Metro Home Interiors Avis 

194
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We love our new wardrobes, we’ve had them for almost a year now. They still look great, sturdy and feels luxurious. The design process was quick, James is quick with coming up with ideas based... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Metro did all the wardrobes for our 5 bedroom house. All of them were bespoke and were to an extremely high standard. Palak and Sonal who helped us with the design process were outstanding and extrem... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nitish was great. He surveyed my mother’s bedroom and the team produced accurate drawings of what we wanted. On the day, the installation team were respectful and polite and worked all day until the w... Voir plus

Noté 5 sur 5 étoiles

Highly recommend Metro! Their service and products are excellent and the staff are always professional and knowledgeable. Our designer, Ranto, visited our flat to do initial measurements. We later met... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de meubles encastrés
  2. aussi dans
  3. Magasin de matériel de cuisine
  4. Magasin de meubles
  5. Magasin de meubles de chambre à coucher
  6. Magasin de meubles de salon

Écrit par l'entreprise

Metro Home Interiors specialises in the design, manufacture and installation of bespoke fitted furniture across London and the surrounding areas. With over 15 years of experience, we create made-to-measure furniture that suits your home, your style and the way you live. Our range includes fitted wardrobes, walk-in wardrobes, shaker wardrobes, fitted bedroom furniture, home offices, TV and media units, and bespoke storage solutions. Every design is tailored to your space, helping you make the most of your room without compromising on style. From your initial design consultation to the finished installation, our team takes care of the process. We offer free home design visits, 3D design visuals and clear, no-obligation quotations, so you can explore your options before making a decision. Based in Wembley, London, we manufacture our furniture in-house and use our own experienced fitting team. We focus on quality materials, careful workmanship and practical designs that look good and work well for everyday living. Whether you’re planning a fitted wardrobe for your bedroom, a walk-in dressing area or a bespoke media unit for your living room, Metro Home Interiors can help bring your ideas to life. Our services include: Bespoke fitted and walk-in wardrobes Shaker, hinged and sliding wardrobes Fitted bedroom furniture and dressing tables TV and media walls Home offices and fitted storage Bespoke living room furniture Contact Metro Home Interiors to arrange your free home design visit and discuss your project.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

194 avis

5 étoiles
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1 étoile

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4,7

Tous les avis

(194)

7 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

First class service

First class service. Competitive quote. Workmen were Highly efficient - we were told job would be completed over 2 days, yet finished to a high standard in just one day and fully cleaned up after themselves. We would certainly highly recommend and use again in the future.

22 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Great service from Mac & the team

Great service from Mac and his colleagues from scoping to installation of the units all completed in good time.

Also, impressed with the clean up done by the team.

I will recommend the good service offered and the product finish is remarkable.

Thanks Metro, keep it up.

9 février 2021
Avis spontané
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Réponse de Metro Home Interiors

Hi Tayo,

Thank you for your review and for your kind words about your designer Mac and the team.

It was a pleasure working with you and thank you so much for recommending us - we truly appreciate this.


Metro Team

Noté 5 sur 5 étoiles

Amazing wardrobe and service

I am so pleased with my bespoke wardrobe from Metro, it is absolutely perfect! The designer was so helpful and created exactly what I wanted. There are so many options for colours, mirrors and internal fittings. During the fitting, the team were so lovely and cleaned everything up after they had finished. The whole process was so quick and efficient, and for such a good price compared to other quotes I had. I would recommend to anyone!!

9 février 2021
Avis spontané
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Réponse de Metro Home Interiors

Hello Hannah,


Thank so much for your amazing review!

Your designer Luci is indeed very helpful and we are happy to see that he delivered great serivce yet again. We understand how precious our customers' time is and how important it is to have beautiful and funcional wardrobes so we try to deliver and fit as quickly as possible.


All the best,
Metro Team

Noté 5 sur 5 étoiles

Big quality for small price …

Hi I’m from Greenwich I have had a few quotation for my wardrobe in my bedroom but because of the reasonable price I choose metro company I promise I never seen such good quality of work and materials.
They are fabulous team and very patient with a crazy customer just like me I appreciate they work and big thanks.

27 janvier 2021
Avis spontané
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Réponse de Metro Home Interiors

Hi Ati,


Thank you so much for your review.

Martina and the team really enjoyed working with you and we are really grateful for your feedback.

We always strive to deliver the best quality products and service at a reasonable price so we are glad it doesn't go unnoticed.

Thank you,
Magda

Noté 5 sur 5 étoiles

Very pleased with our walk-in wardrobe

Very pleased with our walk-in wardrobe. Completed as per original mock-up in very good time.

24 janvier 2021
Avis spontané
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Réponse de Metro Home Interiors

Hi Mark,

Thank you for taking your team leave your review.

We do our best to meet our customers' expectations so we are pleased to see that we met yours in terms of both the design provided by Asheeta and the installation carried out by our fitting team.

We are looking forward to hear from you again.


Thank you
Magda

Noté 5 sur 5 étoiles

Build in wardrobe

Very clean and tidy work. Done all in one quick day and great quality

22 janvier 2021
Avis spontané
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Réponse de Metro Home Interiors

Hello Siamak,

Thank you for your review- we really appreciate your kind words.

Metro Team

Noté 5 sur 5 étoiles

Great product. Very pleased.

Great product. Delivered on time. Clean job by the fitters. Designer was very flexible and understanding. Absolutely pleased with the result. Beautiful custom built wardrobes and bedside tables.

23 décembre 2020
Avis spontané
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Réponse de Metro Home Interiors

Hello Andre,

Thank you for your feedback: we are glad to hear that our designer and the fitters did a good job and provided you with excellent service.

We will look forward to working with you again in the future.


Thank you,
Metro Team

Noté 5 sur 5 étoiles

Excellent service!

I highly recommend Metro Wardrobes. I had my wardrobes installed this week, no delays and high quality service. I am very happy with the result, they are beautiful and sturdy. Excellent client services from the beginning to the end. The designer was very flexible, patient and attentive and the wardrobes are exactly the way I wanted. Thank you Metro Wardrobes, including the fitters, for the great work.

17 décembre 2020
Avis spontané
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Réponse de Metro Home Interiors

Hi Renata,

Thank you so much for your review. We are glad that you are happy with your wardrobes and we hope to hear from you again in the future should you need any more work done in your property.

All the best,
Metro Team

Noté 3 sur 5 étoiles

Overall it's a sturdy wardrobe but I am disappointed with the design.

PRO: the removal and installation of the wardrobes were swift and professional.
CON: communication over the phone or email was slow and sometimes non existent. I have asked several times confirmation of the exact measurements which I have never recieved.
The design of the wardrobes could be better if more care was taking on making sure the space was maximised (lots of extra boards are used or large gaps on the sides taking up precious space ).
The drawers are hard to pull and push back.

Overall it's a sturdy wardrobe but I am disappointed with the design.

2 décembre 2020
Avis spontané
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Réponse de Metro Home Interiors

Hello Dorothee,

Thank you for your feedback.

We are surprised to see that you are disappointed with the design considering how long it took for you to finalise this and how many revised renders we have provided you. The structure of our product is clearly shown in every visuals we have sent you, as well described in the estimates and invoices you received from us - there have been no extra boards used.

With regards to the drawers, this is a common occurence with new runners but should the issue persist please give us a call as this is covered by your 10 years guarantee.


All the best,
Ella

Noté 5 sur 5 étoiles

Highly recommended!

Great company!! Martina came to my property, measured everything up, showed me the large selection of colours available, she helped me deciding the internal configuration after I explained my necessities and after 2 weeks my wardrobe was done! The guys left the room very clean and the finishes of my wardrobe are spotless!
Highly recommended!

27 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service and installation

I had been let down by Sharps so I needed a wardrobe company that could help me as soon as possible. I had someone come within a matter of days since my first enquiry to design a lovely wardrobe, and they even moved my appointment to an earlier date to accommodate me. The installation was quick, simple and completely quiet except for some drilling and building noises. I was so happy with the results. I even got a courtesy call afterwards asking me how it went. Fantastic service and would definitely use again!

25 novembre 2020
Avis spontané
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Réponse de Metro Home Interiors

Hello Jasmine,

Thank you for your review, we appreciate your kind words and are glad to hear you are happy with the end result. It was a pleasure working with you.

Kindest regards,
Magda

Noté 5 sur 5 étoiles

Great job from Metro wardrobes

Great job from Metro wardrobes - we had a double wardrobe, drawers and cupboards fitted by them. It take two days to fit and came about 8 weeks after we ordered. They look great, a good quality and a reasonable price.

14 novembre 2020
Avis spontané
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Réponse de Metro Home Interiors

Hello Libby,

We appeciate the kind review, we hope you enjoy your new fitted furniture.

Best wishes,

Magda

Noté 1 sur 5 étoiles

These people are absolutely terrible

These people are absolutely terrible - complete amateurs. They use 1980's pressure selling tactics like " I can only get this price for you if you sign now". There is no documentation and no technical drawings supplied, so they will try to make what works best for them - not you. I had to get my money back via Credit Card company who found in my favour!

9 novembre 2020
Avis spontané
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Réponse de Metro Home Interiors

Dear Satish,

First and foremost, each of our designers have their own selling techniques but none of them is encouraged to hard sell. You placed your order on the day, on your own accord – we are not in a position to force anyone to do so.

Throughout the process of confirming your project, the visuals were sent to you, updated and then signed off by you before we proceeded to manufacture. There would be no point for us to manufacture something that ‘works best for us’.

The material for your wardrobes was delivered to your property, we carried out a day of work and you simply refused us the right to complete the installation on the following day therefore you have nothing to review on.

You were quite frankly rude as a customer and unreasonable in the way you wanted to deal with the matter in hand, which is why, as you know, we have now passed this on to our legal team who are looking into this.

With regards to your payment, the investigation is still ongoing.


Have a great day.
Metro Wardrobes

Noté 5 sur 5 étoiles

Highly recommend Metro

Highly recommend Metro! Their service and products are excellent and the staff are always professional and knowledgeable. Our designer, Ranto, visited our flat to do initial measurements. We later met him at their showroom, where we were able to pick out preferred finishes. Ranto also sent us a 3D render of what the bedroom would look like, which helped visualising the end product. The fitting team were a delight! They clearly took great pride in making sure we were happy with the end result, and left the flat immaculately clean. We're looking forward to Metro working on our living and office!

12 octobre 2020
Avis spontané
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Réponse de Metro Home Interiors

Hello Somayeh,

Thank you so much for your lovely feedback. It was a pleasure working with you and look forward to doing so again!



Best wishes
Palak

Noté 5 sur 5 étoiles

dream come true.

dream come true.

My space was an awkward space however the designer Asheeta created the perfect fitted wardrobe for my dressing room. Through out the whole process i went back and forth altering stuff and till the very end they was supportive and made my vision come to light.

The builders doing the work where so good, they even finished in one day. The wood is amazing and such great quality. No mess was left behind at all.

I have never been so happy, great service and great work and great prices.

Recommended them 100%.

16 septembre 2020
Avis spontané
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Réponse de Metro Home Interiors

Dear Parvana,


Thank you so much for your lovely review.


We are delighted to hear that you are happy with your new wardrobe and that we could help you make your dream wardrobes come true.


We always aim to please our customers in this way so we really appreciate your kind words.


Thank you,
Ella

Noté 1 sur 5 étoiles

Professional Thieves

Thieves - DO NOT BUY FROM THEM!
They took all my money and did not install my wardrobe. They promise one day fitting but this is a lie. After taking my second payment, they refused to complete the wardrobe and just left a carcass. They sent me counterfeit plastic doors and charged me for glass. They are now refusing to give my money back and are making illegal threats. Moreover, his fitters are aggressive and are not safe in people’s homes. The director of the company has been reported to the police.

16 septembre 2020
Avis spontané
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Réponse de Metro Home Interiors

Shajida,

Thank you for taking your time to leave your review but we would appreciate if you could please reflect the whole story.


We did not steal your money - we offered you a full deposit refund before we even manufactured as we were not prepared to work for a customer who did not agree with our method of manufacturing, whilst trying to implement their own processes. You did not understand how the wardrobe is made and as you recall, we spent hours explaining the same things over and over again only for you to start the same conversation on the following day.

We did not refuse to fit the wardrobe after the second payment: you clearly decided that you knew better how to assemble it yourself and you moved the pieces around, inserting them in wrong places and telling us they are wrongly cut, which they were not. When we tried to explain that to you, you verbally abused a member of our staff , as you had done previously with every single person you spoke to, at which point we refused to speak to you on the phone.

Your accusation that the door is made of plastic is beyond ridiculous as we provided you with the manufacturing slip and showed you THE EXACT SAME glass in our showroom.

We have not once made any threat against you - we advised you, as agreed, to put us in touch with your contractor who can complete this for you so that we can provide them with whatever is necessary, and we also confirmed we are waiving the last payment so that you can cover that cost.


We are still waiting to hear from you.

Noté 5 sur 5 étoiles

Great Service

I left an enquiry and they had been one of the first companies to call me back with details and a price.

The designer came out and went in detail with samples. I found him to be extremely professional and the girls at the office too. My wardrobes are of high quality and at a reasonable price. I went with Metro as they allowed me to fully customise my wardrobes whilst other companies limited me on colour and the number of shelves I could have.

Thanks

25 juin 2020
Avis spontané
Noté 2 sur 5 étoiles

Time waster

Called up yesterday to enquiring about sliding wardrobe doors, gave dimensions , got a estimate for £1200, said I will visit there show. Went to there show room spoke to there designer , she not aware of the different styles of sliding doors they, have to refer her to there website. Then to be told the sliding door will be £2000, a figure just out of thin air! They don’t really do separate doors , they are out sourced. Time wasters #

28 janvier 2020
Avis spontané
Noté 1 sur 5 étoiles

Shocking Poor service

Poor Service

made the appointment for them to come over, wife took 2 hours off from work.

Designer kept on sayin he is on the way and never turned up , finally stopped answering

Shocking service

28 novembre 2019
Avis spontané
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Réponse de Metro Home Interiors

Dear Mr Brar,

Thank you for taking your time to leave your feedback.


Please accept our apologies for the designer not turning up to your appointment - unfortunately, the office was not aware of the situation at that time.


This by no means reflects how we operate as a company and we are more than happy to book a visit with another representative at a suitable time if you are still looking to have the wardrobes made.



Thank you,
Magda

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