Charters Estate Agents Avis 

I have been in touch and spoken with so many agents and I would highly recommend anyone looking for friendly, helpful, and efficient estate agents to use Charters. Everyone I spoke to was kind. I was assisted with renting a flat by Chloe Bowers who was so kind and super efficient with communications on the phone and over email. Thank you all so much!

Robyn has made everything easy to
Access and has answered any questions we had! Move in day is around the corner but so far with charters side they have been amazing! Same goes for megan who has also been incredibly helpful and couldn’t speak more highly of these two ladies!!

After 12 years of self-managing my rental property, a recent tenant changeover left me with a mountain of delayed maintenance jobs. Sourcing tradespeople and coordinating repairs myself became highly inefficient and stressful.

Handing the reins over to Mollie Mae West at Charters was the best decision I could have made. She acts quickly, communicates beautifully, and handles everything flawlessly. She has completely removed the stress from the process. I am happy, my tenant is happy, and Charters is very lucky to have such a brilliant asset on their team!

Lucy from Hove office was fantastic - super responsive which helped me to secure a fabulous rental property within my budget... would highly recommend!

Quick, efficient and friendly service from Luca.

Very friendly and happy to answer questions Thank you Mazie

Ollie has been really helpful and proactive, keeping me informed and up to date with new properties they have available!

Excellent. Clear communication and quick response.

I’ve had a few issues with my flat, and Holly has been absolutely brilliant in helping me get them sorted. She’s dealt with everything quickly and efficiently, always with a lovely, friendly manner and a genuinely professional attitude. Nothing has been too much trouble, and she’s kept things straightforward and stress-free throughout. It’s refreshing to deal with someone who genuinely cares about helping their customers and takes pride in what they do. Holly is a real credit to the agency, and her customer service has been outstanding. Thank you, Holly, for all your help. You’re a star! I wouldn’t hesitate to recommend the agency based on the service I’ve received.

Chloe has been very helpful in my flat hinting journey. She actively participates in the research individualised to my need. She also coordinates my viewing with her colleagues Nikola and Molly really well. I had a pleasant experience during this stressful transition time.

Very good experience with Ollie at Charters. He was very helpful and always give me updates about everything. I am not from this area so I don’t know it very well but he explain me a lot about the area and answered all my questions. He was very helpful for me and I appreciate his time.

After moving into the property, we struggled to figure out how to get the heating working. We reached out to our Property Manager, (Mollie Mae West), and she was incredibly quick to respond and help us get everything sorted. Her prompt assistance saved us a great deal of stress, and we truly appreciate her support. Thank you, Mollie, for making the process so much easier for us!

Great experience moving with Charters, Claire Peerless and team were brilliant, would highly recommend!

Been with charters for more than a year and the experience with them is excellent.
From the agents to the maintenance issues and everything is a smooth process. I would like to thank to Geanina Ursoianu who deals with my maintenance issues quick and efficient making sure everything is done properly.
Thank you ever so much <3

The Alton branch of Charters have been amazing throughout my house sale. Despite a couple of issues with offers being withdrawn, which was outside their control, they couldn’t have done more to help. Great communication; good follow up and regular updates; and they worked extremely hard to make sure we eventually got a sale that went through and I didn’t lose my onward purchase. I can’t thank them enough. Sarah and Jane were both incredibly caring and supportive, as well as professional. I’d recommend them to anyone wanting to sell their house. Thanks to Toby for always being so helpful and positive too.

From past month i were trying to find budget friendly and nice location rental property in which charters help me a lot to find one. And specifically Andy jerram helped me a lot in that. Thanks for your help.

I recently had the pleasure of working with Chartes Agency, specifically with their remarkable agent, Mazie. I cannot express enough how impressed I am with the exceptional service and expertise provided by both the agency and Mazie herself.

From the very beginning, Mazie exhibited a profound understanding of my needs and requirements. She took the time to listen attentively and patiently, ensuring she had a clear understanding of my goals. Her professionalism, knowledge, and attention to detail were evident throughout the entire process.

Mazie's expertise in the industry was truly remarkable. She provided valuable insights, creative ideas, and innovative solutions that exceeded my expectations. Her deep understanding of market trends and her ability to tailor strategies specifically to my needs was truly impressive.

Furthermore, the level of communication and responsiveness from Mazie and the Chartes Agency team was exceptional. They promptly addressed any questions or concerns I had, keeping me informed and involved every step of the way. This open and transparent approach fostered trust and confidence in their abilities.

Not only did Mazie and the Chartes Agency deliver outstanding results, but they also provided a level of personalized attention that made me feel like a valued client. Their dedication to customer satisfaction was evident in every interaction, making the entire experience enjoyable and stress-free.

Their professionalism, expertise, and exceptional service surpassed my highest expectations. If you're seeking a reliable agency with a talented and dedicated agent, look no further. Chartes Agency and Mazie are the epitome of excellence in their field. Thank you so much!

Mazie- what a kind and knowledgeable lady. Had a great experience at a viewing with her, she had answers for all questions and made us feel at ease and like no question was silly. She is truly lovely, and would recommend requesting her for a viewing. Had some miscommunication in the booking process but it was entirely my fault and was met with nothing but a smile and very positive experience. Definitely a credit to the charters team!

I had a great experience with Megan Foster. I saw a house advertised, and within just three hours, she had arranged a viewing, sent over the forms, and helped me submit an offer. Everything was handled quickly and professionally, with excellent communication throughout. Really impressed with how efficient and responsive she was.

Highly recommend, a very big five star review specially for Molly-mae west, she is very quick and on the ball with handling any issues that may arise with mine and my partners flat, very clear with communication also, thankyou Molly!