I'm so satisfied with my new Duomed, closed toe, compression stockings. They are so comfortable, plenty of room around my toes, and easy to put on, but still giving adequate support. No problems with... Voir plus
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Staff on the phone gave excellent assistance. The sizing is difficult work out from the website. Received my pair of stockings promptly. New to pressure stickings. The cotton material is robust, sili... Voir plus
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This time I decided to purchase the closed toe option of duomed compression knee high stockings, unsure whether there would be enough space around toes. Was very happy that these stockings fit so well... Voir plus
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My new knee guard is just what my arthritic knee needs for support. The ordering process was easy & I got emails to keep me informed on the progress of my delivery.
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À propos de l'entreprise
Écrit par l'entreprise
At medi Australia, our purpose is simple yet powerful: Helping people feel better and assisting those who help others. This mission drives everything we do. As part of the global medi brand, we combine decades of German engineering excellence with clinical innovation to deliver world-leading medical and therapeutic solutions to Australians. Our comprehensive range includes medical-grade compression stockings, stylish travel socks, and advanced orthopaedic braces designed to support recovery, enhance circulation, and promote overall wellbeing. Whether you’re managing venous conditions, seeking preventive care, or looking for everyday comfort, medi products provide measurable and sustained compression benefits you can trust. Our team partners with healthcare professionals and individuals to offer education, resources, and exceptional customer support. By combining cutting-edge technology with compassionate care, we empower people to live healthier, more active lives. Driven by innovation, medi invests continuously in research and development to create new materials, patented technologies, and designs that deliver superior fit, durability, and comfort. With over 70 years of global expertise, we integrate digital tools for patient monitoring and education, ensuring our solutions remain at the forefront of medical technology. This commitment to progress and clinical excellence sets medi apart as a trusted leader in compression therapy and orthopaedic care. Trusted by thousands of Australians, medi is proud to deliver solutions that make a real difference to patient quality of life every day.
Business XCellence Awards (Health) 2024 Winner, Business Of The Year 2023
Écrit par l'entreprise
- Medical Compression Therapy, Stockings, Socks & Hoisery. Braces and Supports. Travel Socks, Shoe insoles, Activewear and more!
- medi compression celebrates over 70 years in medical compression therapy. Offering ready-to-wear and custom-made-to-measure garments and compression products for women and men, orthoses/braces, soft supports, activewear and more. We prride ourselves with the highest demands on quality, innovation and design. You can put your trust in first-class finishing, comfort in wear, and actively enhance your well-being! medi Australia is a registered NDIS provider.
- Deal direct with medi Australia
- We launched our direct-to-consumer store in 2023 and have seen amazing success and reviews to match. We love being able to serve you directly.
- Interested in custom made compression?
- Along with offering the widest ranges in ready-to-wear compression therapy products shipped from our Sydney warehouse, we offer our custom service for your needs too. If you prefer a custom fit or require special alterations get in touch. You can also order our garments in many colours and styles too. Just give us a call on 1300 04 6334 during business hours.
- A Trustpilot Special Offer is available when placing a made to measure custom garment or special colour order.
- Make sure you let our staff know that you've visited us through TrustPilot and we will give you a special discount.
Returns, Exchanges, and Refunds
We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.
To return your medi Australia Pty Ltd purchase for an exchange or refund:
Please email sales@medi.au within 7 days of receiving your order.
medi Australia Pty Ltd will respond within 48 business hours to approve the return.
Coordonnées de contact
4/13-21 Hallmark Street, 2145, Pendle Hill, Australie
- 1300 04 6334
- sales@medi.au
- mediaustralia.au
4,5
Excellent
353 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Deal direct with supplier much easier
Very happy dealing with Medi Australia,my parcel arrived on time easy to deal with.
30 septembre 2024
Réponse de medi Australia
Thanks Sandra! Excellent to know we are heading in the right direction, our store is new and we specifically wanted to deal directly with our medi customers - seeing this makes us all happy! Have a great one, team medi
Great communication and fast postage
Great communication and fast postage. Thank you
30 septembre 2024
Réponse de medi Australia
Hi Christine, thanks for the great review! Happy to hear you were well looked after and the shipping was fast. Thanks again, team medi
Good product
Fast delivery. Good quality product! These stay up well!
A bit on the expensive side compared to another brand I use! So I buy when on special.
30 septembre 2024
Réponse de medi Australia
Hi Paul. Thanks for the review. Great to know you're happy with the quality. Stay tuned for the Black Friday Sale coming up. It's our biggest sale of the year and the perfect time to shop.
Réponse de medi Australia
Hi, we are sorry to hear this product was not suitable for your needs. Each of our ankle braces/supports are for different indications and it is recommended you consult with a medical professional prior to using any of our braces/supports to ensure you have the correct device and fit for your individual medical requirement. Please get in touch with our customer service team if you need any assistance. Thanks for letting us know.
Mesurements knee sleeves.
Very fast with the delivery. Price is good.
My only problem is that the mesurements for the knee sleeves are not right for everyone, I bought 2 different sizes and it still not right, they are too tight and it's too expensive to send back, that should be free within a reasonable time.
29 septembre 2024
Réponse de medi Australia
Hi, thanks for the review. If you give our customer service team a call on 1300 04 6334 we are happy to help. Thanks again, team medi
Réponse de medi Australia
Thanks, glad to hear all went well. Have a great one! Team medi
Réponse de medi Australia
Hi and thanks for the review. Much appreciated. Team medi
The knee support was amazing wearing it…
The knee support was amazing wearing it now I love it. Well made and it helps with my knee pain with arthritis etc the only thing I can fault is I got large thighs so the top of it over laps a bit and wished it was made just that little bit bigger on the top but otherwise excellent product the best o have tried for my knee support yet thank you heaps raya
13 septembre 2024
Réponse de medi Australia
Hi Raya, thanks for the review, great to hear it's amazing and working well for your pain relief. We do have a version in our made-to-measure range that will work for your exact size requirements. You'll need to be professional measured. Get in touch if you need more info. Thanks again.
just what i wanted
11 septembre 2024
Réponse de medi Australia
Hi Robert, glad to hear. Thanks for the review. Team medi
Great Purchase
Fast shipping & item was exactly as advertised. Good quality, washed well and served a really good post op requirement. Would recommend!
17 août 2024
Réponse de medi Australia
Hi Judy, thank you so much for the great review. We are glad to hear you're happy with the product and service from medi. Much appreciated, will let the team know too! Thanks again, team medi
Réponse de medi Australia
Hi Alan, thanks for the review! much appreciated. Team medi
Unable to buy locally.
This is the only place I could find cotton compression stocking. I had bought from store out of my local area previously but they charged $40 to deliver. As we still had the receipt I knew the correct size. I ordered online and we received the order promptly. I will be buying from Medi Australia again.
5 septembre 2024
Réponse de medi Australia
Hi Diane, thanks for the review! Much appreciate it. Most of our producs include free shipping, so great to hear we could help you save too. Have a great one, from team medi
The neck support was just what I wanted…
The neck support was just what I wanted and it came very promptly.
11 septembre 2024
Réponse de medi Australia
Hi, thanks for your review, much appreciated. Team medi
Réponse de medi Australia
Hi Diana, thanks for the review! Appreciate you taking the time. Have a great day, from team medi. If there's something we could have done better, please let us know.
The product was great quality
The product was delivered quickly
Great quality. Will buy again
1 septembre 2024
Réponse de medi Australia
Hi Wayne, thanks for the great review! Much appreciated, team medi
Great product, great company
I bought the Elbow support as I wanted a skin colour and the quality was fantastic. It was an easy process, just ordered and received the item 2-3 days later. I liked the fact that I could use Apple Pay and was well informed about when the item was dispatched or when it was going to be delivered.
I should mention that I placed three orders so far.
7 septembre 2024
Réponse de medi Australia
Hi, thanks so much for the amazing review. Much appreciated. Happy to hear all went so well. The team will be happy to know. Have a great one!
Good product
Good product. Daughter used this brace for her dislocated shoulder during recovery.
26 août 2024
Réponse de medi Australia
Hi and thanks for the review, happy to hear recovery was a success. Have a great one! medi.
Products delivered quickly and exactly…
Products delivered quickly and exactly as described and as ordered
1 septembre 2024
Réponse de medi Australia
Hi, thanks for the great review. We love hearing from happy customers. We'll let our warehouse team know they're doing great, medi.
My podiatrist treats my feet and I have…
My podiatrist treats my feet and I have had a support system for years so I thought that I would try your product as I needed a new and safer foot support. It fitted straight away and I’m very happy. There were no adjustments needed. Usually I have skin abrasions but this was a perfect fit. Thankyou. Rawinia McTaggart.
31 août 2024
Réponse de medi Australia
Hi, sounds like a perfect fit. Great to hear the AFO was ideal out of the box. Thanks for the review. Team medi
Great service and delivery times
30 août 2024
Réponse de medi Australia
Hello and thanks for the great review, happy to know or team looked after you. Much appreciated. Team medi
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