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Meditopia Avis 5

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TrustScore 3 sur 5

3,0

Service de santé mentale
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Service de santé mentale
  2. Clinique de santé mentale
  3. Psychologue
  4. Programme de bien-être
  5. Cours de yoga

Écrit par l'entreprise

The biggest and most exclusive content library in the world, prepared by experts Listen to 1000+ pieces of content about a wide spectrum of emotions. Including enhancing focus, developing motivation, understanding relationships, reducing stress, handling anxiety, overcoming insomnia, and more.

Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

5 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 1 sur 5 étoiles

NO ANSWER FROM CUSTOMER SERVICE

I am extremely disappointed with the lack of response from your customer support team.
I first contacted you about an issue with my annual subscription and waited a full week without receiving any reply. I then sent a follow-up email, and still heard nothing. At this point, I have sent approximately four emails and have yet to receive a single response.
It honestly feels as though the support system is not functioning at all.

16 février 2026
Avis spontané
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Réponse de Meditopia

Hi Leslie,

We’re truly sorry to read about your experience. We understand how frustrating it must feel to reach out several times and not receive a response.

We’ve carefully checked our support system but haven’t been able to locate your previous emails, which makes us concerned that they may not have reached us successfully. We’ve also requested additional details through Trustpilot so we can look into this properly.

Please feel free to contact us again at hello@meditopia.com and include the email address linked to your subscription so we can prioritize your case right away. We’re here to help and would genuinely like to resolve this for you as quickly as possible.

Maya, from the Member Happiness Team

Noté 5 sur 5 étoiles

A Must-Have Tool for Mental Well-being

Discovering Meditopia was one of the best decisions I’ve ever made for myself.
What started as just a casual "trial" quickly transformed into the cornerstone of my mental well-being.
Struggling with anxiety and persistent sleep issues, I found incredible relief through Meditopia's guided meditations and sleep stories.
If you feel like something is missing or you’re burned out from the daily grind, you must give it a try.
You won't believe the positive shift it brings to your life. I am so grateful for it!

25 septembre 2025
Avis spontané
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Réponse de Meditopia

Hello,

Thank you so much for sharing your experience! We’re truly honored to hear that Meditopia has become such an important part of your mental well-being and has helped you find relief from anxiety and sleep challenges. Hearing how it makes a difference in your life motivates us to keep creating meditations and sleep stories that support calm and restoration every day.

With gratitude,
Maya, from the Member Happiness team

Noté 1 sur 5 étoiles

My Meditopia premium subscription was…

My Meditopia premium subscription was renewed this year without any notification, and 49€ was charged from my account on November 2. I followed the instructions on their website and sent two emails requesting a refund with the payment receipt attached, yet I have received no response at all. Their customer service simply does not exist — it is not working!! I am urgently requesting a full refund.

2 novembre 2025
Avis spontané
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Réponse de Meditopia

Hello Deniz,
We’re very sorry for the frustration caused by the subscription renewal and the difficulty reaching us. We completely understand how inconvenient this must have been.

After reviewing your account, we were able to locate your messages and have successfully processed your refund. We hope this resolves the situation and brings you some peace of mind.

Your experience matters to us, and we’re taking your feedback seriously to ensure our support is timely and helpful in the future. Thank you for your patience and for giving us the opportunity to make this right.

All the best,
Maya, Member Happiness team

Noté 1 sur 5 étoiles

No answers from Meditopia

Their helpdesk email address does not work, no phone number available, no answers if you ask for a new password. They make it very difficult to end your paid subscription.

22 mars 2024
Avis spontané
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Réponse de Meditopia

Hello, thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you encountered in reaching our helpdesk via email and the challenges you faced with our support system. Your experience is important to us, and we regret any frustration caused by the lack of response and the absence of a direct phone number for assistance.
We understand the importance of timely assistance and are committed to addressing your concerns promptly. Our team is here to assist you with any issues, including requests for a new password and the process of ending your paid subscription. Please feel free to reach out to us at hello@meditopia.com, and we will prioritize your request to provide the assistance you need. Your experience matters to us, and we're here to help. Thank you for your patience, Maya - Member Happiness

Noté 5 sur 5 étoiles

Meditopia for Team wellness

Meditopia has transformed Reflect Studio's approach to team wellness. Its tailored meditations and sleep stories offer a unique, user-friendly solution to our daily stress. It's a vital tool for any business focused on nurturing mindfulness and peak productivity.

30 juin 2023
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Réponse de Meditopia

Hello Eray,

Thanks a ton for sharing your awesome experience with Meditopia!

We're thrilled to hear that meditations and sleep stories have made such a positive impact on Reflect Studio's team wellness. Knowing we've helped make daily stress easier to handle and boosted mindfulness and productivity means the world to us.

Your feedback motivates us to continue delivering top-notch services, and we're honored to be part of Reflect Studio's journey toward a healthier work environment.

Cheers,
Meditopia

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