The marvellous escape team organised the most perfect trip for myself and my wife we had the most wonderful experience in Austria and Switzerland great train travel brilliant hotel accommodation ev... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I wanted to spend a week in Venice, travelling by train rather than flying. They organised everything: Train times and tickets, overnight hotel accommodation there and back water taxis and a lovely ho... Voir plus
L'entreprise a répondu
Laurie was most helpful in drawing up a programme to meet our wishes. Laurie used her personal knowledge to guide us through the process and made positive suggestions to improve the trip. At this time... Voir plus
Hayley organised the perfect trip for us to explore Italy by train. Venice, Florence and Rome. The hotels were wonderful in great locations to explore the cities. Travel by train was easy, reliable a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Voyagiste
- aussi dans
- Agence de voyages
Écrit par l'entreprise
We specialise in crafting unforgettable rail holidays tailored to your every requirement. As holders of our own ATOL licence and proud members of Protected Trust Services (PTS), we provide robust financial protection through our secure trust account—offering complete peace of mind as you embark on your dream rail holiday. With over 200 trusted suppliers at our disposal, we ensure that every element of your journey is meticulously planned and flawlessly executed. At Marvellous Escapes, we pride ourselves on delivering expert, independent, and personalised service. Our team of dedicated travel designers is committed to providing unbiased advice tailored to your specific preferences and needs. Whether you're dreaming of exploring the majestic Swiss Alps or indulging in the romance of an Italy rail tour, we're here to turn your vision into reality.
Coordonnées de contact
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, Royaume-Uni
- 020 3764 2445
- hello@marvellousescapes.co.uk
- marvellousescapes.com
5,0
Excellent
735 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fabulous trip to Sweden and Norway
Just back from a fabulous holiday in Sweden and Norway organised by Marvellous Escapes. They matched my dream holiday and budget and the whole thing ran like a dream, except when our flight from Stockholm to Oslo was cancelled (should have taken the replacement bus after all!!). Marvellous Escapes were on the end of the phone and Whatapps to reassure us that we were booked on the next flight, so our Norway in a Nutshell tour was not impacted. A wonderful and scenic appetiser for future holidays. Excellent service thank you Marvellous Escapes!
11 août 2026
Avis spontané
Réponse de Marvellous Escapes
Thank you for your lovely review. We are delighted that your trip to Sweden and Norway matched both your dream holiday and budget. It is wonderful to hear that our team could reassure you after the cancelled flight and ensure your Norway in a Nutshell tour was not affected. We hope this scenic adventure is the first of many more memorable holidays with us!
Best Wishes,
The Marvellous Escapes Team
Excellent service from Christian
Excellent service from Christian. Helped us plan our entire trip.
18 août 2026
Réponse de Marvellous Escapes
Thank you for your wonderful review, Irene. We're delighted to hear that Christian provided excellent service and helped you plan your entire trip. We will be sure to share your kind words with him.
We hope you have an amazing holiday and look forward to helping you plan your next adventure.
Best Wishes,
The Marvellous Escapes Team
Just back from a trip from Basel to…
Just back from a trip from Basel to Venice and we can't thank Laurie enough. Everything was organised so well, from hotels being brilliantly located to the excellent seats booked for the best view - thank you Laurie and Marvellous Escapes for an awesome trip !
18 août 2026
Avis spontané
Réponse de Marvellous Escapes
Thank you for your wonderful review, Paul. We're delighted to hear Laurie organised such an amazing journey from Basel to Venice, with brilliantly located hotels and excellent seats to enjoy the best views.
We hope to help you plan another memorable adventure soon.
Best Wishes,
The Marvellous Escapes Team
Réponse de Marvellous Escapes
Thank you for your wonderful review, Liz. We're delighted to hear that Laurie went above and beyond to arrange such a special anniversary break for you.
We hope you have a fantastic time celebrating and look forward to helping you plan another memorable escape.
Best Wishes,
The Marvellous Escapes Team
Attention to detail and excellent…
Attention to detail and excellent research
Graham Ellis BEM
18 août 2026
Réponse de Marvellous Escapes
Thank you for your wonderful review, Graham. We are delighted that our attention to detail and thorough research made such a positive impression.
We look forward to helping you plan your next adventure.
Best Wishes,
The Marvellous Escapes Team
Booking experience was very good
Booking experience was very good
A few days to find my dream last minute trip
detailed holiday plan and talk through the schedule was exciting and reassuring
Amazing result very friendly
The name reflects everything
Waiting for the tickets.
14 août 2026
Réponse de Marvellous Escapes
Thank you for your wonderful review. We are delighted that our friendly team helped you find your dream last minute trip and made the detailed plans feel exciting and reassuring.
We hope you have an amazing holiday and look forward to helping with your future adventures.
Best Wishes,
The Marvellous Escapes Team
Charming staff.Very knowledge able.
14 août 2026
Réponse de Marvellous Escapes
Thank you for your lovely review. We are delighted that you found our team charming and knowledgeable. Your kind words mean a great deal to us.
We look forward to helping you plan another adventure.
Best Wishes,
The Marvellous Escapes Team
Great help
Great help, lovely to speak with Hayley who was very helpful.We booked a holiday as a result of the personalised approach.
14 août 2026
Réponse de Marvellous Escapes
Thank you for your wonderful review. We are delighted that Hayley provided such friendly and helpful service, and that her personalised approach helped you find and book the right holiday.
We hope you have a fantastic trip and look forward to helping with your future adventures.
Best Wishes,
The Marvellous Escapes Team
London to venice by train.
So far so good, Laurie has been my organiser and she has been excellent, I gave her my locations and a budget to work with, and she has organised everything from hotels, train journeys, island trips , etc etc
I can’t wait till my holiday next year.
12 août 2026
Réponse de Marvellous Escapes
Thank you for your lovely review. We are delighted that Laurie has created such an exciting London to Venice itinerary within your budget, including hotels, train journeys and island trips. We hope you have a truly wonderful holiday next year.
Best Wishes,
The Marvellous Escapes Team
Very helpful from the beginning
Christian was very helpful right from the start. Listened to what we wanted and quickly put together a perfect itinerary. The WhatsApp link is a great addition to the support.
4 août 2026
Réponse de Marvellous Escapes
Thank you for your lovely review. We are delighted that Christian listened carefully to what you wanted and created the perfect itinerary so quickly. It is also wonderful to hear that you found the WhatsApp support helpful.
Best Wishes,
The Marvellous Escapes Team
Easy to book
Easy to book, very flexible to amend hotel or number of nights. Quick to respond
7 août 2026
Réponse de Marvellous Escapes
Thank you for your lovely review. We are delighted that you found the booking process easy and that our team could quickly help with changes to your hotel and number of nights. We hope you have a wonderful trip.
Best Wishes,
The Marvellous Escapes Team
So far the booking experience has been…
So far the booking experience has been fantastic. Christian has been a pleasure to work with and has made the whole experience really exciting
31 juillet 2026
Réponse de Marvellous Escapes
Thank you for your lovely review. We are delighted that Christian has made the booking process so enjoyable and helped build excitement for your trip. We hope you have a fantastic time.
Best Wishes,
The Marvellous Escapes Team
Our Swiss Rail Tour
We had already decided on the places we wanted to visit throughout Switzerland, including travelling on the Glacier Express, GoldenPass, Junfraujoch & Gornegrat railways. We contacted Marvellous Escapes and spoke with Hayley for advice, a workable itinerary and an indication of price.
There were no high-pressure sales tactics at all, Hayley had listened to everything we wanted and put together a fantastic itinerary that included all of our ideas while staying within our budget.
Before we travelled, we received a comprehensive folder containing all our travel documents - flights, train journeys, day trips, panoramic train reservations, cogwheel railways, funiculars & cable cars. Hayley also advised us on how to get the maximum value from our Swiss Travel Pass and pre-booked most of the excursions. Having everything clearly laid out in printed form meant we could simply follow the instructions each day without having to work anything out ourselves.
We have just returned from our incredible 17-night Swiss adventure, staying in six different locations, all seamlessly connected by train with activities planned every day.
Everything ran perfectly - you could say it was as reliable as Swiss clockwork!
We wouldn't hesitate to recommend Marvellous Escapes to anyone. In fact, Hayley is already helping us plan our next adventure!
8 juillet 2026
Avis spontané
Réponse de Marvellous Escapes
Thank you for sharing your wonderful experience. We are delighted that Hayley brought your ideas together into a seamless 17 night Swiss rail adventure, all within budget. It is lovely to hear that the detailed travel folder and advice on your Swiss Travel Pass made every journey and excursion so easy to enjoy. We look forward to helping with your next adventure.
Best Wishes,
The Marvellous Escapes Team
Great service throughout
Great service throughout
The service was exceptional and catered exactly to my requirements. Laurie was knowledgeable, polite and professional and managed to deliver everything I wanted to within my budget. I couldn’t have planned such an amazing holiday without her.
I would definitely recommend Marvellous Escapes to everyone.
25 juillet 2026
Réponse de Marvellous Escapes
Thank you for your wonderful review and recommendation. We are delighted that Laurie used her knowledge and expertise to create an amazing holiday that met all your requirements and stayed within budget. We hope you have a fantastic time.
Best Wishes,
The Marvellous Escapes Team
Exceptional Standards of Service
I rarely write reviews but wrote one at booking stage as it had been a seamless experience and I hoped the trip itself would be as good. We are now back and I can say with certainty our expectations were exceeded! The organisation and in trip support were exceptional! We needed to move 2 of our transfer times during the trip. I contacted Marvelous Escapes on the WhatsApp channel provided, had a response within 2mins and within 5mins everything was rearranged. Nothing is too much trouble and everything is organised with professionalism and feels very personal. They are 100% vested in making sure their customers get what they are expecting and more. Laurie organised our trip for us, gave us so many recommendations and really went above and beyond. Paul answered our queries on the WhatsApp during our trip so definitely a big shout out to both of them personally. We will most certainly be using their services again in the future.
24 juillet 2026
Avis spontané
Réponse de Marvellous Escapes
Thank you so much for taking the time to leave another wonderful review. We're delighted to hear that not only did your holiday live up to your expectations, but that it exceeded them. It's especially pleasing to know our WhatsApp support gave you complete peace of mind when your plans changed during the trip.
We'll be sure to pass your kind words on to Laurie and Paul. Thank you for trusting us with your holiday, and we look forward to creating your next adventure.
Best Wishes,
The Marvellous Escapes Team
Good experience
This is our first time using a travel agent and the first time we have gone to the continent by train rather than flying. We hoped Marvellous Escapes would sort it all out - and they have! Olivia was very helpful and nothing appeared to be too much trouble in making any adjustments we requested to a proposed itinerary. It is helpful though to have a fairly clear idea of what you want as once started the process runs quickly in order to secure your desired bookings. Hopefully the holiday will run as smoothly as the booking process.
30 juillet 2026
Réponse de Marvellous Escapes
Thank you for your lovely review. We're delighted that Olivia made the booking process so easy and was able to tailor your itinerary to suit your plans. It's wonderful to hear your first experience of booking with a tour operator and travelling by rail has been such a positive one.
We hope you have a fantastic holiday and look forward to hearing all about your adventure when you return.
Best Wishes,
The Marvellous Escapes Team
Réponse de Marvellous Escapes
Thank you for your review. We're delighted to hear you had such a positive experience with Laurie. We'll be sure to pass on your kind words to her.
We look forward to helping you plan your next adventure.
Best Wishes,
The Marvellous Escapes Team
Booking experience
Laurie was knowledgeable and professional with the whole process from initial enquiry to version 3 of the trip which we have booked.
28 juillet 2026
Réponse de Marvellous Escapes
Thank you for your wonderful review. We're delighted to hear Laurie’s knowledge and professionalism made the booking process so enjoyable, and that together you created the perfect itinerary.
We hope you have a fantastic holiday and look forward to helping you with your next adventure.
Best Wishes,
The Marvellous Escapes Team
Switzerland Discovery
Switzerland Discovery
After making an initial enquiry, Christian called to discuss our trip. He created a busy, personalised itinerary from our requirements and his suggestions and recommendations. We received step by step instructions to help the trip go as smoothly as possible.
We received physical document as well as digital for travel, hotels and tours. Christian called a few days before travel and was able to answer a couple of queries we had.
20 mai 2026
Réponse de Marvellous Escapes
Thank you for your wonderful review. We're delighted to hear that Christian created a personalised Swiss itinerary that was just right for you, and that his recommendations, detailed travel documents and pre-departure support helped everything run smoothly.
We hope you made some fantastic memories in Switzerland and look forward to helping you plan your next adventure.
Best Wishes,
The Marvellous Escapes Team
Wonderful rail trip to Denmark and Norway
Laurie planned the perfect rail trip for us from London to Bergen via Hamburg, Copenhagen, Gothenburg, Oslo and Flam. Every hotel was lovely, close to the station and town centre and offered the most amazing breakfast buffets. The timings and connections all worked well and the Norway in a Nutshell was perfect climax to the trip. Certainly the holiday of a lifetime.
23 juillet 2026
Avis spontané
Réponse de Marvellous Escapes
Thank you for your wonderful review. We're delighted to hear Laurie planned the perfect rail journey and that every part of your adventure, from the hotels and seamless connections to the spectacular Norway in a Nutshell route, exceeded your expectations.
Thank you for choosing Marvellous Escapes. We look forward to helping you plan your next rail adventure.
Best Wishes,
The Marvellous Escapes Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.