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Lisez les avis des autres

Noté 1 sur 5 étoiles

Mens Liberty took all my personal information including Medicare because they claim Medicare will pay for it. My doctor's office never receives their fax. Never responds to phone calls from my docto... Voir plus

Noté 1 sur 5 étoiles

I ordered a product that promised to reduce the amount of times. I have to get up at night to go to the bathroom and they send me tubing and a clamp to go on my penis! When I go to return it unopened,... Voir plus

Noté 5 sur 5 étoiles

I've been totally incontinent for most of a year beginning immediately after radiation treatment for prostate cancer. I found Men's Liberty on line and it sounded too good to be true...it wasn't!... Voir plus

Noté 3 sur 5 étoiles

I have used the external catheter for about a year combined with a calf catheter bag. Recently have had to go back to diaper because of design deficiency in the vacuum break valve. It does not provi... Voir plus

À propos de l'entreprise

  1. Fabricant de matériel médical

Informations provenant de diverses sources externes

TAKE BACK YOUR FREEDOM & CONFIDENCE with Men's Liberty A Device Like No Other The discreet, dignified, dependable option. When it comes to bladder leakage, there are many different options out there. But how do they stack up against Men’s Liberty? Our life-changing, male external catheter was designed to help men with urinary incontinence—no matter how old or young, no matter what the cause—regain their freedom and dignity. Adult diapers can be uncomfortable or embarrassing but Men’s Liberty effectively directs urine away from the skin keeping you dry 24/7. Unlike certain prescription drugs that promise to control your UI at the expense of possible side effects, Men’s Liberty is comfortable and sanitary. Condom catheters can potentially cause irritation or infection, especially if there is already broken or irritated skin, Men’s Liberty is gentle and safe. The benefits speak for themselves: -Fits most male anatomy -Effectively directs urine away from the skin, which reduces the risk of urinary tract infections -Uses a latex-free adhesive that is safe and hypoallergenic -Forms a complete seal without “pop-offs” -Can be easily removed with our FreeDerm product -Wearable for up to 24 hours -Replaces diapers and saves caregivers from changing diapers multiple times a day -Covered in U.S. by Medicare, over 3,000 private insurances, workers compensation and VA/TRICARE Our Customers are the proof Hear what others are saying about our life-changing device. “I have been using Men’s Liberty for one-and-a-half years. Men’s Liberty has given me my freedom back.” ~ A. Nieto, diagnosed with ALS and an activist for an ALS cure “Men’s Liberty has been a lifesaver. Wearing an indwelling catheter is not an optimal solution for a spinal cord injured person because of the great potential to contracting urinary tract infections. Men’s Liberty is not an invasive product, and it has allowed me to maintain my lifestyle with my work and family. It’s a wonderful option to have.” ~ John C “I have ALS, and I didn’t think there was a bladder control device on the market that would enable me to have the quality of life I have with Men’s Liberty. Thank you!” ~ Glen in Colorado “Men’s Liberty is terrific. I can keep doing what I want to do, without having to worry about running to the bathroom or changing my clothes. It’s a Godsend.” ~ John in Michigan “Men’s Liberty saved my husband’s life.” ~ Mrs. B in Arizona “Liberty helps me keep up my work pace. Before Liberty, if I had to go to the bathroom, it was a production. Liberty has taken a major problem and made it nonexistent. Now I can still brief dignitaries around the world or whatever I need to do.” ~ J. Wright, Air Force Engineer with Multiple Sclerosis “I would recommend Liberty to anybody who is active in life and wants to get out. Just because you’re in a chair doesn’t mean you have to be tied down to your house. Liberty lets you get out and do the stuff you enjoy.” ~ D. Duncan, T7, T8 Paraplegic and avid sportsman “I have been using Liberty’s for two years now. The Liberty has given me a life back. I almost lived in the bathroom, not any more! I feel so secure knowing I won’t leak.” ~ D. Keil, Illinois


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

236 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 4 sur 5 étoiles

When this device works it is awesome

When this device works it is awesome. I am having a leeking issue if I sit for and extended period of time. After using Liberty for two hours and then sitting for excess of four hours, I find I am wet and the device is about to fall off.

5 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

Great product

Great product! I've never had a failure or incident when using the product.

28 mars 2019
Avis spontané
Logo de Men's Liberty

Réponse de Men's Liberty

Hi John!

Thank you for the great review! We highly appreciate our Men's Liberty users and strive for excellence and value the feedback you provided us. Please do not hesitate to contact us on anything we can assist you on regarding our product.

Sincerely,
Customer Service
Bioderm

Noté 5 sur 5 étoiles

Incontinence solved

The external glue-on catheter has solved my long-standing incontinence problem which resulted from prostate surgery in 2001.

27 mars 2019
Avis spontané
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Réponse de Men's Liberty

Hi Douglas!

Thank you for the 5-star review! We appreciate your feedback and are very please to hear that Men's Liberty has been a positive solution to your incontinence issue. Please do not hesitate to contact us regarding our product.

Sincerely,
Customer Service
Bioderm

Noté 5 sur 5 étoiles

It works!!

I am grateful for whoever developed the Men's Liberty device. It might seem quite an archaic method, but it works! In 2011, I had my prostate removed as a result of cancer. I suffered from incontinence and have been wearing pads and diapers until the beginning of this year. I had once heard of the "Men's Liberty" device, but wrote it off because I couldn't imagine it staying on.
In February, my wife shared with me an advertisement that offered a free trial. I thought, "why not!" So, in March, I started using the "Men's Liberty" device. Here's what I do. I attach it, following the instructions provided. I teach school and the device gives me freedom during the entire day; however, I need to ensure I empty the bag frequently. At night, I cut the bag off with a pair of scissors. I fill a can full of warm water (as warm as I can stand) and soak the remaining part of the device attached to my appendage for three minutes. At the end of the three minutes, I carefully pull the device from my appendage. I sleep with a guard pad during the night. The next morning, whatever "swelling" may have occurred on the tip, is gone. I start the routine over again.
You must use boxer briefs with spandex to secure the bag to your leg. Fruit of the Loom works best for me. You cannot let the bag flop around in you underclothes!

24 mars 2019
Avis spontané
Noté 1 sur 5 étoiles

I RECEIVED MY 1ST ORDER A YEAR AGO qss qss

I RECEIVED MY 1ST ORDER A YEAR AGO. I EXPERIENCED AN EMBARRASING EXPERIENCE WITH IT AT A BIBLE STUDY.I STILL HAVETHE ENTIRE box of materials. Since then I have been notified of 2 additional deliverance which I have never received..
Part of my problem other than MEDICARE BEING CHARGED FOR SUPPLIES I DID NOT RECEIVE IS THAT THE PERSON ASSISTING ME IN EDUCATING ME IN HOW TO USE THE PRODUCT WAS NOT PATIENT.IN REPEATING HOW TO 1ST APPLY THE PRODUCT.

I MAY TRY IT ONE MORE TIME (RELUCTANTLY) WITH THE BOX OF THE PRODUCT I STILL HAVE.

I AM ALSO UPSET THAT MEDICARE MAY BE CHARGED FOR OTHERS NOT RECEIVING THE PRODUCT!
I HAVE NOT YET NOTIFIED THEM.
RESPECTFULLY,
BOBBY HINES

8 janvier 2019
Avis spontané
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Réponse de Men's Liberty

Hi Robert!


Thank you for reaching out to us with your concern! Please note that we strive for excellence and would like to take this opportunity to help you, please contact us right away @ 1-800-814-3174


Best regards,
Customer Service
Bioderm

Noté 1 sur 5 étoiles

Very bad experience

Very bad experience. It has not worked for my husband. This concept of a nurse over the phone is not effective. A chaotic experience. That tape does not hold the catheter tight enough and it keeps slipping off. A waste of money and effort into a product that will not work. Their customer service is ok.

18 décembre 2018
Avis spontané
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Réponse de Men's Liberty

Hello,

We are sorry to hear that the product did not work for Mr. Cintron, Please give our customer service line a call @ 1-800-814-3174 - So we can get a deeper understanding of why the product is not working.

Best Regards,
Customer Service
Men's Liberty Bioderm

Noté 1 sur 5 étoiles

I didn't sign up for this

I didn't sign up for this. Please Cancel.

23 octobre 2018
Avis spontané
Logo de Men's Liberty

Réponse de Men's Liberty

Hi David,


Please reach out to our customer service @ 1-800-814-3174 so we can assist further with your request.


Best Regards,
Men's Liberty

Noté 1 sur 5 étoiles

They changed the bags to a new style…

They changed the bags to a new style with a micro vent. It didn’t help at all! In fact, it made the product unbearable! I now have a UTI because I can’t Cath with the bag on anymore, due to my bladder not voiding completely. I’ve suffered headaches every single day since the change and have had multiple episodes of autonomic-dysreflexia. This is not good! Why in the world would they change this?! I’m going to find a new product and will never order Men’s Libert again until they bring back the original design...it was perfect! Now it’s horrible! So disappointed. My whole SCI group is ticked off too. They quit ordering as well.

18 octobre 2018
Avis spontané
Logo de Men's Liberty

Réponse de Men's Liberty

Hi Randy,

Thank you for your review! We sincerely apologize for the experience you are going through and will work with you for a positive outcome. We definitely want to help and would appreciate a bit more feedback if you contact us, please call us @ our customer service line, 1-800-814-3174

Best Regards,
Men's Liberty

Noté 3 sur 5 étoiles

Not easy to wear the catheter

Not easy to wear the catheter. Very often it will leak and cause embarrassment. Tear off when get in or get out the cars. Can not wear short pant in the summer. Causes itchy. Can not take shower when wearing catheter. A lot of inconvenience.

18 août 2018
Avis spontané
Logo de Men's Liberty

Réponse de Men's Liberty

Dear Mr. Lee,

We are sorry to hear that you had issues with the product. We are continuing to work on improving the quality since the launch of the new version in April 2018. After three years of working on the next generation product, we released a version with a new micro-vent for improved flow and comfort, and a longer tube for easier caregiver application. These revisions were included in our program to onshore jobs and manufactured and assemble the product in the USA. We continue to work on ways to improve the product experience. Please reach out to our nursing team at 1-888-920-9363 or customer service if we can be of any assistance to help you apply the product.


Best regards,
Customer Service
Men's Liberty
1-800-814-3174

Noté 5 sur 5 étoiles

urine bag fills up upper third 1st

urine bag fills up upper third 1st. then has to force urine into bottom two thirds. Not a lot of pressure to get to the bottom. Otherwise, great product

17 août 2018
Avis spontané
Noté 2 sur 5 étoiles

after using product into second…

after using product into second shipment I found it unsatisfactory and stopped using it. Never ordered it or used it again.

17 août 2018
Avis spontané
Logo de Men's Liberty

Réponse de Men's Liberty

Dear Peter,

We are sorry to hear that you had issues with the product. We are continuing to work on improving the quality since the launch of the new version in April 2018. After three years of working on the next generation product, we released a version with a new micro-vent for improved flow and comfort, and a longer tube for easier caregiver application. These revisions were included in our program to onshore jobs and manufactured and assemble the product in the USA. We continue to work on ways to improve the product experience. Please reach out to our nursing team if we can be of any assistance to help you apply the product 1-888-920-9363.


Best regards,
Customer Service
Men's Liberty
1-800-814-3174

Noté 3 sur 5 étoiles

Good product terrible distributor

My experience with the Men's Liberty product was very good. However, the distributer, Byrum, constantly messed up the delivery orders and billing. I either got my order late, or the contents were incorrect. I dealt with two other catheter related suppliers, Hollister and Allegro, with no problems. My last order, prior to surgery on 6/23 was placed on 6/17. I ordered 10 as my surgery was imminent and that amount would assure that I hade enough even if the surgery was delayed a couple of days. And despite several requests to expedite earlier the ordered was delayed until I received a full amount of 30 Men's Liberty products. A also have in invoice for an old order that was already paid. Terrible!

17 août 2018
Avis spontané
Logo de Men's Liberty

Réponse de Men's Liberty

Dear Mr. Baggio,

Thank you for bringing this to our attention. We will work with the distributor on getting better Customer Service for you. We appreciate that you have not taking this as a negative on the product will do the best we can to make sure that this is handled for you. Please reach out to our nursing team at 1-888-920-9363 or customer service if we can be of any assistance to help you

Best regards,
Customer Service
Men's Liberty
1-800-814-3174

Noté 5 sur 5 étoiles

Great Product

I've been totally incontinent for most of a year beginning immediately after radiation treatment for prostate cancer. I found Men's Liberty on line and it sounded too good to be true...it wasn't! What a godsend! While not totally absent "equipment failure", I carried an emergency kit just in case. But the freedom from soaking pads that Men's Liberty provided me was priceless.

I'll stop using them soon, however. I've just had surgery for an artificial urinary sphincter. Thanks so much for this product to get me through the interim.

17 août 2018
Avis spontané
Noté 1 sur 5 étoiles

Too hard to get the product

Too hard to get the product. All I get is: I call you, you tel me to call the doctor, call you again now I must call the supplier. Call the supplier, they tell me to call my doctor for the paper work. Call my doctor, paper work is done.Call supplier, now need paper work from insurance, In the mean time paid $58+ for product. This has been going on for about a month.

14 août 2018
Avis spontané
Logo de Men's Liberty

Réponse de Men's Liberty

Dear Calvin,

On behalf of Men's Liberty, We want to extend our sincerest apologies for the negative experience that you had with our phone service. We do our best to train each of our representatives on how to properly handle our customer issues, including how to escalate problems that they are unable to assist with. We want to thank you for bringing this issue to our attention. We are always looking for ways to improve our service, and your feedback is an invaluable part of that process. Should you need help in the future, please do not hesitate to contact our customer service at 1-800-814-3174.

Best regards,
Customer Service
Men's Liberty
1-800-814-3174

Noté 5 sur 5 étoiles

Customer service was excellent

Customer service was excellent. They helped with every step of the process. My father has experienced a better quality of life with this product. I’d recommend it to anyone who was facing similar issues!

14 août 2018
Avis spontané
Noté 3 sur 5 étoiles

Got more than I wanted/needed.

I received my order but it came with a few other things I did not order. They are things that I will not be using. Since I did not order these "other" things, they should not have been sent. I did not reorder again for two reasons.
#1- it is a "hassle" to removed then external collection bag w/o the removal lotion required and recommended. I was not told I would need this liquid remover when I placed my order.
I called your Cust. Service Dept. and they instructed me on how to remove the collection bad by using hot water.
#2- I found a similar product thru the VA Hospital Urology Clinic. It is FREE and much easier to remove when changing collection bags.

14 août 2018
Avis spontané
Logo de Men's Liberty

Réponse de Men's Liberty

Dear Mr. Hoyt,

I want to extend my sincerest apologies for the negative experience that you had with our product. At Bioderminc / Men's Liberty, we pride ourselves in giving our 100% every day to ensure that our customers’ needs are being met. We know that we have let you down, and for that, we are very sorry. We will continue to develop the products that our customers love, but with more extensive quality. If our customer care team can help you or a loved one in any way please feel free to contact us.

Best regards,
Customer Service
Men's Liberty
1-800-814-3174

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