Metfolio Avis 

349
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I’m sceptical with this idea of payment for gold as well as the fact that they hold and control the price for the goods, we’ll see how this pans out and hopefully they can prove me wrong 🤞

Noté 4 sur 5 étoiles

I woul like the option to pay £25 per month or pay twice per year. I also thought you could invest in other precious metals other than gold via this app.

Noté 5 sur 5 étoiles

Want to be good in the future have money for my children when I passed away and for them to be happy and not to worry about bills and other things, et cetera et cetera hopefully this experience will h... Voir plus

Noté 4 sur 5 étoiles

User friendly and easy to get started but, cannot comment further as its only the beginning

À propos de l'entreprise

  1. Marchand d'or

Écrit par l'entreprise

Metfolio! The all in one app to buy, sell, and save physical gold digitally. Set up a fully personalised Goal and save gold automatically every month, and manage it directly from your phone!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

349 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 35 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,1

Tous les avis

(349)

302 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Not as advertised

I am going to try and keep this short and explain why 1 star. They idea is really good but they way they operate is a bit on the grey side, they will show you the spot price of gold and how many grams you are purchasing when you on the payment page. Now this is okay but it leads you to believe you are buying the gold at the spot which you are not, what you are doing is buying the gold at spot price plus 50% or more for fees that they take. This will only show if you calculate in grams so kinda like a hidden fee if you don’t pay attention. While legal it can be questionable. I think you are better off if you save the money in a savings account and just purchase a physical coin from somewhere online where the fees will deffo not be as high as here.

2 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Gold price unsatisfactory

I am not sure if this is a fair deal company I start investing from 29 Jan 26 and invested around £900 total on various dates until 3rs Feb 26.
So technically I should have got around just less then 10gm gold in my account but it’s showing 4.3 gm only.
I am not sure why it’s saying like this, I tried speaking to customer services but there is no answer for all day.
I am actually getting bit worried about my money and I hope this is not fraud company.
Also if u complain their is no straight answer or even a valid customer services only 1 man who answer all the time with his ridicules way of answer.
All your money will go into their fee and charges you will not save anything.
In my situation if I buy from another reputated company like Atkinson or bullion I would have got at least 7gm 24 carat gold but here only 4gm.
It’s an Indian Gujarati home based family company who just doing digital fraud.
I have also notice the people like me who complain this company replying saying that it’s a fake customer so they trying to save them.
I am a genuine customer and can show my account and bank paid to them as well.
5th Feb 2026
Thanks for your reply of accusing me of racism which I never did either in email or here all I said the fact of your originity and ethnicity but you your self think it’s a racist comment.
All I want my hard earn money back in my account from fraud people like yourself.
I request everyone please never buy any strand of gold from this company it’s total scam.
Please read the reviews before anyone put their money like me in their trap.
I am a believer of God and he will take my revenge on my part, let’s see how you grow like this.

29 janvier 2026
Avis spontané
Logo de Metfolio

Réponse de Metfolio

Hi Sonia,

Firstly it's amazing you focus on our ethnicity when accusing us of fraud, but hey, at least here you weren't as racist here as you were in the email you sent our team...

When buying physical gold, it is impossible for anyone to sell you this at the spot price. Physical gold has to be mined out of the ground, manufactured, and stored on your behalf. All of these things cost. Also looking at the quantities you purchased, between 100- and 200-pound tranches, this is standard pricing. In fact no one else even gives you this flexibility like we do. They make you buy bars outright and if they store it they will charge a lot of money on top for that service.

Your entitlement to receiving gold at the spot rate doesn't mean any company will actually sell it to you at that price, those things have no correlation. 

I'd like to pose the question to you Sonia; how would a gold retailer make any money to run their company if there wasn't a premium on the gold? You happily pay a premium everywhere else, but complain and spew ABUSE and RACISM when someone like us is making it easy for you to buy gold?

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