I made an order on March 24th, but I still haven't received it, in fact the order is still "being prepared". I tried reaching out through email, but haven't got any response. I read mostly positive th... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Had great experience with the store. Amazing prices, quick support response, great after sales support and efficient shipping and they take care of all the customs. I had an issue with firmware of th... Voir plus
Perfect! Thankyou 22/02/24: Yet again Mech Keys knocks the ball out of the park with excellent service and comms Akko X Monsgeek M1W yet another excellent product from AKKO delivered by Mech... Voir plus
I had a great first time buyer experience. I had bought the RK Royal Kludge S98 on Amazon which I ended up returning because I didn't like the knob and overall feel of it. Then I found the Jamesdo... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Mechkeys, a name you can trust with all your Mechanical Keyboards and other gaming peripheral needs. We specialize in different styled Keycaps, DIY Keyboard kits, Gaming Mice, Gaming headphones, and several other gaming accessories. We bring you an excellent collection of TKL, 75%, and full-size keyboards from reputed brands including Ducky, Razor, Lofree, Varmilo, JamesDonkey, Keychron, and many more.
Coordonnées de contact
Chine
- mechkeys.com
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Great Experience
I ordered a Zaopin Z1 Pro and received it in about a week. I am very happy with the product and the experience I’ve had with it. Customer support is also helpful and responds in a timely manner during active hours. I recommend Mechkeys if you’re looking for good peripherals at a good price.
Best website for Mice and Keyboards ETC
Very good website for all of your peripheral needs. Mice, KB, Mouse Pad ETC.
Their support team is also very responsive and helpful.
Great customer service and competitive pricing
Customer service will try to resolve your inquiry in any way they can. RMA, replacements and after sale support are non-issues. Support Reps are helpful, concise and genuinely friendly.
Great first timer experience
I had a great first time buyer experience. I had bought the RK Royal Kludge S98 on Amazon which I ended up returning because I didn't like the knob and overall feel of it. Then I found the Jamesdonkey RS2 3.0 on Mechkeys and at first I hesitated because the long shipping time from China. The mkb ended up coming in only 9 days from the time I purchased it.
The board came in perfect condition and it worked beautifully. It even looks better and overall felt higher quality than the RK S98.
I am a very happy first timer customer and would purchase from them again.
Poor aftersale support
The keyboard (JamesDonkey R2Pro) I received is swamped with issues. I emailed them within an hour of receiving the item, describing the faults and video evidence.
It has been over a week, tried contacting them via chat, email etc. and I have still not heard back from them. I know the Chinese New year break is happening, but on their website they say Customer Service are still there to help...
After paying $200 for a keyboard that doesn't work... I'm not happy at all.

Réponse de MechKeys
Perfect
Perfect! Thankyou
22/02/24: Yet again Mech Keys knocks the ball out of the park with excellent service and comms
Akko X Monsgeek M1W yet another excellent product from AKKO delivered by Mech Keys fast and efficient 5 STARS well deserved
Fast service and excellent products (Akko Monsgeek M1 VIA/QMK) wow!
5 STARS recommended both store and product
Will for sure be shopping with them again soon!
great overall shop
great overall shop, support is really fast and reliable. U also get a lot of rewards when u follow them on social medias, and coupons. So pleased with everything they doing. Great work
Great Customer Service and experience
Ordered a Zaopin Z1 Pro from here (first time purchase from mechkeys) great communciation with the support team and shipping was fast to europe also considering the holiday season during december. tracking number and information mail were also sent to me.
Product arrived well packaged and I am very happy with my purchase
Reliable seller
Ordered the Hecate G3M Pro mouse, nowhere to be found elsewhere. Was a bit skeptical at first, but everything went fine. Mouse was new, sealed. Delivery took about 2 weeks, not bad!
Zaopin Z1 PRO 3395 Mouse
Ordered Zaopin Z1 PRO 3395 Mouse. Received 10 days later in London. Both a confirmation and a tracking email was given. Delivery cost was £8 ($10 USD).
Made a purchase via Mechkeys.
Made a purchase via Mechkeys.
Recently I was interested in the Zaopin Z1 Pro mouse since it was similar to the shape of the orochi v2 which was my previous mouse.
Ordered it during july 2023-07-21 and received it during 2023-08-21.
Easy with the payment and easy with the shipping.
Also regarding the customer service it was pretty much straight forward, they reply and help out when they can since I had a few questions about the device itself.
So far so good with the mouse and the only little nitpick I have is the software which gets updates but still has some bugs :-)
Really good costumer service
Really good costumer service. They answered all my answers and were amazing to talk to!
Bad communication
Bad communication, delivery Dates changed without notice

Réponse de MechKeys
Great costumer service!
Great products and an extraordinary costumer service! I placed a preorder for a product on 15th May , it took 30 to 40 days to get it shipped to me as informed when i placed my order and the delivery to Romania took only 9 days. No QC issues, everything went smooth and also , because of the long waiting time, they upgraded my initial product to a better one without any aditional charges ! :)
In conclusion, instead of placing an order on aliexpress, i would place it on mechkeys even tho it might be a small price difference.
Incredible team + support
Incredible team + support! Was having issues finding a driver for a custom numpad. They responded very quickly and sent me the drivers. Couldn't recommend any more & will definantley be buying from them in the future 5*
Great quality products and excellent…
Great quality products and excellent customer service! Would definitely purchase from them again!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







