Having ongoing problems getting prescription azelaic acid (Finacea). Found Medihealth Direct online offering product at very competitive price. Questionnaire comprehensive…only bit that took any tim... Voir plus
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Lisez les avis des autres
I had a positive experience with MediHealth Direct. The online consultation was straightforward, and after my assessment was approved, my order was placed. The process was easy to follow. Thank you f... Voir plus
L'entreprise a répondu
Excellent team and excellent service. The team are always very helpful and the app is easy to use. I will definetly be using Medihealdirect from now they are quick and very professional.
L'entreprise a répondu
Really efficient and friendly online pharmacy. Easy to use website with full clinical pharmacy support and fast delivery. Thoroughly recommend Mediheath
L'entreprise a répondu
À propos de l'entreprise
- Pharmacie en ligne
- aussi dans
- Pharmacie
Écrit par l'entreprise
MediHealth Direct is a UK-only online pharmacy registered with the General Pharmaceutical Council (GPhC 9012663) and run by MediHealth Direct Ltd (company number 15745634) from Colwick, Nottingham. Our Superintendent Pharmacist is Muhammad Abdul Jalil (GPhC 2236161), and we are certified by LegitScript, which independently checks that online pharmacies meet legal and regulatory standards. Every online consultation is reviewed by a UK-registered pharmacist or prescriber before anything is supplied, and if a treatment isn't suitable for you, it won't be supplied. Orders travel in discreet, unbranded, tracked packaging, and we only deliver to UK addresses. Alongside private consultations for weight management, men's and women's health, skin and hair, sexual health and travel health, we provide NHS services: you can nominate us to dispense your NHS prescriptions and use NHS Pharmacy First for common conditions. We also offer vaccinations, blood tests and everyday pharmacy products, and returning patients can reorder through our patient portal. You can reach the pharmacy team on 0115 990 1203 (Monday to Friday, 9am to 6pm) or at hello@medihealthdirect.com, and you can raise a concern through the complaints page on our website. We invite customers to review us on Trustpilot after their order, and we reply to reviews without ever discussing anyone's health or treatment in public.
How we look after you
Écrit par l'entreprise
- UK-registered pharmacists
- Every online consultation is reviewed by a UK-registered pharmacist or prescriber before anything is supplied.
- Discreet, tracked delivery
- Orders are sent in unbranded packaging, and we only deliver to UK addresses.
- NHS services too
- Nominate us for your NHS prescriptions, or use NHS Pharmacy First for common conditions.
Coordonnées de contact
Unit 21 Armitage Business Park, Private Road No. 3, Colwick, NG4 2TB, Nottingham, Royaume-Uni
- 0115 990 1203
- hello@medihealthdirect.com
- medihealthdirect.com
4,7
Excellent
23 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de MediHealth Direct
Dear Sara, thank you for your kind review and for recommending us. We're delighted you had a great experience and really appreciate you taking the time to share it. We look forward to helping you again.
The MediHealth Direct Team
Easy online assessment and ordering process
I had a positive experience with MediHealth Direct. The online consultation was straightforward, and after my assessment was approved, my order was placed. The process was easy to follow.
Thank you for your service!
11 octobre 2026
Réponse de MediHealth Direct
Dear Noemy, thank you for your lovely review. We're so pleased the online consultation and ordering process were straightforward and easy to follow, as that's exactly what we aim for. We really appreciate you taking the time to share your experience and look forward to helping you again.
The MediHealth Direct Team
Excellent service and kept informed…
Excellent service and kept informed every step of the way
13 octobre 2026
Réponse de MediHealth Direct
Dear Julie, thank you for your lovely review. Keeping you informed at every stage is exactly what we aim for, and we're delighted it made a difference. We really appreciate you taking the time to share your experience and look forward to helping you again.
The MediHealth Direct Team
Azelaic Acid (Finacea)
Having ongoing problems getting prescription azelaic acid (Finacea). Found Medihealth Direct online offering product at very competitive price.
Questionnaire comprehensive…only bit that took any time was fulfilling ID aspect…not difficult, but I’m a bit rubbish with getting photo. Reviewed quickly by pharmacist and dispatched the same day and arrived the next day.
Excellent service. First time using an online pharmacy…will be using again and would happily recommend.
12 octobre 2026
Réponse de MediHealth Direct
Thank you for such a detailed and kind review, and for choosing us for your first online pharmacy experience. We're so pleased the questionnaire was straightforward and that your order was reviewed, dispatched and with you so quickly. We know the ID step can take a moment, but it's an important part of prescribing safely as a GPhC-registered pharmacy, so thank you for bearing with it. It means a lot that you'd use us again and recommend us.
The MediHealth Direct Team
Excellent communication.
Excellent communication regarding any existing conditions
2 octobre 2026
Avis spontané
Réponse de MediHealth Direct
Dear Terry, thank you for your kind review. We're glad you found our team's communication clear and helpful, and we really appreciate you taking the time to share your experience.
The MediHealth Direct Team
Réponse de MediHealth Direct
Dear Marta, thank you for taking the time to leave a review. We're delighted you had a great experience with us, and we look forward to helping you again whenever you need us.
The MediHealth Direct Team
Delivery came in expected time really…
Delivery came in expected time really excellent service
6 octobre 2026
Avis spontané
Réponse de MediHealth Direct
Hi Dawn, thank you so much for your lovely review. We know how much it matters that your order arrives when expected, so we're really pleased your delivery was on time and that you found our service excellent. We look forward to looking after you again.
Best wishes,
The MediHealth Direct Team
Excellent communication and very speedy…
Excellent communication and very speedy delivery
5 octobre 2026
Avis spontané
Réponse de MediHealth Direct
Hi there, thank you so much for taking the time to leave a five-star review. Clear communication and getting your order to you quickly are two things our team really cares about, so it's lovely to hear that's exactly what you experienced. Thank you for choosing MediHealth Direct, and we look forward to helping you again.
Best wishes,
The MediHealth Direct Team
Really efficient and friendly online…
Really efficient and friendly online pharmacy. Easy to use website with full clinical pharmacy support and fast delivery. Thoroughly recommend Mediheath
1 octobre 2026
Avis spontané
Réponse de MediHealth Direct
Hi David, thank you so much for your kind review and for recommending us. An easy-to-use website, full support from our pharmacy team and fast delivery are exactly what we work hard to provide, so it's great to hear we got it right for you. We look forward to helping you again whenever you need us.
Best wishes,
The MediHealth Direct Team
Approachable and trustworthy
Monthly consultations and trustworthy advice.
30 septembre 2026
Avis spontané
Réponse de MediHealth Direct
Hi Sarah, thank you so much for taking the time to leave such a lovely review. Being approachable and giving advice you can trust is exactly what our pharmacy team aims for, so it's great to hear that's come across. We're always here whenever you need us.
Best wishes,
The MediHealth Direct Team
Excellent and prompt service.
1 octobre 2026
Avis spontané
Réponse de MediHealth Direct
Thank you so much for the five-star review! We know how much speed matters, so we're delighted you found our service both excellent and prompt. We're here whenever you need us. The MediHealth Direct Team
Excellent and prompt service.
1 octobre 2026
Réponse de MediHealth Direct
Thank you so much for the five-star review! We know how much speed matters, so we're delighted you found our service both excellent and prompt. We're here whenever you need us.
The MediHealth Direct Team
Efficient, Discreet and Fast!
Amazing I ordered at 3/4pm and it was with me by lunch the next day! Fast approval too!
28 septembre 2026
Avis spontané
Réponse de MediHealth Direct
Hi Aisha, thank you for such a lovely review! Ordering mid-afternoon and having it with you by lunchtime the next day is exactly the experience we aim for, and we're glad the approval was quick too. Discretion matters to us just as much as speed, so it's great to know we got both right for you.
The MediHealth Direct Team
Amazing service
Amazing service, and the website is easy and straightforward to use. The products arrived exceptionally fast, and I am very pleased with the overall experience.
11 avril 2026
Avis spontané
Réponse de MediHealth Direct
Dear Neelam, thank you for your wonderful feedback! We've worked hard to keep our website simple, so it's great to hear you found it easy and straightforward to use, and that your order arrived so quickly. We're really pleased you had such a positive experience with us.
The MediHealth Direct Team
Very reliable and friendly service
Very reliable and friendly service. Would definitely recommend
18 août 2025
Avis spontané
Réponse de MediHealth Direct
Thank you, Raheem! Reliable, friendly service is at the heart of what we do, so it means a lot to hear that from you. Thanks, too, for recommending us.
The MediHealth Direct Team
Medicines were provided on time, Professional staff, efficient service, Highly appreciated.
15 août 2025
Avis spontané
Réponse de MediHealth Direct
Thank you, Tahir. We know how much it matters to receive medicines on time, so we're glad we came through for you. We'll pass your kind words about our staff on to the whole team.
The MediHealth Direct Team
Great people to deal with
Great people to deal with, very professional, just great people!
13 août 2025
Avis spontané
Réponse de MediHealth Direct
Thank you so much, Mr Abdul Hafeez! Our people are the heart of MediHealth Direct, so hearing that you found them professional and great to deal with has really made the team's day.
The MediHealth Direct Team
Excellent service wish them the very…
Excellent service wish them the very best of luck
1 août 2025
Avis spontané
Réponse de MediHealth Direct
Thank you, Abdul Zaheer, for your kind words and good wishes! Support like yours means a great deal to us as we grow, and we'll keep working hard to deliver the excellent service you experienced.
The MediHealth Direct Team
Highly recommend, great service
Really please with the prompt delivery and professional advice.
11 août 2025
Avis spontané
Réponse de MediHealth Direct
Hi Aaron, thank you for the five stars! We're really pleased your delivery arrived promptly and that you found our advice helpful. Our team is always happy to answer any questions, so please get in touch any time.
The MediHealth Direct Team
Outstanding
I’ve used MediHealth Direct several times now and I can confidently say they’ve set a new standard for online pharmacies. From the moment you start the consultation process, everything feels streamlined, professional, and genuinely patient-focused. The team of UK-registered pharmacists and prescribers clearly take safety and discretion seriously, and the turnaround time is incredibly fast, with free next-day delivery!
What really sets them apart is their partnership with the NHS Pharmacy First service. Being able to access video consultations for minor conditions like UTIs or sinusitis without needing a GP appointment has been a lifesaver, especially during evenings and weekends. It’s reassuring to know that all medications come from a GPhC-registered pharmacy, so quality and compliance are never in question.
I also appreciate how inclusive their services are, whether it’s support for weight loss, hormone therapy, mental health, or even care-home medication management, MediHealth Direct delivers with compassion and integrity. Their customer service team is UK-based, friendly, and available seven days a week, which makes a huge difference when you need quick answers or reassurance.
If you’re looking for a reliable, discreet, and efficient healthcare provider that truly puts patients first, I can’t recommend MediHealth Direct highly enough. They’ve earned my trust and I’m sure they’ll earn yours too.
14 août 2025
Avis spontané
Réponse de MediHealth Direct
Dear Bilal, thank you for taking the time to write such a detailed and generous review! We're delighted the consultation process has felt streamlined and professional, and that our turnaround has impressed you. Safety, discretion and compassion are at the core of everything our pharmacists and team do, so it's wonderful to hear that comes through. Thank you for your trust; we look forward to continuing to look after you.
The MediHealth Direct Team
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