I would definitely recommend this company!! Their customer service is on point! They always follow up making sure you received your product as well as answer any questions you may have. I have purcha... Voir plus
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Lisez les avis des autres
I want to give 5 stars because they work quickly and efficiently. There were some issues with the website, but Maylips resolved them promptly. They are always available and responsive. Very pleasant t... Voir plus
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I’m very happy with my experience with MayLips . Their customer service was outstanding—kind, attentive, and quick to respond to any questions I had and my shipment was shipped in 3 working days, It’... Voir plus
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I have been ordering from May-Lips for years! Excellent customer care with their clients. I only order from them because of their personalized attention and care for their customers. I thank their sta... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Maylips, founded in 2014, is catering to more than 2000 clients. We specialize in supplying a wide array of brand-name dermal fillers, professional cosmetics, skincare, and orthopedic solutions for the aesthetic and medical community. We offer a price-beat guarantee, ensuring you receive the best price on the market. Our selection is designed to optimize your practice, featuring high-quality dermal fillers, threads, and much more–all at unbeatable prices.
Coordonnées de contact
4,5
Excellent
191 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Customer service was amazing
Customer service was amazing. Von was the agent I spoke to. He explained in detail what was needed and how the process worked. Always polite and courteous.
12 avril 2024
Réponse de Maylips
Thank you so much for your kind words!
We're delighted to learn about your experience and the clarity with which Von guided you through the process.
Providing detailed explanations and maintaining politeness and courtesy are top priorities for us, so it's fantastic to know that we hit the mark for you.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Excellent!!!
The success of a company depends on its human resources (its employees). The most thing I like about this company is their dedication and commitment to doing their job well, and that shows in the excellent treatment I receive as a customer. They always look for ways to help you, which is very valuable.
19 avril 2024
Réponse de Maylips
Thank you for your feedback! We greatly appreciate your recognition of our team's dedication and commitment to providing excellent service.
We are delighted that our efforts have contributed positively to your experience as a customer.
We remain committed to providing exceptional service and look forward to continuing to assist you in any way we can.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Réponse de Maylips
Thank you! We're happy you liked our service.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Above and beyond service from Von,to…
Above and beyond service from Von,to have my item delivered.
Always polite and courteous.
Thank you Von!
15 avril 2024
Réponse de Maylips
We're thrilled to hear that Von went above and beyond to ensure your item was delivered promptly. Thanks for recognizing his excellent service. We'll make sure to pass on your thanks to him.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Outstanding service!!!
8 avril 2024
Réponse de Maylips
Thank you! We're happy you liked our service.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Very good service and quality.
27 mars 2024
Réponse de Maylips
Thank you! We're happy you liked our service and products.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Customer service was very good
Customer service was very good, fast shipping , will def use them again.
27 mars 2024
Réponse de Maylips
Thank you! We're glad you had a great experience with our customer service and fast shipping.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Réponse de Maylips
We're thrilled to know that you had a great experience with us! Thanks for recognizing our fast shipping, excellent customer service, and competitive prices. Your satisfaction is our priority!
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
It was difficult to order online
It was difficult to order online. I was charged twice for a single item which is still not resolved.
21 mars 2024
Réponse de Maylips
We're sorry for the trouble with your online order and the double charge. We're looking into it and will update you soon.
We apologize once again for any inconvenience this may have caused. If you need further assistance, please feel free to reach out to us directly. Thank you for choosing MAYLIPS.
You sent me an email that was supposed…
You sent me an email that was supposed to have a tracking number. I responded by email that there was no tracking number and asked for it to be sent. I received no reply from you. I called today and was told that it would be delivered today and it was. You need to attach the tracking number and answer emails better
19 mars 2024
Réponse de Maylips
Thank you for taking the time to share your feedback with us. We're sorry for any inconvenience caused by the delay in providing the tracking number and not responding to your email promptly.
We understand how important it is to keep our customers informed and we're actively working on improving our customer service based on your input.
I'm happy to confirm that your order has been successfully delivered. To prevent similar issues in the future, we're refining our processes to ensure timely updates for all our customers.
We apologize once again for any inconvenience this may have caused. If you need further assistance, please feel free to reach out to us directly. Thank you for choosing MAYLIPS.
Impressed about the way they packed the…
Impressed about the way they packed the product to be refrigerated. Very nice! Thank you!
16 mars 2024
Réponse de Maylips
Thank you for your kind words! We're glad you liked how we packed your refrigerated product. Your satisfaction is our priority!
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
I had a great experience communicating…
I had a great experience communicating with staff members, making sure my product was delivered in the right place. The product arrived as I wanted and I am happy about it
7 mars 2024
Réponse de Maylips
We are glad to hear you had a great experience with our staff! Getting your product to you just as you wanted it is what we aim for. Your satisfaction is important to us.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Very reliable company
Very reliable company, fast shipping of the products. Highly recommend.
4 mars 2024
Réponse de Maylips
Thank you for your positive feedback! We're glad you're happy with our service.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
good costumer and products
23 février 2024
Réponse de Maylips
Thank you for your positive feedback! We're glad you're happy with our products and service.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Réponse de Maylips
Thank you for your positive review! We're glad you're happy with our service.
Should you require any assistance in the future, please feel free to contact us anytime. Thank you for choosing Maylips!
Great customer service
Great customer service, they kept me informed every step of the way. Ivy is awesome, she quickly responded to any question I had.
15 janvier 2024
Réponse de Maylips
We appreciate your positive feedback on our customer service. Keeping our customers informed and addressing inquiries promptly is our commitment. We're glad Ivy could assist you effectively. If you have further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Maylips!
One star....only because I finally got my order
The only reason I'm giving them 1 star is because I actually FINALLY got the products that I ordered after contacting them many times over several weeks. They had issues processing my payment and then cancelled my order without notifying me. They do not answer their info@ email, so don't bother trying to contact them this way. The only way I was able to finally get someone on the phone was to call the 1-800 number. I was told over 5 different calls that my "account manager" was going to call me back. She never did. The only reason I finally got her on the phone is because I insisted that I would hold for her and refused a call back. If there is another vendor that my doctor can recommend, I will surely be going with someone else.
15 janvier 2024
Réponse de Maylips
We apologize for the inconvenience you experienced with your order. We're actively working to address the issues you've raised and improve our services. Your satisfaction is our priority, and we appreciate your patience. If you have additional concerns, please feel free to reach out to us. Thank you for your understanding.
The worst customer service ever!!!
I have repeatedly requested tracking information. They have promised repeatedly that they would send it to me. This morning I got on the phone and got tracking information I live in Georgia it was delivered to California. Furthermore, they told me that it was being shipped from the UK the shipment that they gave me originated in the Czech Republic. I can’t get anyone on the phone that is not sitting in a crowded call center somewhere in Asia, I have a hearing aid that is Bluetooth, it is a bone anchored hearing aid, so it’s Bluetooth that goes directly into my skull; it’s inescapable! I cannot hear in those crowded rooms and I have asked repeatedly to be transferred. They ignore me and keep trying to help me when because of my disability, I can not understand them. The repeated lies, and the disregard for my disability is unconscionable!!
As a follow up the number that’s listed on trust pilot for this company cannot be reached per Verizon. I tried several different ways and I even asked Verizon to place the call for me. I won’t say it’s a fraud, but I will say something is definitely wrong here
The final insult is that I attempted to call their company using the number given here on trust pilot. They identify themselves as being in British Columbia. My carrier does not charge me for calls to Canada. The phone number is to Hong Kong. Fortunately, for me, the number doesn’t work anyway.
2 janvier 2024
Avis spontané
Réponse de Maylips
I'm sorry for the mix-up with your order and the trouble you've had reaching us. It's not the experience we want for you, and I appreciate you bringing it to our attention.
We're checking into the tracking issue and will make sure it doesn't happen again.
I've noted the problem with the phone number, and we're fixing it. Someone from our team will reach out to you soon to get more details and update you on the progress.
Thanks for your patience.
Réponse de Maylips
Thank you so much for the 5 stars and your awesome review!!
Very disappointed
I'm so sorry to give you bad review. Actually I have repurchase from Maylips about 3 times. But last time it was a huge mess. I purchase 30 box of filler and some other goods and it comes with around 6 packages. They seperate all the goods i even received 1 small package consists of only 1 box. This makes our company have a great loss due to tax of all of the packages. The problem is not finish there. After all the mess, there are 7 missing box . So disapointed, my company put a blame to me
12 octobre 2023
Avis spontané
Réponse de Maylips
I apologize for the inconvenience you've experienced and I understand how frustrated you are.
Our Customer Service team will reach out to you shortly to address and resolve this issue.
Kindly keep your lines open.
Thank you for your understanding.
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