Mason Plumbing & Heating Ltd Avis 

104
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Pre arrival they checked they’d have the right parts on board and kept me advised on convenient arrival time. Joe had the job done in no time and was respectful and explained what had happened and wh... Voir plus

Noté 5 sur 5 étoiles

Second to none. We have used Peter’s company for many, many years, Indeed we were some of his first customers when he started the business. Carried out many jobs for us, large and small inc... Voir plus

Noté 5 sur 5 étoiles

Joe performed the annual service for our boiler. He found a problem with the heat exchanger that was rippled. Joe helped me with the call to Worcester explaining the problem to their engineer. We sche... Voir plus

Noté 5 sur 5 étoiles

My shower pump had stopped working, which was diagnosed on 18-09-25 and replaced on 19-09-25 .The bath panel was removed while the pump was being seen to and it was replaced more expertly than it had... Voir plus

À propos de l'entreprise

  1. Fournisseur de chauffage
  2. Plombier

Écrit par l'entreprise

With years of experience in the industry Mason Plumbing and Heating are your local plumbing and heating specialist covering Aylesbury and the surrounding towns and villages. We have a large number of customers including some of the most well known letting agents in the Aylesbury area. We pride ourselves on complete customer satisfaction from the moment you first make contact with us. Staff training plays a vital roll in ensuring we offer a fast, friendly and efficient service to all our customers which is why our customers use our services time and time again. Call today for a free quote.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

104 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(104)

31 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mason Plumbing & Heating - 5 stars!

Mason Plumbing & Heating installed my boiler 5 years ago and have serviced it every year since. The staff and engineers are always helpful, polite, efficient and arrive on-time. Happy customer!

28 janvier 2025
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you for your lovely review. I'm glad you've been happy with your new boiler.

Noté 5 sur 5 étoiles

Isolation valve replacement.

Joe (who has only just joined Masons Plumbing) did an excellent job fixing the leak from the isolation valve on one of our toilets. He was thorough, on time and left everything spotless! Recommended!

4 décembre 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you Chris,

Noté 5 sur 5 étoiles

Reliable service

Peter did an amazing job installing my new boiler. Friendly and efficient service. My family have used him several times and we wouldn't go anywhere else.

19 novembre 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thanks Irene, I'm glad you were happy with your new boiler.

Noté 5 sur 5 étoiles

Excellent service

I have an annual service agreement with Mason.
Contacted by them in good time to organise annual service and strip down.
Arrived on schedule and work completed with no fuss or mess.
Can recommend.

21 octobre 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you, I'm glad you were happy with your recent boiler service.

Noté 5 sur 5 étoiles

Martin arrived on time to service old…

Martin arrived on time to service old boiler. He showed us a split in square flue (no longer available) tested boiler and advised replacing.After agreeing quote work was scheduled very quickly. All the work was completed to a high standard and the pipe work very neat. Repair to the outside wall after changing to round flue neat and matching.
Will be using Masons again

17 juin 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you Mrs Spragg, I'm glad you're happy with your new boiler. See you next year for the annual service.

Noté 5 sur 5 étoiles

Arrived on time

Arrived on time, excellent work ethic and tidy work.
Annual boiler service completed, 5 stars from me.

4 juin 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you Jan, I'm glad you were pleased with your annual boiler service. See you again next year.

Noté 5 sur 5 étoiles

Answered call immediately

Answered call immediately, sent someone out next day even though it wasn’t an emergency. Really pleasant and helpful, completed job, tidied up. Good price.

23 mai 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you Samantha, I'm glad you were happy with the service we provided.

Noté 5 sur 5 étoiles

100% recommend them.

Mason Plumbing and Heating have recently replaced my boiler and i am very impressed. I would 100% recommend them.

12 avril 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you Linda, I'm glad you're pleased with your new boiler.

Noté 5 sur 5 étoiles

Excellent customer care & service

Brilliant work moving my boiler & fitting new radiators. Delighted with efficient work, great advice throughout process and perfect installation. Easy friendly service, super tidy, highly recommend!

29 avril 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you Fiona, I'm glad you're pleased with your new radiators and the new location of your boiler.

Noté 5 sur 5 étoiles

Very happy to have found Mason's

I am delighted to have found Mason Plumbing and Heating. Haydn fully understood my requirements from the initial phone call and Martin did a great job.
The work was scheduled very quickly and Martin arrived right on time, with a phone call to confirm 20 minutes before arrival.
Martin's work was very clean and tidy, dust sheets down and all cleaned up afterwards.
Martin gave advice on some future work that I asked about and we will definitely come back to Mason's as a happy repeat customer.

18 avril 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you Steve, We're glad you found us too and shall look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Replacing of old pipe work

I asked for some old pipe work to be removed and replaced. Martin from Masons arrived on time and went above and beyond to complete the job which was more involved than thought. Pipe work was lovely and neat as well as being left neat and tidy after the job. Will definitely be using you again 👍

8 avril 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you for this review, We're glad you were happy with the recent work carried out.

Noté 5 sur 5 étoiles

Excellent service and very friendly

Excellent service and very friendly. Explained everything in great detail and ensured we understood what needed to be done and why. Left everything very tidy and ensured everything was tidy.

2 avril 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you for this review Georgia, I'm glad you were pleased with the service and advice received by our engineer.

Noté 5 sur 5 étoiles

Boiler Service.

The boiler service was carried out on time as suggested, quickly clean and efficiently.
Advice was suggested and discussed at face level, meaning not being told this is what you have to do or change. The service was carried out in a busy house with two small kids and the engineer attending made the kids feel like he was not a stranger

12 mars 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you for this lovely review Robert, I'm glad you were happy with both the service and the advice given by our engineer. And most importantly that the kids approved too.

Noté 5 sur 5 étoiles

Fully recommended

Martin has looked after my boiler for several years now. He always explains what he has done and why it was necessary, and points out work that may be necessary in the future. He is always pleasant, on time and I am very happy with his work.

27 mars 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you Rita, It's always a pleasure doing work for yourself.

Noté 5 sur 5 étoiles

Highly Recommended

This is the second time I have used the company.
On both occasions they have been friendly, reliable and professional.
The job was carried out with minimum disruption.

11 mars 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you for this review, I'm glad you have been happy with the service received.

Noté 5 sur 5 étoiles

Excellent response to our Boiler…

Excellent response to our Boiler breakdown. Very informative with our options to repair or replace with clear pro's and cons. The new boiler was fitted without fuss in a very short order, can’t fault the service. Thanks Martin

18 mars 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you for this review Steven, I'm glad you're pleased with your new boiler.

Noté 5 sur 5 étoiles

Excellent service

Mason Plumbing installed our boiler 5 years ago and have continued to service it annually. They have a very professional approach and I've always been impressed with their service.

23 février 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you, we've also always been more than happy maintaining the new boiler we installed 5 years ago, and hope to do so for many years to come.

Noté 5 sur 5 étoiles

Peter Mason had done previous good work…

Peter Mason had done previous good work for us.
This time Martin serviced two gas boilers for us, a modern Worcester Bosch condensing type and our 35 year old Myson Orion.
He was considerate, tidy, conscientious, professional and politely vocal in respect to what he’d done, needed doing next service and offered balanced advice in respect to our old boiler. Because an internal screw was already rounded off he couldn’t perform a full strip down service but cleaned where necessary and tested which was the sensible strategy.
I would happily use Mason’s again.

22 février 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you Paul, I'm glad you have been happy with the service received.

Noté 5 sur 5 étoiles

Very prompt and effective.

Very prompt to visit and very effective service. Special thanks to Martin who, once again, took the time & trouble to resolve my 91 year old Mother's central heating problem.

25 janvier 2024
Avis spontané
Logo de Mason Plumbing & Heating Ltd

Réponse de Mason Plumbing & Heating Ltd

Thank you Philip, I'm glad you were pleased with the service received by Martin.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus