Mark Swinford Photography Avis 

112
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We have just been to our viewing and were absolutely blown away! Our shoot with Charlotte was such fun, some of the creative shots are just fabulous. Hair and makeup was stunning the other Charlott... Voir plus

Noté 5 sur 5 étoiles

Staff really lovely, make you feel really relaxed and confident (the Prosecco helps!). Charlotte the photographer was really enthusiastic and showed you the best angles. Nicki the make up artist and h... Voir plus

Noté 5 sur 5 étoiles

We had a great time with photographer Charlotte who made our baby very at ease and enjoy the whole experience. We had a nice range of backdrops to suit our style and different poses. We viewed the pho... Voir plus

Noté 4 sur 5 étoiles

Customer service is amazing, very calm and encouraging ladies who also listen to understand your insecurities or needs. Steff’s work on my make up and hair turned out so great that even my partner was... Voir plus

À propos de l'entreprise

  1. Photographe

Informations provenant de diverses sources externes

For most people, families are the most important part of their lives. From the glow of your baby’s first smile to the pride of your grand parents’ golden wedding anniversary and all special occasions in between, we capture those unique moments for ever through stunning photography by our award-winning photography team. It’s easy to let those precious moments slip by without realising it so, whatever the occasion, call us now on 0113 436 1010, so you can treasure those moving memories in years to come.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

112 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(112)

79 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A real eye opening experience 😁

Our family iris session with Mark Swinford Photography was incredible! The experience itself was quick and easy, but the results were beyond what we imagined. Each iris was so unique and full of color, and seeing them displayed together as a family piece brought us to tears. It’s more than just a photo, it’s a piece of art that captures who we are. We now have it hanging in our home, and it’s the first thing guests notice. Truly unforgettable!

2 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Great afternoon

The whole experience from start to finish was fantastic stephanie did a fantastic job of hair and makeup and Charlotte was brilliant even though she had me put my knickers on back to front but it worked had so much fun and massive boost to my confidence

30 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Cake smash

Absolutely fantastic experience, highly recommend to anyone thinking of booking a photography session. Sophie was amazing with my little one really captured his little personality & nothing was too much trouble.
Sandy who i met when I was shown my preview of the photos was so friendly and again nothing was too much trouble. Sandy was able to arrange that i could have some preview photos sent to my email on a low resolution so I was able to show family. Photos are absolutely amazing I can not wait to get them. THANK YOU SO MUCH! 5*

5 août 2025
Avis spontané
Noté 5 sur 5 étoiles

An experience to remember

From start to finish, my experience was nothing short of exceptional. I was nervous going into this boudoir shoot—it was something completely out of my comfort zone—but Charlotte made the entire process feel safe, empowering, and even fun.

Before the shoot, we had a phone call where she walked me through every part of the session. She took the time to understand my comfort level, style preferences, and what I wanted to get out of the experience. She was warm, patient, and incredibly reassuring. That call alone eased a lot of my nerves and made it clear that she genuinely cared about creating a positive and personal experience for her clients.

On the day of the shoot, I was still extremely nervous as this is so far out of my comfort zone. Charlotte's professionalism and calming presence immediately stood out. She created a relaxed, judgment-free environment, guiding me through everything with gentle direction and encouragement. I never once felt rushed or uncomfortable—just supported and seen.

This shoot was about stepping into confidence and self-celebration. Charlotte helped make that possible, and I can’t recommend her enough.

If you’re considering a boudoir shoot and want someone who will truly make you feel comfortable in your own skin, Charlotte is the one to go to.

29 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

The girls made you feel relaxed and…

The girls made you feel relaxed and talked you though everything. The make up lady was great and chatty and the photographer Charlotte who I had was absolutely brilliant she made me feel so at easy and shes funny to and new just what poses to do. Overall it was a fabulous experience so if your thinking if doing something like this then I would very much recommend doing it as you feel fabulous and more confident when you leave.

21 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

This was my first experience and the…

This was my first experience and the staff made it really enjoyable, they really put you at ease, it was a fantastic experience, the viewing was incredible the photos were awesome can not wait to recieve my pics. Will definitely use this company again in the future. Thanks to the photographer for making my pics look fab.

12 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Empowering after chemo

I won a photo shoot, which u entered as I was coming to the end of my chemotherapy treatment. I have never been so nervous on the day as I do not have a model figure and really didn’t feel like me at the time. The make up artist and photographer (both female) put me so much at ease, they even styled my wig (absolutely hated the wig as it didn’t feel like me but they managed to make me like it for the day). Once the shoot started I felt my nerves wash away and found it to be very empowering, I even had some shots taken with my bald head out there loud and proud. I would absolutely recommend this to anyone, I have some amazing photos to look back on, and it was a fantastic experience from start to finish.

3 août 2024
Avis spontané
Noté 5 sur 5 étoiles

The ladies are like therapists that make you laugh! Absolutely AMAZING experience!

The entire experience has given me back so much of myself.
All the staff were compassionate, empathetic and genuinely lovely ladies. I was made to feel comfortable so much faster than I thought I would.

After a horrible year so far personally, this boudoir experience has helped me see myself as a woman again and given me a desperately needed confidence boost. I can't express my gratitude to Steph and Charlotte enough for making that day so fantastic.

If you are unsure about doing it; it is completely private, women only and if you get Charlotte, she was amazing and brought out genuine smiles from me. And the photos where beautiful. Please give it a try. I found it so deeply empowering and the worst thing that can happen is that you don't like it. And thats ok. I didnt much like the "50 shades" bit, but I tried it and some of those were my favourite ones! You dont have to buy anything and the free print is a decent size.

I will be back with some lady friends who I bought vouchers for, as I want them to feel this good about themselves aswell!

Thank you so much!

16 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Very relaxing environment

Wow!!!! Thoroughly enjoyed the experience..thank you for supporting me throughout my boudoir shoot felt totally at ease with you all especially Charlotte...thanks for pushing me to be the best version of me 💜

13 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

I wanted to feel more confident within…

I wanted to feel more confident within myself. I was extremely nervous but the team made me feel really special and after the first few photos I felt amazing.
The results were stunning and I couldn't believe how sexy I looked.

29 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

I won a Facebook competition for the…

I won a Facebook competition for the boudoir shoot, I never thought I would be chosen. The moment I arrived I was greeted with a huge smile and felt very welcomed. My photographer made me feel at ease straight away. Such a pleasure to have experienced something I never thought I would do. It certainly gave me a huge confidence boost. Thank you

25 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Newborn shoot

Sophie was amazing with my 7week old and very friendly and easy to talk to the pictures and perfect. Sarah made me feel very welcome when viewing photos and she was very helpful and explained everything. Cant wait for my photos. Thankyou

18 juillet 2025
Avis spontané
Noté 2 sur 5 étoiles

Disappointing experience

We had a family portrait done back in June and paid £325 for 4 photos - only digital copies and that was with some special offer at the time. When we agreed to the 4 pictures we were told they would be touched up - there was dead leaves on the ground where we had the photos taken, we were told they would be removed. Extra balls at the side of one picture - we were told they'd be taken out. Our son was really playing up on the day - the photographer was fantastic - but we were told that they could merge two pictures together so that we at least had one picture of us all happy as a family. We were sent the raw pics that day.. and told that once they had touched them up (which took about 8 weeks maybe more) they'd send us the finished product. We waited a long time.. finally they sent them over. They were exactly the same! Not a single touch up, they didn't even get rid of the dead leaves. So I feel like we were really misled. I've only just downloaded the photos now 3 months later as i'm just not interested in doing anything with them. If I could go back we would have got the photos taken elsewhere. The staff have all been great but it's a big case of way over promise and then under deliver.

6 avril 2024
Avis spontané
Logo de Mark Swinford Photography

Réponse de Mark Swinford Photography

Thank you for your feedback. We're sorry to hear that the final images didn't meet our expectations. It's disappointing to know the edits you were promised weren't delivered — that’s not the standard we aim for. We're glad to hear that you found the photographer and team great to work with, but we understand how frustrating the overall experience must have been. We appreciate you sharing this, and we will review where we went wrong to ensure it doesn’t happen again.

— The Mark Swinford Photography Team

Noté 5 sur 5 étoiles

Fantastic photoshoot at Mark Swinford…

Fantastic photoshoot at Mark Swinford Photography!
This was my second photoshoot and it was another excellent experience. Jo was very helpful and professional. She booked me in and gave great advice at the viewing of my pictures. The photographer Charlotte was brilliant! She put me at my ease, very talented and gets the best out of people. I'm delighted with my photos. I'm a vocalist/entertainer and need to have great pictures for publicity. Mark Swinford Photography never disappoints. Well done and many thanks!

6 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Disappointing experience

Disappointing experience.
Recently had a baby photo shoot and was keen to get a ‘hammock’ photo to replicate the one i got 7 years ago for my son. The photos were poor and this was even echoed by the lead photographer who had written on my notes ‘the hammock’ photos could be better. No offer to retake but an expectation to buy a different image which we ultimately didnt want!
Poor experience, quality and service!!

27 juillet 2023
Avis spontané
Logo de Mark Swinford Photography

Réponse de Mark Swinford Photography

Hi Lisa, I have spoken to the studio and understand we have already booked you a new shoot to get the image you wanted. So sorry we didn't get the shot first time but I am sure Charlotte will do her best for you.

Noté 2 sur 5 étoiles

Terrible bump to baby shoot

I had a bump to baby shoot booked that I got for Christmas.
It took months to actually book the shoot as they don't release dates very far in advance.

I wasn't aware that these shoots essentially try and pressure you to buy more photos once you have your 2 hard copies that come included and I found the whole experience really stressful.

I had explicitly told the photographer that I wanted a specific, plain type of photo with no bells and whistles although she insisted I try every pose under the sun in the studio. I just wanted a simple bump photo. The bump photos came out really dark which was a bit disappointing.

The baby photo was really stressful. I took his blanket and said I don't want any of these OTT baby shoots, just a very natural, no props photo with him and his blanket. Again, we were there for ages trying all her ideas. My baby was 3 days old so I was hoping to be in and out.

The viewing appointment was the worst aspect of this experience. The woman was kind but she went hard to try and get us to buy stuff to the point it was so uncomfortable. After seeing the prices, me and my partner insisted we would stick to our guns and just get the photos included in the package. My partner stayed out of the appointment with our baby and the lady could not fathom this and insisted he came in and see the photos and said it's unusual that he doesn't want to see them. The reason was we didn't want to be forced into buying them. I explained at the beginning that I'm on maternity leave and cannot afford in excess of 200 pound for photos. She would not accept this and kept telling me about deals and trying to pluck at my heart strings. I found this level of hard selling so unbelievably uncomfortable and ended up buying 4 photos.

At the end, she made me do a trust pilot review of the studio in her presence whilst she sat there and then passed me the card machine. When I was distracted by paying she then asked me to continue writing my review. I have since deleted that review so that I could write an honest, unsupervised review.

When the digital images finally came, they were terrible. It was so upsetting. I had to send them back 3 times until they were acceptable as they had baby vomit, urine nappy lines and the photographers body in his eyes. It made me just hate the final photos as the whole thing was so stressful and disheartening.

I get really negative comments from my nearest and dearest about the final pictures and how unprofessional they look which is such a shame. I have got better photos of him on my iphone.

I certainly wouldn't recommend this place for baby photos but maybe they are better at other types of photos.

9 mai 2022
Avis spontané
Logo de Mark Swinford Photography

Réponse de Mark Swinford Photography

Thank you for sharing your experience, and we're genuinely sorry to hear how stressful and disappointing it was for you. It's clear that things didn’t go as you’d hoped — from the style of the photos, to the editing, and the sales process — and we completely understand your frustration.

This is not the kind of experience we want for any of our clients, and although some time has passed, your feedback has been taken on board and shared with the team. We're always working to improve, and comments like yours help us do better.

— The Mark Swinford Photography Team

Noté 5 sur 5 étoiles

Boudoir photo shoot

Boudoir photo shoot. I really recommend this company and all the staff. Once I had an appointment, I received a some emails to explain a few things and closer to the day I got a call from Charlotte, who would take the pictures, for a chat, some outfit ideas and any questions I may have had. On the day I was greeted by Charlotte and shown the way to get my hair & make up done. Fatima was super friendly and bubbly, so I felt much more at ease. The make up & hair was beautifully done, matching me very well. After that I was shown the studio sets and Charlotte had a look at my outfits and props. After a little chat i got changed and time just flew by. I couldn't believe how relaxed and how much fun it was. Charlotte really knows how to deal with nerves and how to make you feel good. Once I was dressed in my normal clothes again, we made an appointment to view the pictures. When I went back to see them I just couldn't believe my eyes. Absolutely stunning pictures, shown in a film on a big wall screen. I'll never forget that moment! I'm so glad I did this and I'd like to thank everyone involved xx

9 août 2022
Avis spontané
Noté 5 sur 5 étoiles

I won a competition for a Boudoir…

I won a competition for a Boudoir experience & boy did they deliver! I was skeptical at first but they made me welcome from the moment i rang the doorbell! I had the pleasure of Charlotte doing my hair & make up & she was so friendly and calmed my nerves and make me look great! I then had Charlotte doing the shoot! So professional and knows her stuff! I managed to get a preview a few hours later & wow the raw photos were amazing! Certainly an experience I will not forget! Can not thank Charlotte enough for making me feel confident & sexy!

1 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Fantastic family shoot!

Charlotte was absolutely fantastic for our photo shoot and really knew how to keep our little boy focused, entertained and smiling. Poses created some really lovely shots. Viewing with Sarah was great aswell, good opinions helped us pick the best photos and a good discussion around what we wanted from the final package meant we have some great memories to take away.

31 juillet 2022
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus