MemberDeals Avis 

1 747
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

SO easy to use! The whole process to book a car with my military discount took under 5 minutes. Everything was smooth and clear. No confusion. Won't hesitate to do this again and the discount was... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Went here to get a deal on the water park at American dream mall. We wanted tickets with an add on cabana. Could only get the tickets… no fast pass option or any other add ons and can’t add on anythin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was so easy to utilize my member deals discounts. We went to hurricane harbor and had an amazing time! It was so easy to retrieve the tickets I purchased and they were sent to my email immediately... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Charging a $9 "service fee" at the very end when the whole point is to save money, is absolute crap. It still saves in the long-run, but there is no actual person processing this stuff & you're conglo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(1 747)

325 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Deceiving Pricing

Update: After talking to the hotel, memberdeals.com did not include the $35 cleaning fee with the base price. Instead, it appears it was tacked onto the taxes. I don’t know if it’s how the hotel lists it or how this website operates, but in my opinion was unethical to say “all fees included” and not actually include all the fees in the listed price. I will not be utilizing this website in the future because of this.

Overcharged for taxes and deceiving pricing for hotel booking through the website. They advertised a $72 room “all fees included” with $47 (65%!!!) worth of taxes not clearly indicated upfront. On the last page, when entering payment info, I still saw the original room rate on the order and delivery details, apparently completely overlooked the summary amount that was caught up in the banners at the top because I saw what I thought I was paying below the banners, and hit purchase. The full cost summary should have ALSO been at the bottom, right next to the “purchase” button! Now I’m stuck with it because I was booking for later today and cancellation would have needed to happen before today. I don’t even know if this would be a memberdeals.com issue or the hotel via memberdeal.com.

18 juillet 2026
Avis spontané
Logo de MemberDeals

Réponse de MemberDeals

Thank you for taking the time to share your feedback. We are sorry to hear that you were disappointed with your booking experience.
As a third-party travel provider, hotel rates, taxes, and fees are supplied to us by our hotel partners and suppliers. Taxes and mandatory property fees, such as cleaning fees, are determined by the hotel and/or local jurisdiction. We understand your concern regarding the cleaning fee and how it was displayed as part of the booking total.
Our website displays the final total before purchase, and we recognize that pricing transparency is important to our guests. We appreciate your feedback regarding the placement and visibility of the total cost during checkout, and we will share your comments with the appropriate teams for review.
We apologize that this experience did not meet your expectations and appreciate you bringing these concerns to our attention. Provide us a order number and we can look into this matter.

Noté 3 sur 5 étoiles

Trying to figure out how to use the…

Trying to figure out how to use the codes on the tickets to purchase movie on the AMC App is confusing and I have not been able to purchase tickets online as is advertised by AARP Member Deals.

18 juillet 2026
Avis spontané
Logo de MemberDeals

Réponse de MemberDeals

We're sorry to hear you're having difficulty using the AMC ticket codes.
Please give us a call, or you may also want to contact AMC directly, as they may be able to provide guidance on how the codes are redeemed through the AMC app. We understand that the redemption process can sometimes be confusing, and we'd be happy to review your order and assist in any way we can.
Please contact our Customer Service team with your order number, and we'll work with you to determine the best path forward.

Noté 5 sur 5 étoiles

GoVX is a wonderful benefit for first…

GoVX is a wonderful benefit for first responders like me. The site is easy to use and hassle free. Thank you!!

18 juillet 2026
Avis spontané
Logo de MemberDeals

Réponse de MemberDeals

We appreiciate the awesome feedback. Thank you so much and enjoy all the wonderful deals.

Noté 5 sur 5 étoiles

Easy to navigate

The ability to do the necessary research prior to ordering was seamless. Very easy to navigate!

17 juillet 2026
Avis spontané
Logo de MemberDeals

Réponse de MemberDeals

We appreiciate the awesome feedback. Thank you so much and enjoy all the wonderful deals.

Noté 5 sur 5 étoiles

The process of purchasing discounted…

The process of purchasing discounted tickets was seem less. I was skeptical initially but everything was clearly explained. I was impressed.

17 juillet 2026
Avis spontané
Logo de MemberDeals

Réponse de MemberDeals

We appreciate the feedback. Thank you so much and enjoy.

Noté 5 sur 5 étoiles

Simple process

It was very easy to search for the tickets I was looking for and then make the purchase

16 juillet 2026
Avis spontané
Logo de MemberDeals

Réponse de MemberDeals

We appreciate the feedback. Thank you so much and enjoy all the wonderful deals.

Noté 5 sur 5 étoiles

My first time booking hotel on this…

My first time booking hotel on this website, it was easy and straightforward. Discounted prices were great for this hotel. Will wait and see how my check-in at hotel goes.

16 juillet 2026
Avis spontané
Logo de MemberDeals

Réponse de MemberDeals

We appreciate the awesome feedback. Thank you so much and enjoy.

Noté 4 sur 5 étoiles

It took me a couple of tries to narrow…

It took me a couple of tries to narrow the search down to the location I wanted. Once that happened I found a very good hotel at a considerable discount.

16 juillet 2026
Avis spontané
Logo de MemberDeals

Réponse de MemberDeals

We appreciate the awesome feedback. Thank you so much and enjoy. Enjoy that wonderful hotel stay.

Noté 1 sur 5 étoiles

Booked hotel through GovX.com who uses…

SCAM! Memberdeals.com- booked hotel through GovX.com who uses memberdeals.com for hotel reservations. Hotel accomodations were not as advertised (room width was a sliver of a room the width of a king size bed) with a shower toilet combo... not what was advertised/ shown in the booking pictures. Paid for one night because it was too late to change hotels (checked in at 11:45pm at night) and have an email from the assistant General Manager that the remaining stay was refunded. This was provided to memberdeals.com as part of the refund process. Memberdeals will not reveal their partner and has responded that their partner has denied my claim for a refund of the nights that were refunded. Their partner is Expedia.com as noted on the registration notes of the hotel. Memberdeals.com through GovX.com has stolen $1,369.26 from me.

UPDATE! Hours after sibmitting this review I received a denial for my refund request. The response provided by memberdeals.com is false. This is now in dispute with my credit card company as I did not receive services paid for as noted by the email provided by the hotel stating they were issuing a refund.

8 juillet 2026
Avis spontané
Logo de MemberDeals

Réponse de MemberDeals

We're sorry to hear about your experience. The photos and descriptions displayed on our site are provided directly by the hotel and our suppliers, and we always encourage guests to review them carefully before booking to ensure the property meets their expectations.
We understand your concerns regarding the room accommodations and refund request. We have advised the guest that we are actively reviewing this matter. If the hotel confirmed a refund for the unused nights, we are continuing to investigate with the supplier to determine what occurred and whether additional action can be taken.
We sincerely apologize for the frustration this situation has caused and appreciate your patience while we work toward a resolution.

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