SCAMMERS!!!
SCAMMERS!!!
All good doctors and their entire teams left, only a**holes left. Ontop of which, they will never pick up your call nor call you back; your subscription goes to waste, you cant get any more scripts. The doctors now treat you like sh**t verbally. If you have in any way invested money into this sh**t hole of a scam, then i suggest contacting your solicitor straight away as I am. These people have been sued before, extremely shady place. DO NOT GET INVOLVED WITH THEM!!
Réponse : MiDispensary
Hello, we are deeply sorry for your negative experience with MiDispensary.
Our top priority is patient care and satisfaction, as such we would love the opportunity to address this issue with you directly. Should you choose to, please contact us at info@midispensary.com.au and we will be happy to assist.
Regarding the team that you had this experience with, our clinic has since been under new management from the time of your review and we can assure you that quality service and assistance from both our administrative staff and healthcare professionals is our top priority.
As standard business practice, we ensure all calls are addressed within the workday AEST, and if not answered upon ringing our team will endeavour to get back to you as soon as possible within business hours.
Further, it is a top priority that our Doctors and Nurses endeavour to provide the highest quality care including compassionate and professional communication with all patients.
For all patients who have signed up via. the subscription program, all subscriptions are upheld for the pre-agreed one-year duration. Once this subscription ends it is a pay-per-appointment service and we no longer run the subscription offer.
We appreciate and welcome all feedback, as such we thank you for your review — and hope that we can improve upon your previous experience with our clinic and look forward to the opportunity to do so should you wish to discuss this with us directly.
Kind Regards,
Tahlia @ MiDispensary