I called UHC-Medicare and was transferred multiple times. (1-1/2 hours total time). Their lack of knowledge and poor customer service is stunning. I finally spoke to someone who claimed to be a super... Voir plus
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Lisez les avis des autres
I had surgery for melanoma 11/2024. Since then, I've been under surveillance. In December 2025, I had a pet scan done at Memorial Sloane Kettering. At the time, I had United Healthcare Medic... Voir plus
I used their chat feature to find out what my copay would be for surgery in hospital twice! First person told me $70.00, second person told me $-250 that would be all since it's done in hospital/in pa... Voir plus
I was having computer issues trying to download my premiums paid page. Rona B worked tirelessly to get my problem solved. It was after 9:00 PM Mountain Standard Time. She is professional, knowledge... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
UnitedHealth Group Incorporated is an American for-profit managed health care company based in Minnetonka, Minnesota.
Coordonnées de contact
Whitewater Drive 12501, 55343, Hopkins, Etats-Unis
- medicare.uhc.com
2,2
Bas
27 avis
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Terrible Customer Service
I have had this company for over 6 years and I have never been able to use the internet site to see my account for that whole time and now I just moved to Florida and I still can't log in. I also was put on hold for 30 minutes by technical support and then I was switched to a salesperson. They didn't let me know I had their insurance for 4 weeks and I found out when they sent the OTC catalog. Go somewhere else.
11 août 2022
Avis spontané
United Health Care forever!
This is the best insurance company in the nation. Just trust me, get UHC and u won't regret it!!
26 janvier 2022
Avis spontané
Kelly Allen
I had the pleasure of speaking with Kelly Allen. She was very patient, friendly, knowledgeable, and easy to understand. She wasn't stoic or like talking to a computer. More customer service agents should have her personality. SHE DESERVES A RAISE, PROMOTION, OR EXTRA DAYS OFF. All 3 would be ideal. Thanks, Diane M. Lange
14 janvier 2021
Avis spontané
I Will Be Staying , finally, a Company That Keeps Their Promises
This is company that is absolutely amazing and there is NO comparison to all of the other plans that I have been a part of throughout the years of my being on certain insurance that allows you to choose others . Well, I have been through atleast ten of them and , FINALLY, an insurance provider that actually does what they say. These two ladies went above and beyond, (sorry they wouldn't allow names, but you know who you are),what any insurance company, pharmacy, or even doctor's office has EVER done for me and this was just yesterday (so ,no, this review is absolutely current). Without these 2 ladies, I was being neglected, but they refused to let the doctor's office or pharmacy stop them from helping me. My advice, after all these years of broken promises by insurance companies, if you have that and are looking for more or even if you just need insurance ..... don't waste anymore time, United Healthcare is the way to go.
15 août 2020
Avis spontané
Love it best insurance yet
27 avril 2020
Avis spontané
UnitedHealthCare Agent Alex Positive Feedback!
Good evening to everyone that work for the UnitedHealthCare Customer Center.I do hope that all of yous will have a very wonderful Wednesday and yes always enjoy life as they call it ok smile.Also I want to tell all of yous that made a call to yous about a claim that I saw on my Claims Summary list that said that I had to pay a copay for my Dr Boxer Cancer Screening check up on 02-5-20 at 10:45AM.In ending I taked to UHC Agent Mr Alex and he told me that he would check out the above and call me back with the results and I said thanks and and disconnected my call ok smile.Last of all I must say the UHC Agent Mr Alex was so very Professional Helpful and yes yes very Caring to me and that was very good ok smile.Finally before ending I also will say that Mr Alex is such a very Role Model for all young and old agents in the Health Care Insurance Business ok smile.Now last of all MrAlex is always such a very Positive Representative for the very very wonderful UnitedHealthCare Company that he work for take care ok smile.
Sincerely,
Morris W Conway Jr
19 février 2020
Avis spontané
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