Products as described however No confirmation on delivery. Order took nearly a week to arrive. I had to email for update on order which I did then get a quick response and update. Next time I would... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
MasterFinish offered the best choice of wood dyes for the job with the brand/colour I was looking for together with a choice of sizes - 100ml, 500ml & 1L. Order was shipped same day and delivered next... Voir plus
Can’t recommend enough. Price was extremely fair. He was able to sheet, plaster and paint all to a great standard which saved other trades. Went above and beyond to get the job done and finish to a gr... Voir plus
Products are very good, unfortunately the app is extremely slow and frustrating
L'entreprise a répondu
À propos de l'entreprise
- Atelier de réparation de meubles
- aussi dans
- Atelier de réparation automobile
- Magasin d'outillage
- Magasin de peinture
Écrit par l'entreprise
At Master Finish, we have researched and put together a full catalogue of items required for the Surface Repair and Spraying Market. We are a one stop shop not only for professional customers, supplying some of the leading nationwide surface repair/magic man companies and construction companies directly, plus offering advice and products to the DIY sector. We ship across the UK and Europe, supplying products from our trusted partners including Hawk Labs - Morrells - PRO XL - Konig - Mohawk - Mirka - Lechler Paints - ROAR Polishing
Coordonnées de contact
Unit 19 Europa Court, Dee View Boulevard, CH1 4NP, Chester, Royaume-Uni
- 01244 375029
- sales@masterfinish.co.uk
- masterfinish.co.uk
4,2
Bien
80 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Products are very good
Products are very good, unfortunately the app is extremely slow and frustrating
8 septembre 2026
Réponse de MasterFinish
Hi Colin
Thanks for the message. We are presently having a new website being built and will be launching it in the next couple of weeks.
Please send us feedback on the new site as we are constantly trying to improve what we offer our valued customers
Regards
Sales Team at Master Finish
Réponse de MasterFinish
Hi Steve
Thanks for the review. If you require anything please do not hesitate in contacting us
Regards
Sales Team at Master Finish
Good price and delivered several days…
Good price and delivered several days before stated timescale
28 août 2026
Réponse de MasterFinish
Hi Brian
Thanks for the review. If you require anything please do not hesitate in contacting us
Regards
Sales Team at Master Finish
Promised delivery within 2/3 days
Promised delivery within 2/3 days
10 days later half the order arrived
Still waiting for the rest of the order 😡
19 août 2026
Réponse de MasterFinish
Hi Alex
Apologies for the problems that you have had with the order.
The delay in getting the product to you is not acceptable and we have done a review as to why this has happened.
We try extremely hard to make sure the products we supply are to the highest standard, good value and delivered to our customers on time. We have failed in this instance on the delivery
Regards
Sales Team at Master Finish
Can’t recommend enough
Can’t recommend enough. Price was extremely fair. He was able to sheet, plaster and paint all to a great standard which saved other trades. Went above and beyond to get the job done and finish to a great standard. Will use again.
18 août 2026
Avis spontané
Stares I've been refunded yet i have…
Stares I've been refunded yet i have still not received it and its been over a week since I got email saying ive been refunded
29 juillet 2026
Réponse de MasterFinish
Good afternoon,
I am sorry to hear you have not received your refund. Please get in touch with us on sales@masterfinish.co.uk for us to rectify this for you.
Kind Regards
Master Finish Sales Team
Excellent service
Excellent service, kept me updated with my order and always helpful with any queries.
22 juillet 2026
Réponse de MasterFinish
Hi Steven
Thanks for the review. If you require anything please do not hesitate in contacting us
Regards
Sales Team at Master Finish
Great and fast service better to used…
Great and fast service better to used this website then using eBay
22 juillet 2026
Réponse de MasterFinish
Hi Roy
Thanks for the review. If you require anything please do not hesitate in contacting us
Regards
Sales Team at Master Finish
Réponse de MasterFinish
Hi Geoff
Thanks for the review. If you require anything please do not hesitate in contacting us
Regards
Sales Team at Master Finish
Réponse de MasterFinish
Hi Ben
Thanks for the review. If you require anything please do not hesitate in contacting us
Regards
Sales Team at Master Finish
Best deal on Mohawk brass…
Best deal I could find on Mohawk brass lacquer. When I called and spoke with them they were very helpful and my subsequent online order and delivery process all went very smoothly.
10 novembre 2025
product and customer service
not only are the products of exceptional quality what IV been most impressed with is the excellent customer service and advice and the quickness to respond..will be using this company a lot going forward.
13 octobre 2025
Come on guys, sort it out! This is embarrassing!
1. Wordpress security randomly logged me out and stopped me from ordering or logging in.
2. Nia from APS replied to my email advising of this straight away the next day (GOOD)
3. When I tried to purchase no option to set a delivery address on the website.
4. When I called the office number at 4.34 pm message read "Our offices are now closed, we are open from Monday to Friday 8am to 5pm, please leave a message after the tone"
5. Offices were not answering and no tone, so no option to leave message, no option to buy online and set delivery address.
6. I called Nia's supplied mobile number and left two messages, no reply.
7. In the end I went onto my PC, logged in, set my temporary delivery address to my account and managed to make a purchase.
A lot of the 'action' buttons are greyed out too.
Currently the website is almost impossible to use, no idea if this was a botched update.
I have made multiple purchases from APS via ebay and amazon with no issues but their purchasing experience has been amongst the worst I have found.
The prices are good, the range is good and the customer service seems helpful, polite and responsive, which is why I spent extra time fighting to complete my purchase.
Guys, come on! Take 5 minutes to try and mystery shop your own company and see the massive fatal floors in your current set up. Feel free to contact me so I can explain your errors so hopefully you can resolve these issues.
To everyone else, remember this could be a glitch, in the mean time, I suggest phoning your order through, maybe before 4.34pm and hopefully someone will answer.
21 octobre 2025
Avis spontané
Great customer service rapid delivery…
Great customer service rapid delivery thankyou
13 octobre 2025
Good quality
5 septembre 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.