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Our brand is built on the idea that true style is timeless. Inspired by classic “old money” aesthetics and understated luxury, we create pieces that reflect confidence, refinement, and quiet attention to detail. Rather than chasing fast trends, we focus on garments that hold their value over time—both in quality and in design. Each piece is carefully developed to embody a sense of effortless elegance. Clean silhouettes, balanced proportions, and a neutral, sophisticated color palette define our collections. We believe that clothing should speak without trying too hard—subtle, but unmistakably premium. This philosophy allows our products to move seamlessly between casual and formal settings, offering versatility without compromising identity. Quality is at the core of everything we do. From fabric selection to construction, we prioritize durability, comfort, and a premium feel. Our goal is to deliver garments that not only look refined but also stand the test of time, becoming staples in any wardrobe. More than just clothing, our brand represents a mindset—one rooted in discipline, ambition, and quiet confidence. It’s for individuals who value presence over noise, and substance over excess. We are committed to building a brand that reflects these values through consistency, authenticity, and a relentless focus on detail.
Norvège
3,2
4 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Veldig små i størrelse. Bruker egentlig M kjøpte L, måtte bytte inn til xl. Men rask god service, så ble jakken byttet. Men det går fort noen uker fra bestilling til man får jakken. Men som sagt god service! Servicen får 5 stjerner
Ich möchte die Weste retounieren, bekomme aber seit Tagen keine Rückmeldung ob das genehmigt ist und wohin ich sie senden soll. 😡 Mal abgesehen davon, dass ich in der falschen Sprache angesprochen werde ...
Réponse de Marzello
Hello, we’re sorry to hear about your experience.
However, we have not received a single message from you via email or social media regarding a return request. We always accept returns as long as the item is in good condition and sent back within 14 days of receiving it. We have successfully processed multiple returns before without issues.
Regarding the language, we are not a German company and unfortunately do not speak perfect German. We do our best to communicate using translation tools to help all customers as clearly as possible.
Please contact us directly by email so we can help resolve this for you.
Ordered it in the beginning of March, it was sent in the beginning of May.
Of course my payment was taken right away.
No communication about when it was going to be sent, I had to contact them and asking about my item.
Réponse de Marzello
Hi,
Thank you for your feedback — we truly appreciate you taking the time to share your experience.
We’re very sorry that you felt there was a lack of communication. During the production period, we sent out multiple email updates (4 in total) regarding the status of the orders, and the product page clearly stated that this was a pre-order with an extended delivery time.
As soon as your order was shipped, we also provided tracking information immediately so you could follow the delivery.
That said, we fully understand that the waiting time was longer than expected, and we sincerely apologize for the frustration this may have caused.
This was our first drop, and while that doesn’t excuse the experience, we are learning and actively improving our communication and processes moving forward.
Thank you again for your feedback — it helps us get better.
Kind regards,Marzello
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