Masterenergy Avis 113

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Highly recommend!! Big thank you and shout out to Craig for all his help and support so far in setting everything up for my business. Very professional shopped around for me to get the best deal a... Voir plus

Noté 5 sur 5 étoiles

Ive just renewed my business energy contract with Dan and he's made sure ive got a great deal, saving me money. He's also just sorting a switch over on another property. Totally trustworthy company to... Voir plus

Noté 5 sur 5 étoiles

Recently took over a business whose gas and electricity bills were being paid by a sister company that was being liquidated - as you can imagine, there was SO much to think about and try to understand... Voir plus

Noté 5 sur 5 étoiles

Craig is an absolute gem! Not only did he highlight we wasn’t in contract, he also got us a brilliant deal more than halving the bill. He then helped with our gas and got the installation done quicker... Voir plus


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

113 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Craig was brilliant 😁

Craig was brilliant, as a new first business owner I didnt know where to start in finding the right energy supplier but with one call Craig made this very simple for me and got me a great deal with no hassle. Thanks Craig and Master Energy 😁

27 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank You Dan

Dan called and made the process very easy.
We moved into a property and made getting gas and electric easy,
Dan is very friendly and efficient.

Thank You Dan, definitely recommend you to others!!

26 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Friendly and efficient

Dan Johnston called and made the process very easy settingbuo a provider as a new business owner... prices fixed for 3 years... friendly and efficient

18 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Pushy, deaf and now gready

It started that I looked for energy suppliers due to taking a business (Pub) over. Date been given by the Pub company was the mid Feb 25. So they rung me up and told me this and that and then I got the docu sign and there have been 1 or 2 things sounding a bit different but working at the same time I signed as the guy on the phone sounded ok. As soon as I checked what market tracked meant I rang back and wanted to cancel as this was not said in the phone conversation we hat. Not possible they said. Signed and no cooling off period. Unlucky me, the Pub company been dragging the signing out due to missing reports and the contract was signed on the 8th of April starting on the 11th of April. To long for them to wait taking the gas and electric over, So now I am apparently in breach of contract and they want the amount of just over 10k from me as compensation. They wanted to sign me up with Ruby Energy (owner in prison for Fraud). So who ever you want to use as a broker if you hear Master Energy Services UK just put the phone down!

10 février 2025
Avis spontané
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Réponse de Masterenergy

We have investigated these comments and reply as follows:
(i) A new start up pub company will not be offered a contract by many energy suppliers for credit
reasons.
(ii) There is no cooling off period for commercial energy contracts or for that matter any contracts
that businesses enter into.
(iii) Ownership of Ruby Energy has changed. We refer to its 4.5* Trust Pilot reviews.
(iv) The energy contracts that we arranged for you were competitive and good value.
(v) We disagree that you were not made aware of variable price nature of the contracts. Our
records confirm we told you this.
(vi) In any event each of the contracts that you signed clearly state: gas “initial prices” and
electricity “market tracker”. Each contract states that the prices to be paid may stay the
same, rise or fall during the contract period.

Noté 5 sur 5 étoiles

Craig was amazing help a pleasure to…

Craig was amazing help a pleasure to deal with! Made the over whelming task of switching energy providers a dream even offering the best deals on the market! Can’t thank him enough! Great work Craig, your 19 years of expertise is a credit to you!

14 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

More than happy with the service provided. Unlike other companies, they weren’t too pushy but were very approachable and helpful. Lewis was patient and thoroughly pleasant st all times. Highly recommended.

11 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic customer Service

Fantastic customer Service, i was dealt with by a young man named Lewis, very patient, understanding and got me the best deal for my Business needs. Would definitely recommend

5 starts all round

9 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend!

Very satisfied with the service I received! I would highly recommend Masterenergy to anyone if you are looking for a professional and friendly service. I will definitely use them again.

9 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Lewis was great and very helpful and…

Lewis was great and very helpful and made sure everything was running smoothly and that we was ok with his work after it was done

Highly recommend these guys for anyone looking for help

10 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Overall excellent service

Overall excellent service, Lewis got in touch with me once I set up my business. Kept me informed at every step, whilst also explaining how to get the best value for money. 10/10 will be using again

30 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Best !

Very professional and fast to get me best deals after i agreed got all relevant paperwork done and signed
A was fully satisfied with there response 👍
I will recommend everyone to then 100%
Kaz

23 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Great experience. Easy to speak to and helped me save some money on energy. Couldn't ask for more.
Thanks

10 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service, would happily use again. Lewis was very knowledgeable and helpful and assisted us with everything we needed. Came recommended to me by a friend and I would happily recommend to everyone else

2 juin 2025
Avis spontané

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