Keith was very friendly, professional and efficient. He quickly identified the issues with our printer and resolved them without any hassle. He explained everything clearly and made sure everything wa... Voir plus
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Lisez les avis des autres
Micheal has been extremely helpful professionism and is very experienced guy. Funny as well. He was able to fix the issues on the spot. Extremely happy with his service
L'entreprise a répondu
Michael was amazing fixed the issue and also looked into and resolved a long standing issue I had with my scanner. He was friendly and thoroughly looked over the printer. eXtremely pleased with the se... Voir plus
L'entreprise a répondu
Had an issue with a paper jam for the printer, Michael came out and got the printer back up and running! Amazing service and really friendly.
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À propos de l'entreprise
Écrit par l'entreprise
MiD Solutions 4 Documents Ltd. provides Managed Print Services to businesses throughout the country. The team has decades of combined experience providing products and service to businesses and the public sector. Growing out of a giant in the print technology industry, MiD was established as a separate company in 2012, retaining its status a main dealer for Toshiba and Sharp multifunction printers. MiD has access to their entire range of devices, as well as commercial desktops, plotters, large format printers, and digital signage and touchscreens from a range of other suppliers including Epson, HP, Lexmark, NEC, and OKI, offering flexible and tailored solutions for each individual organisation. No matter the size or industry, MiD identifies the appropriate devices and services for each organisation, based on their current and future requirements, taking into consideration key factors, such as: number of employees, amount of available office space, and required features.
Coordonnées de contact
Royaume-Uni
- mids4d.co.uk
4,9
Excellent
502 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great service from Michael
Great service from Michael. Nice guy. Very professional.
27 mai 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Great Professional Service
Michael was really friendly. Explained the issues and was very professional.
26 mai 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Excellent Service and support
Keith was really helpful, sorted the matter with excellence. Made sure that we are satisfied and our device is up and running.
Excellent service, and great communication.
Just perfect !
21 mai 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Don't do it
NO, No, No Don't be fooled by these comments, don't use this service…. You will be signed into 5 years contract and payment will be increased even if you don't use the printer. You will go from £30 a month to £50 a month to £100 a month without even using the printer. The worst decision of my life. Please just buy your own printer
14 mai 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer.
We are very disappointed to read such a negative review on Trustpilot. MiD Solutions takes all complaints very seriously. I can see you have had contact with our Head of Customer Service who has answered your questions and has explained that we are simply looking for you to stick to the terms in the agreement you signed. MiD Solutions has 1400 customers nationwide; we pride ourselves on a 90% customer retention rate year on year.
Should you wish to discuss the terms of the contract again, please do reach out to me directly – 0161 543 0116.
Thanks,
The MiD Solutions 4 Documents Team
Keith Bratt was efficient and friendly
Keith Bratt was efficient and friendly. He did his job professionally and was quick to answer any queries we had.
Thanks Keith!
14 mai 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael was amazing he definitely needs…
Michael was amazing he definitely needs recognition and more staff like him
13 mai 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael MID SOLUTIONS
Michael , came down and he adjusted our printer machine and fixed all issues and queries we had.
Thanks Michael- SM Lawson Solicitors, Mohammed.
11 mai 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Keith was quick and efficient
Keith was quick and efficient. Quickly resolved the issue.
7 mai 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
I’m really happy with the service I…
I’m really happy with the service I received today — the issue was resolved very quickly and efficiently.
7 mai 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Micheal was very friendly and efficient…
Micheal was very friendly and efficient and went above and beyond to mend our machine.
7 mai 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Keith made it very simple to follow his…
Keith made it very simple to follow his instructions, which pleased me as I'm not very technically minded.
7 mai 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Amazing and friendly team
Great team. Claire was really great in explaining all the details of contract and Keith was great servicing our copy machine, smooth and quick process. Highly recommend them!!
30 avril 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael was very friendly and helpful
Michael was very friendly and helpful, had our problem resolved in minutes. Highly recommend
30 avril 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Super friendly and knowledgeable
Super friendly and knowledgeable. Thank you
29 avril 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael was very helpful and friendly
Michael was very helpful and friendly. Resolved all our issues very quickly.
29 avril 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael was fantastic
Michael was fantastic, had our printer in working order straight away. He also carried out a full clean and service of the machine whilst he was here. Very friendly and great service.
27 avril 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Great service
Great service, Keith very thorough in the
Service and testing of the printer.
Problem rectified.
23 avril 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Fantastic service
Fantastic service. Keith was very knowlegable and fixed the issue quickly.
23 avril 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Great service and a great guy Keith
Great service and a great guy Keith
Very polite
21 avril 2026
Avis spontané
Réponse de MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
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