McGee & Co. Avis 567

great communication and delivery and great descriptions and photo of furniture

I'll be honest: I was a little nervous ordering some furniture from McGee & Co. I'd ordered Christmas tree decor in the past and the delivery experience + product quality was great there but the items I was ordering this time around (ottoman stools) were bigger and the previous reviews of terrible experiences had me anxious! Thankful I took the plunge anyway though. My two ottoman stools came quickly and they are SUCH good quality. I love them!! Hopefully if I do order bigger pieces in the future from them, I'll have a continued positive experience.

I bought the two tier basket and it’s totally crooked- I live in Canada and have to drive an hour to pick up parcels so it’s not worth the hassle to return

The items did come quickly and where very nice quality

I love how easy it is to shop!!

My concern is the shipping charges are way too high!! The availability of items is another concern. I have been waiting for stuff to come back in stock for so long!!

More problems with each order I've placed. I have now made the decision not to order from McGee & Co again. I placed an order at the beginning of December. A month later, when some of the items had not arrived, I sent an email to the company and was told that those items were no loner available. Meanwhile, I had been charged and was not issued a refund until I demanded one.

Easy to purchase. Great financing option availability. Found what I was searching for…and more. I mean COME ON it IS McGee & Co! I’ll be back!

What made my experience great is the variety of beautiful items that I purchased to make my home look beautiful & functional from Mcgee & Co.!

I would love to be able to order furniture from Canada and light fixtures:)

Very pricey for China quality. And items were damaged during shipping.

I received the wrong item. I reached out by phone and email and didn’t receive help either time.

Order # 537187 email sent on 3/28

Everytime I have ordered from mcgee and co the communication regarding shipping has been so delayed. So delayed in fact that I would receive items months after and get shipping notifications AFTER items were delivered.

Several items delivered have also had small defects that I chose to remedy myself rather than deal with customer service and more delays. For the price of these items I would expect faster shipping and better customer service.

In fact this survey is being sent to me 6 months after my last order. My date of experience is randomly selected as my review remains the same for any and all orders from mcgee and co.

I received a marble bowl that was broken into many pieces but the customer service representative was very quick to reply. The package wasn’t marked as “fragile”and believe it or not that one simple word makes a big difference on how the package is handled by the carrier.

Great turn around time on delivery which has not been my experience with McGee & Co in the past. Items are beautiful and very well packaged. Ceramic planter and ceramic vase both delivered with no damage at all.

I love the mcgee and co people. Always friendly and helpful.
Also, I wish I had more money to buy everything Shea brings to the site. 🤣

I love everything at McGee & Co and I am never disappointed with my selections!

Great customer service. Shipping times seem to have improved so that is wonderful. Always a great selection. The recent catalog is so stunning It has a permanent place on my coffee table!

The issue w/ your shop app hasn’t been resolved so I haven’t been able to proceed with my purchase

First of all when I initially placed my order in November I was under the assumption it was then submitted to the manufacturer. However, I received a notification in February that my order was never submitted to the manufacturer when I placed my initial order in November.

Second issue I encountered was with my shipping notification. I received an email my order shipped but the link to the tracking information did not work. After reaching out to support and getting a working link I finally was able to see that it was in transit to the distributor.

Third issue I encountered was with the third party used for delivery. They only gave me two days to choose from for scheduling delivery and the first day I tried to pick would not let me schedule. I had to pick the secondary day instead which does not work for my husbands and I schedule. These were our only 2 options.

I have been extremely disappointed in the experience so far. The McGee and co brand has beautiful and unique pieces but honestly not worth the aggravation if this is how the experience is going to be any time you order.