I’ve used Metafy several times and everything has always gone perfectly smoothly. The booking process is quick and easy, and all my sessions were great. I had one small issue with an order once, but t... Voir plus
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Lisez les avis des autres
I've been using Metafy as student for a while now and it's just phenomenal. Booking a lesson is as streamlined as it could be with just looking at the coach's schedule and picking a slot that works fo... Voir plus
Friday night, I buy a guide, long story short I used the wrong email. Chat with support, give them the situation and information, and they respond immediately and take care of the situation using grac... Voir plus
I’ve really enjoyed my time on metafy, primarily due to how great my smash coach, rivers, is. He really does an excellent job when it comes to breaking things down into easy to understand pieces and g... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Metafy is a platform where gamers don’t just get better—they build something of their own. We offer 1:1 sessions with champion-level players, in-depth guides, live events, and paid communities—giving gamers the tools to improve, grow an audience, and earn from something they love.
Coordonnées de contact
Etats-Unis
- support@metafy.gg
- metafy.gg
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Great customer service
Pau was such an attentive and detailed service rep for Metafy
Great and fast communication from Ann
Great and fast communication from Ann, Grace, Ench, and Pau.
✨✨✨✨✨
Incredible customer service
Incredible customer service, even after years they will still help you regardless
amazing experience
I have worked in metafy for weeks as a…
I have worked in metafy for weeks as a coach..got a lot of clients also.. but after a few weeks . My account got disabled out of nowhere.. no reason ni email no support from metafy.. I lost my lot of money cuz I cant even log in to the account. Metafy plz I have been contacting but I never got reply.. but fix this issue and let's make this platform useable my username was : BatmanNotFound and is not corelated to this gmail account

Réponse de metafy.gg
Great customer service from Metafy
Great customer service from Metafy. I received a same-day refund for my subscription request. The support team replied promptly, explained the options clearly, and processed everything quickly. Smooth and hassle-free experience. Highly recommended.
Need to do a bit of research to get the best results
The coaches are of uneven quality, but my experience has been that if you take the time to read the bios and maybe look at some tournament results, and limit your browsing to coaches that are on the less expensive side, you can usually find someone who's just starting out or hasn't made a name for themself yet, and feel great about the coaching you received for the money. For example, I identified a coach who kept hovering on the edge of winning big tournaments, who was charging $40/hour. I got several sessions in before they won a big tournament, and they raised their rate to $60, then in another two weeks, to $80. Compared to other coaches, I felt like he was worth $80 all along (which is more than I'm willing to pay), but I got some sessions in for a price I could afford. Now I'm doing the same thing with someone just starting out who's charging $20/hour, and the first two sessions have been great.
Amazing service ♥️
I was having an issue with my account regarding a misunderstanding about a payment. Within 2 days of reaching out to get the issue fixed the metafy team had resolved everything. They had made it very easy on me and had zero problems as far as getting my account back. Great service. 🫶
10/10
The Support team helped me instantly and everyone was really nice and friendly. 10/10 experience

Réponse de metafy.gg
Mega awesome support team
Their support team have helped me countless times on quite complex issues . Efficient and fast ! Big shout out Ann and Ench . Both of you are amazing !

Réponse de metafy.gg
I try to login to my password and email…
I try to login to my password and email but it’s saying this to me Your account has been disabled for violating Metafy's Terms of Service. I need help i can’t login in anymore.
The support team was so much more…
The support team was so much more helpful and responsive than I was expecting. Much better service than I'm used to receiving online nowadays.
Fantastic Service
I spoke with Ench to resolve an issue I was having and the service was fantastic, really took the time to resolve the issue
DOGSHIT WEBSITE
i want to sign up but i am beeing gatekept by a captcha thats non existent and therefore can not be completed by me. yet the reason why i cant join is ''captcha is not valid'' THERE IS NO CAPTCHA!!!!!!!

Réponse de metafy.gg
Really great support
Really great support! Fast in replying and helping! 10/10
Fast and accurate help from the support…
Fast and accurate help from the support team!
Excelent customer service after being hacked
Thanks for the amazing customer service I recieved after being hacked and got scammed for like 600 USD because someone got into my account and bought gift cards.
Metafy acted so fast and friendly, gave me the refunds the same day and helped me through the crisis to get back my account.
Excellent customer service
Excellent customer service. Very fast, friendly and helpful answers. I got a refund for a paid session that was not re-scheduled on time, no questions asked. I'm very satisfied with the platform and the customer service.

Réponse de metafy.gg
Great communication
Great communication, problem solving, helping and caring. Got straight to the issue and fixed the problem immediately. I’ll continue to do metafy with this reason and efforts, thanks again

Réponse de metafy.gg
Best customer support i have ever…
Best customer support i have ever experience was very fast responding and was always on point and didnt leave the case at all and actual help me with my refund from a session.

Réponse de metafy.gg
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