take this very seriously and would like to know more abuot your case like batch number on the product (you'll find this under the bottle) and from where you bought the product. Please send us an email at amercias@marianila.com with this information so that we can help you further.

Noté 1 sur 5 étoiles

Like the other have said

Like the other have said, hair is broken snapped and looks burnt! I have really fine hair anyway and thought this product would be good for it as it was mostly natural. I was so wrong…..I am devastated as I have now been left with snapped hair, the top section has snapped off really bad and I am left with a short section that looks so bad. Definitely avoid!!!! Wish I would of done my research first

8 mars 2023
Avis spontané
Logo de Maria Nila

Réponse de Maria Nila

Hi there, thank you for letting us know about your situation. We take this very seriously, could you please therefore send us an email to contact@marianila.com and let us know which product you’ve used. Please attached images of your hair during this period as well so make sure we get all the information needed to understand your case.

Noté 1 sur 5 étoiles

Allergisk reaktion!

Allergisk reaktion!
Jeg har brugt den lyserøde Volume shampoo og balsam fra Maria Nila, og egentlig var begge dele gode nok til mit hår. Men jeg begyndte at klø helt vildt over hele kroppen og fik udslæt. Det var en meget generende og intens kløe. Faktisk så meget at jeg måtte til lægen med det. Jeg har aldrig haft allergi for noget før.

12 février 2023
Avis spontané
Logo de Maria Nila

Réponse de Maria Nila

Hej och tack för att du hörde av dig angående din situation. Detta tar vi på största möjliga allvar och hade gärna sett att du mailar in nästa gång du upplever något liknande så att vi kan hjälpa dig att undersöka detta omgående. Vi har gärna tagit in batchnummer (som finns under flaskan) för att kolla med våra kemister om dom kan se om något avviker. Det vi vet är att många är känsliga mot parfym utan att kanske tänka på det eller veta om det. Har du testat dig om du är allergisk mot något som kan finnas i våra produkter? Du hittar ingredienser till samtliga produkter på vår hemsida. Maila gärna oss på contact@marianila.com så kan vi hjälpa dig vidare.

Noté 1 sur 5 étoiles

Fik en allergisk reaktion

Fik en allergisk reaktion, efter 3 gang, jeg brugte Champo&balsam den lyserøde serie. måtte tage en anti aspramin pille for at få det godt igen. Jeg er mig bekendt ikke allergisk over for noget, på nær dette produkt.

22 janvier 2023
Avis spontané
Logo de Maria Nila

Réponse de Maria Nila

Hej och tack för att du hörde av dig angående din situation. Detta tar vi på största möjliga allvar och hade gärna sett att du mailar in nästa gång du upplever något liknande så att vi kan hjälpa dig att undersöka detta omgående. Vi har gärna tagit in batchnummer (som finns under flaskan) för att kolla med våra kemister om dom kan se om något avviker. Det vi vet är att många är känsliga mot parfym utan att kanske tänka på det eller veta om det. Har du testat dig om du är allergisk mot något som kan finnas i våra produkter? Du hittar ingredienser till samtliga produkter på vår hemsida. Maila gärna oss på contact@marianila.com så kan vi hjälpa dig vidare.

Noté 1 sur 5 étoiles

Poor results for what I paid

If I had not spent so much money for the luminous color and conditioner set, I would have thrown it away after the first use, instead I gave it away to someone with a warning. It left a heavy unwanted residue in my hair that seemed to make it water repellent and difficult to wash out when I cleaned my hair again.

19 décembre 2022
Avis spontané
Logo de Maria Nila

Réponse de Maria Nila

Hi, thank you for letting us know about your situation. We would love to know what products you've used before trying Luminous Colour. We know that hair can react similar to what you describe when the hair and scalp are not used to sulphate and paraben free products. It usually takes a few times for the hair and scalp to adjust if it's not used to new ingredients. How did you friend experience the products? If you even need our service, please feel free to reach out to americas@marianila.com

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