I paid $2,600 for a website that was…
I paid $2,600 for a website that was clearly scoped and agreed to be completed in 3–4 months. It has now been over a year, and the project is still unfinished and far from what was promised.
Critical, agreed-upon features were never delivered:
Chatbot integration — not done
Dedicated service pages — not done (commercial and residential services were supposed to be on separate pages)
Communication was consistently poor. My comments and required changes were ignored for weeks at a time, with no meaningful feedback, no accountability, and no progress.
The situation was made worse by the project manager, who was my main point of contact. He was aggressive and unprofessional, and when his mistakes were pointed out, he became defensive and resentful instead of fixing them. This created constant friction and stalled the project even further.
After a year of delays, excuses, and missed commitments, I’m left with an incomplete website and a total waste of time and money. This company failed to meet deadlines, failed to deliver basic functionality, and failed at professional client management.
I strongly advise against working with this developer.
6 février 2025
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