Metfolio Avis 

349
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I’m sceptical with this idea of payment for gold as well as the fact that they hold and control the price for the goods, we’ll see how this pans out and hopefully they can prove me wrong 🤞

Noté 4 sur 5 étoiles

I woul like the option to pay £25 per month or pay twice per year. I also thought you could invest in other precious metals other than gold via this app.

Noté 5 sur 5 étoiles

Want to be good in the future have money for my children when I passed away and for them to be happy and not to worry about bills and other things, et cetera et cetera hopefully this experience will h... Voir plus

Noté 4 sur 5 étoiles

User friendly and easy to get started but, cannot comment further as its only the beginning

À propos de l'entreprise

  1. Marchand d'or

Écrit par l'entreprise

Metfolio! The all in one app to buy, sell, and save physical gold digitally. Set up a fully personalised Goal and save gold automatically every month, and manage it directly from your phone!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

349 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 35 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,1

Tous les avis

(349)

302 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Apparently the app is easy to use

Apparently the app is easy to use . I’ve been with them for over a year . Recently I tried to scrap my gold which was valued at 426 and they didn’t refund me the scraped amount . I got 100 bucks from these lot . And I’m still waiting for my refund . Apparantely they said it’s gon take 10 workin days but it still not processed . Absolute scumbags

11 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

scam scam

Do not use them its a scam put £340 in and get back £156 less than half might as well throw money into the street
also redeemed my gold and still waiting for pay out and then they take more from my account and nobody to contact do not use these people its a scam.

6 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I been waiting for more then 6 days for…

I been waiting for more then 6 days for my refund also there is no way to get in touch with them is absolutely scam company I been robbed 300 pound and also they have high rate fees hidden! Be careful before you make commitment with them !

25 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Third‑Class Experience Review (Rubbish Service)

My experience with Metfolio has been nothing short of third‑class — confusing, poor‑value, and extremely frustrating from start to finish.

I signed up for their £50 monthly gold subscription, expecting a fair deal. After two payments (£100 total), I checked my account and found I had only 0.45 grams of gold. With the market price sitting around £111 per gram, the numbers simply didn’t add up. The value I received was nowhere near what I paid, and it left me feeling completely let down.

Trying to cancel the subscription made the situation even worse. There is no clear cancellation option anywhere on the platform. Customer support appears almost impossible to reach — emails go unanswered, and the live chat is just a bot loop with no way to speak to a real person. It feels like the system is designed to keep you stuck.

At this point, I’m having to contact my bank for financial advice and to try recovering my money. Based on my experience, I would strongly urge others to be extremely cautious. The positive reviews online do not reflect what I went through, and the value you receive compared to what you pay simply makes no sense.

21 avril 2026
Avis spontané
Logo de Metfolio

Réponse de Metfolio

Hi Faisal,

When buying physical gold, it is impossible for anyone to sell you this at the spot price. Physical gold has to be mined out of the ground, manufactured, and stored on your behalf. All of these things cost. Also looking at the quantities you purchased, between 100- and 200-pound tranches, this is standard pricing. In fact no one else even gives you this flexibility like we do. They make you buy bars outright and if they store it they will charge a lot of money on top for that service.

Addressing cancellation, our team received your email and promptly cancelled your subscription within 24 hours, and you were not charged again.

Moreover, you are clearly shown how much gold you are receiving in exchange for the money paid, it is your responsibility to decide whether to confirm and see how much you are paying, as with any other product online.

I do urge you to research the market so you can see that no one can offer gold at spot prices nor can they let you buy from as little as £50. A service which comes at a premium.

Noté 2 sur 5 étoiles

I kept buying gold for about nearly one…

I kept buying gold for about nearly one and half year and noticed the amount of gold they give you for money is about half or even less than half of actual value of gold and also they want you to buy more gold to get physical delivery and dont even have options for 5,10,15,20g gold bars that are very easily available in the whole market.if u want to sale amount of gold in the app then they pay you much less than market value aswell.Which is insane.They should keep a reasonable margin for themselves.

12 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

If you value your money do not invest

If you want to see a return on your investment then this is NOT the way to go. They miss lead you with both the buying and selling price. Once I realise I immediately pulled out what I had invested and lost over 60% of what I’d put in. Daylight robbery!

3 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not buy into this

Do not buy into this. I bought £100 worth of gold and realised I had like 0.45 grams for that price. You ca literally buy 1g bar for a little more than that.
Absolutely no customer service. Scrap value was £36 absolute joke. Yeah I guess I’ll have to cut my losses on this one. It’s just a scam worst app ever used.

10 mars 2026
Avis spontané

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