Meridian Credit Union Avis 79

TrustScore 1.5 sur 5

1,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I filled out a form to transfer my TFSA to EQ bank (who offer a much better interest rate) 2 weeks ago. I received a phone call 3 days ago verifying my request for the transfer. Although I did verify,... Voir plus

Noté 2 sur 5 étoiles

I had my mortgage with Meridian Credit Union for 13 years. When my renewal time came up, I wanted to do a refinance with the intention of staying with the same institution. I find that the person I wa... Voir plus

Noté 1 sur 5 étoiles

Meridian's service has become so poor that you can now go to any bank, never mind credit union, in Hamilton and receive far better service with lower rates. It almost seems that they are intentionally... Voir plus

Noté 1 sur 5 étoiles

In Februery 2024 I wrote a scathing review, and basically I stoppeed using this pathetic excuse of a financial institution. After they managed to scrfew up another couple of times, I closed my account... Voir plus

À propos de l'entreprise

  1. Banque
  2. Courtier en finances
  3. Conseiller financier
  4. Institution financière
  5. Courtier en prêts hypothécaires
  6. Société financière non banquière

Informations provenant de diverses sources externes

Meridian Credit Union Ltd. is a Canadian credit union.


Coordonnées de contact

  • Corporate Park Drive 75, L2S 3W3, St. Catharines, Canada

  • meridiancu.ca

1,5

Mauvais

TrustScore 1.5 sur 5

79 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

Insulting, Rude & Unprofessional

Today, I went to take a Letter of Employment, so I called my manager & she provided me with a letter with the information for a preapproval for a mortgage at Meridian Clarkson. Jasper called it fraud, how can that be fraud, if I provided the letter from my manager? Not only is Jasper insulting, he's condacending, ignorant & unreasonable. Instead of trying work with me, he told me NEVER to go back again. He also told me to buy a Condo, I never asked him what to buy & I never knew they offered Real Estate advice. Jasper is very unrofessional as well as very rude & ignorant, who wants to go to Meridian anyway! They obviously don't care about customer service!

31 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

There is NO customer service with the…

There is NO customer service with the Meridian Visa credit card company. I reported a lost/stolen visa that i use to run my business and not only did they not expedite the card out RUSH delivery, they didn't send me a new one at all after i specifically requested it be sent to the branch. No card. They resend another one after i follow up 2 weeks later (bc thats how long it takes to get a new one!!!). I wait 2 weeks, again no card. I call to speak to a manager, all the while not getting the benefits on a cash back card that i use for business. Thousands of dollars a week, no cash back, the call hangs up on me. I call back manager does nothing gives me another number to call 18552190567. I call the man says that it's unfortunate i lost the card and one is on the way. So its been fixed. Ummmm... no it's not. Why wasnt a card sent out rush in the first place? How is 10 business days excusable? How is a business suppose to run?

Like i said there is no accountability, no care at all, "they'll listen tho", the gentlemen had no empathy at all, no power to do anything and just blamed me for losing the card.

I've never been treated so horribly. There is no customer service at all. I work in service and would do whatever it takes to make people feel whole again if it's in my power and not to my demise, obviously.

A credit of even $20 on my Visa would have been everything square. I'm shocked. Just totally stunned.

After 4 different days of calls. Multiple trips to the branch and my mailbox. The time on the phone re-explaining and re-confirming my cc number... all this time they're getting paid and i'm net negative. I'll say the men were far more callus then the women. The women seemed to actually care and try to fix the issues by contacting management. Sadly all the "managers" happened to be men. Not sure if that's relevant but... maybe flip the ratio to more women in management then men and see what happens with your customers experience. Just an idea out there who knows.

2 août 2023
Avis spontané
Noté 2 sur 5 étoiles

Stay away from Meridian

Have been having problems with interbank transfer with Meridian and two other institutions. Each time, Meridian charged me a fee. I had explained at length to Meridian that this is the only institution i had this problem with for these two institutions. When I called most recently, they had turned off the Money Movement feature without actually solving the problem, and of course, they didn't tell me. Also spoke to the supervisor. There is a system technical problem with Meridian. And I paid the price for trying to do business with them.

29 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Not worth the time

Not worth the time. Everytime you want to etransfer fund from one account to your other or even to someone else you lose 1.50$. Already looking for a new bank because I am losing money.

21 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Worst bank

Worst bank . They allow unauthorized transactions on their end and by other businesses. I've had money that I transfered, transfered back without my knowledge or approval which is scary and happen more than once.

There's just too many incidents to put . I would not bank with meridian at all if you want to loose control of your money then go ahead.

14 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

Worse Bank out there

Worse Bank out there , Zero customer service , won’t answer your complaints and will just take your money like a robbery in day light

8 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Biased, prejudiced, personal attacks, demeaning customer service, discriminatory treatment of banking services

Corporations
NIAGARA CREDIT UNION LIMITED (148845)
ST CATHARINES, Ontario, Canada
Status Refer to Ministry of Finance
Previously known as
NIAGARA TOWNSHIP CREDIT UNION LIMITED
Incorporation/Amalgamation Date December 11, 1944 December 11 1944 as in September 11th, 1944
Business Type Credit Union
Ignorant and rude staff and it is always the ones who use their employer to back up their ignorant loud mouth, Your a joke and have lousy customer service.
Scott Street Branch, St. Catharine's - take a look in the mirror your ugly and outside your a loser mouse. Today's date September 8, 2022 (date of experience September 8, 2022 is the most current harassment) and this site keeps changing the date. Human Rights Violations and Personal Harassment.
Head on down to Grape & Wine Montebello Park
September 16 - September 18, 2022 & September 23, 2022 - September 25, 2022. Celebrates the fall grape harvest. First Niagara Grape Festival parade 1952. STCM S1952.61.1.39 Putting Niagara’s Wine’s “on the Map”

9 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Meridian's Undisclosed Technical errors

It is my opinion that Meridian Credit, Ontario’s largest Credit Union had and still has a responsibility to inform their Members and the Marketplace of an undisclosed back-office system challenge.
The system issue went undetected for 9 years and upon recognizing the system issue mistakes, Meridian chose not to inform their Membership.
It is my opinion that Meridian Credit Union had and still has a corporate responsibility to inform their Membership of the following;
The facts behind a 9-year back-office system challenge.
What they found and what they tried to fix.
And the potential impacts of those mistakes on their members financial well being and Account Information and Tax information.
I also believe that Meridian Credit Union has an obligation to inform their members that Meridian was investigated by the Financial Services Commission of Ontario (FSCO), the newly formed Financial Services Regulatory Authority (FSRA) and is currently under investigation by the Office of the Privacy Commissioner of Canada. (OPC)
As per the case file information obtain from the Freedom of Information Office, when FSCO approached Meridian regarding incorrect Account Holder Statement information, Meridian’s Executive response was;
“In addition, we advise that we have sought external legal counsel in this matter. Our solicitor advises that it is a well-established principle in banking law that statements of account are not conclusive evidence of the facts set out in them.”
After further investigation FSCO discovered that not only did Meridian not disclose that the mistakes created incorrect Account Holder statement information, the mistakes also produced incorrect Revenue Canada T5 tax return information for a 9-year period.
After an exhaustive three-year investigation, the Meridian Board and Executive Leadership team finally reluctantly admitted to the Executive Vice President of Legal and Enforcement of the FSRA that they did not inform their members of the 9-year system challenge and disclosed the following details of the mistakes.
“technical limitations in our computer banking system at that time meant that products held under joint accounts had to be manually updated with a ‘joint’ benefit code at the time of opening. Because this step was “manual”, there was an obvious risk of human error. If the banking system was not updated to “joint” at the product level in any given case, the system code would be inconsistent with the legal reality that the member had specifically expressed an intention that the new product be held jointly with another person or other persons. At year end, when the T5s were issued, the automated process drew the necessary database information from the product code rather than the Member account. Therefore, if in a given case the manual product code update was not done at the opening stage, our banking system would have issued the T5 in the primary account holder’s name only. This explains why, in some cases, the Box 23 would include a 1 rather than a 2 for Recipient Type.”
The above Meridian Executive statement came three years later and was a significantly different acknowledgement then their original statement to the Regulator.
Currently the OPC is investigating Meridian under the PPEDA Principle 4.9.5, which states, when an individual successfully demonstrates the inaccuracy or incompleteness of personal information, the organization shall amend the information as required. Depending upon the nature of the information challenged, amendment involves the correction, deletion, or addition of information.
What is even more disturbing is that the Meridian Executive has hired Fasken Martineau and DuMoulin to representative them in the OPC case investigation.
I find it difficult to accept and understand that the Meridian Membership is not only unaware of the system mistake errors and the possible consequences of those mistakes, they are also unaware that their money is being spent on a law firm to represent Meridian in the case filed against them by the OPC.
This issue needs to become an important Consumer Alert story to give the Meridian Members and their families the benefit of the doubt on whether they were affected or not affected by these errors.

28 octobre 2021
Avis spontané
Noté 1 sur 5 étoiles

YES PLEASE EXACTLY ONLINE CLOSELY 😀 😀🙏

PLEASE BE CAREFUL HONESTLY BECAUSE THIS COMPANY IS GOD DAMMN FOOLING YOU GUYS ONLINE WITH THERE CRAZY NONSENSE DISGUSTING MARKETING ADS BUSINESS PROMOTION BECAUSE THEY ARE NOT GOING TO LEND A $ 500 LOAN FOR A SMALL AMOUNT OF MONEY EVEN IF YOU HAVE A BAD OR A POOR CREDIT SCORE AND IF YOU CREDIT RATING SCORES HAVE SOME LOW INTEREST POINTS BY ANY MISTAKES THESE COMPANY IS DO EVERYTHING BADY AND THEY ARE GOING PUSH U DOWN BY CHECKING YOUR ENTIRE CREDIT CARD HISTORY RECORDS FROM THE DEBT COLLECTION AGENCY IN THE CENTER OF TORONTO YES PLEASE EXACTLY IN THIS CASE INFORMATION PROBLEMS EXACTLY THEY LIE TO YOU EXACTLY WHEN THEY SAY THAT YOU ARE QUALIFIED TO GET A LOAN WITH A BAD CREDIT RATING SCORE EXACTLY THEY ATE DECIEVING YOU WITH PLENTY OF FALSE INFORMATION LIES EXACTLY FALSE RATING DETAILS YES PLEASE BECAUSE FOR A SMALL AMOUNT OF A $500 LOAN THESE COMPANY WILL DO CREDIT HISTORY REPORT ONLINE BY ASKING YOU GUYS PERSONAL INFORMATION OF YOUR CREDIT UNION HISTORY RECORDS AND YOU WILL HAVE TO ANSWER ALL OF THERE QUESTIONS CLOSELY OF THE CREDIT HISTORY RECDS BEFORE THEY CAN REALLY APPROVE U ANY SMALL AMOUNT OF MONEY LOAN FOR ANY REASON EXACTLY ONLINE IN THIS CASE PROBLEMS INFORMATION DETAILS SO MY BEST REQUEST ADVICE HERE IS PLEASE ONLINE EXACTLY EVERYONE DO BELIEVE THIS COMPANY WITH THERE CRAZY INFORMATION MARKETING ADS ADS SCAMS ONLINE RATING BECAUSE THEY ONLY APPROVE LOANS TO A FEW NUMBER OF PEOPLE IN TORONTO EXACTLY THEY WILL DO PLENTY OF CREDIT CARD DEBT COLLECTION REPORTS BEFORE THEY CAN APPROVE ANYBODY A SINGLE AMOUNT OF MONEY LOAN BECAUSE THEY HAVE A TOUGH REQUIREMENTS TO GET ANY LOANS WITH A POOR CREDIT SCORE RATING THEY ARE NOT GOING TO HELP ANYONE IN THIS CASE INFORMATION WITH DOING A CREDIT HISTORY REPORT COLLECTION AGENCY BECAUSE THIS COMPANY IS ACTUALLY LYING TO YOU ABOUT THERE PROGRAMS SERVICES INFORMATION BECAUSE THIS COMPANY IS NOT A ALTERNATIVE LENDING SERVICE HELP BECAUSE THEY ONLY OFFER LOANS TO A FEW NUMBER OF PEOPLE WITH A HIGH SCORE CREDIT RATING HISTORY THEY DON'T HELP PEOPLE FROM THE REST OF THE COMMUNITY WITH ANY KIND OF ALTERNATIVE OPTIONS LENDING SUPPORT PLAN IN THIS CASE INFORMATION WITH THIS SITUATION PROBLEMS HERE CLOSELY AT THIS MOMENT OF TIME DETAILS EXACTLY PLEASE STAY CAREFUL WATCHING EVERYONE EXACTLY ON THIS CASE ABOUT THIS COMPANY ADVERTISING PROBLEMS MARKETING SCAMS ONLINE PLEASE STAY CAREFUL TAKE CARE EVERYTHING FINE HELP SAFELY ONLINE YES PLEASE EXACTLY ONLINE CONVENIENTLY POSSIBLE YES ONLINE EXACTLY

14 octobre 2021
Avis spontané

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