Good price on a Nike jacket I couldn't find anywhere else. Got my order 5 days after placing it. It's an authentic, excellent jacket, was packed carefully, and shipping was prompt. I'd rate my experie... Voir plus
L'entreprise a répondu
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Different kind of review… I ordered a jacket, but learned the next day the coach ordered jackets for the team. The Midway staff were quick and prompt to issue me a refund on request with no hassle. I... Voir plus
L'entreprise a répondu
I placed my order #146287 - a SLK Evo Hybrid 2.0 Purple / MAX paddle on 3/23, when I placed the order it said the delivery was expected by 3/29 - it’s now the day of expected delivery and I am yet to... Voir plus
L'entreprise a répondu
Never received order #130746, minimal response, after numerous emails, and voicemails. I got an email stating item out of stock, to pick something else. I don’t want anything else, just my refund. No... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Midway Sports is your trusted source for authentic Nike, Jordan, Under Armour gear, and more. We provide premium sportswear, footwear, and equipment shipped directly from trusted manufacturers to ensure authenticity and quality, with fast and reliable service. With a wide selection of performance-driven products, we serve athletes, teams, and sports enthusiasts nationwide. Our mission is to deliver quality products and excellent customer care every time you shop with us. Whether you’re gearing up for competition or shopping for everyday athletic wear, Midway Sports is here to support your journey.
Coordonnées de contact
Miami, Etats-Unis
- 786-353-2005
- Contact@midwaysports.com
- midwaysports.com
2,9
Moyen
55 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : Midway Sports
Hi Adam,
Thank you for your great feedback! We’re glad to hear you’re happy with the quality and that your order arrived quickly.
We truly appreciate your support and hope to serve you again soon!
— Midway Sports
Réponse : Midway Sports
Hi Bobby,
Thank you so much for your kind words! We’re glad to hear everything arrived as expected and that you were happy with the delivery.
We truly appreciate your support and hope to serve you again soon!
— Midway Sports
I’m never going to order from here…
I’m never going to order from here again it’s a horrible team I still haven’t received any tracking information for my order #147522 after I emailed 3 times I want my Ua spotlight suede pro cleats Midway Sports it’s been 10 days
4 avril 2026
Avis spontané
Réponse : Midway Sports
Thank you for your feedback—we truly appreciate you bringing this to our attention.
We’re very sorry for the frustration this has caused. We understand how important it is to receive timely updates, and we sincerely apologize for the delay.
We have received your email, and our team will be replying shortly with a solution to assist you further.
We appreciate your patience and the opportunity to make this right.
— Midway Sports
Réponse : Midway Sports
Hi there,
Thank you so much for your kind words! We’re thrilled to hear that you love your shorts and that they fit perfectly—that’s exactly what we aim for.
We truly appreciate your support and hope to serve you again soon!
— Midway Sports
Bad customer service / shipping policy
I placed my order #146287 - a SLK Evo Hybrid 2.0 Purple / MAX paddle on 3/23, when I placed the order it said the delivery was expected by 3/29 - it’s now the day of expected delivery and I am yet to receive any update with my order or a tracking number for the shipping. Not sure if it’s a scam or not, I’ve emailed customer support and am yet to get a reply. I’ve also talked to the online chat bot and it just tells me “ been received and is currently unfulfilled, which means it has not yet shipped.” - I have also called the help phone number and haven’t got a response. I would like an update on my order and a shipping number, especially as I was originally given an expected arrivals date and “Orders at Midway Sports are typically processed within 1–2 business days.” I would be grateful if someone could answer my help requests and give me some more information.
29 mars 2026
Avis spontané
Réponse : Midway Sports
We’re so sorry for the delay and the lack of communication on your order—we completely understand how frustrating that must be. We are currently looking into this and will be following up as soon as possible.
— Midway Sports
Terrible customer experience and a…
Terrible customer experience and a hoax! Don’t expect to be able to do returns. Worst online shopping experience!
6 janvier 2026
Avis spontané
Réponse : Midway Sports
We’re very sorry to hear about your experience and truly regret that it did not meet your expectations.
We strive to provide clear communication and support to all of our customers, and your feedback is very important to us. If there’s anything we can still assist you with, we’d be happy to help.
— Midway Sports
Réponse : Midway Sports
Thank you so much for your kind words!
We’re glad to hear you had a positive experience with our customer service and communication. Your feedback truly means a lot to us!
We look forward to assisting you again in the future.
— Midway Sports
They covered all of the bases.
Great selection, everything was in stock, best prices and amazing customer service from Esmeralda. I will definitely be doing business with them again.
20 mars 2026
Avis spontané
Réponse : Midway Sports
Thank you so much for your kind words! We truly appreciate your support and are glad to hear you had a great experience with us.
We look forward to doing business with you again soon!
— Midway Sports
They don’t give you any instructions…
They don’t give you any instructions for returns I had to email them and ask them ! I have been contacted twice by a Marcella G! Which she provided no details on how to return she keeps telling me that I can only get a store credit or an exchange! Told her I wanted a full refund and I would go to the credit card company! These people are ridiculous! I should’ve read their review reviews before I purchased from them. I’m going to start doing that with every company that I use.!!! they are rated subpar.!! they can KMA
19 mars 2026
Avis spontané
Réponse : Midway Sports
Hi there,
We’re sorry to hear about your experience and appreciate you sharing your feedback.
We’d like to clarify that return instructions were provided in our initial responses, along with an explanation that your order qualifies for an exchange or store credit in accordance with our return policy. At this time, the order is not eligible for a refund upon return.
We are more than happy to assist you with either an exchange or store credit and are currently pending your response so we can proceed with the next steps.
— Midway Sports
Good price on a Nike jacket I couldn't…
Good price on a Nike jacket I couldn't find anywhere else. Got my order 5 days after placing it. It's an authentic, excellent jacket, was packed carefully, and shipping was prompt. I'd rate my experience with Midway Sports 5 stars
13 mars 2026
Avis spontané
Réponse : Midway Sports
Thank you so much for taking the time to share your experience with us! We’re really happy to hear that you were able to find the Nike jacket you were looking for and that it arrived quickly and in excellent condition.
It means a lot to us that you noticed the careful packaging and prompt shipping. We truly appreciate your support and your 5-star feedback.
We hope to serve you again in the future!
— Midway Sports Customer Support
It's been great ordered 2 hats and it…
It's been great ordered 2 hats and it took about a week to get here no problems i will order from here again soon
3 mars 2026
Avis spontané
Réponse : Midway Sports
Thank you so much for taking the time to leave such a wonderful review! We’re truly excited and grateful to hear about your positive experience.
We’re very happy that your order arrived smoothly and that you’re enjoying your hats. Hearing that everything went well and that you plan to order from us again means a lot to our team.
Your support and feedback truly motivate us to continue providing the best service possible. We look forward to assisting you again soon!
— Midway Sports Customer Support
Absolute terrible company
Absolute terrible company. There is a reason people buy from Amazon and other large companies versus these small, dying brands. I hope nothing but the worst for these people.
3 mars 2026
Avis spontané
Réponse : Midway Sports
Thank you for sharing your feedback. We’re very sorry to hear that your experience did not meet your expectations. Providing excellent customer service and support to our customers is extremely important to us, and we truly regret that you feel this way.
If there is anything regarding your order or experience that remains unresolved, we would sincerely appreciate the opportunity to look into the situation and assist you further. Please feel free to reach out to our customer support team so we can review the matter and work toward a resolution.
We value all feedback and use it to continue improving our service.
— Midway Sports Customer Support
Fast shipping and great selection
Fast shipping and great selection of products
25 février 2026
Avis spontané
Réponse : Midway Sports
Thank you so much for your kind words!
We’re thrilled to hear you enjoyed our fast shipping and wide selection of products. Providing a smooth shopping experience and getting your gear to you quickly is always our goal.
We truly appreciate your support and look forward to serving you again soon!
— Midway Sports Customer Support
Unrealistic Return/Exchange Policy
Loved the Nike golf shirt in ordered; however, as is often the case with Nike, the fit was off-not Midway’s fault. Did not seek refund but rather exchange for larger size. Customer service declined because it was longer than 14 days. What reputable company has a less than 30 day return policy. After reading reviews, looks like I am not the only one.
17 février 2026
Avis spontané
Réponse : Midway Sports
Thank you for taking the time to share your feedback. We’re truly glad to hear you loved the Nike golf shirt, and we’re sorry the sizing didn’t work out as expected. We understand how frustrating that can be — especially when the fit runs differently than anticipated.
Our return and exchange policy allows requests within 14 days of delivery. While we recognize that some companies offer longer windows, our policy is structured to align with our vendor agreements and inventory cycles. Once an order falls outside of that timeframe, we’re unfortunately unable to approve an exchange.
We truly appreciate your business and your honest feedback.
— Midway Sports Customer Support
Follow up refund order #134563
I am still waiting to receive the "Unique Refund Transaction ID" for order #134563 placed on 01/10/2026. Since you have told me you processed the refund? I need this information to work with my credit card company to find out why I never received the refund. Thanks
10 janvier 2026
Avis spontané
Réponse : Midway Sports
We sincerely apologize for the frustration this situation has caused and completely understand your concern.
Both times you contacted our Customer Service team, we carefully reviewed your order in our system. Our records show that the refund of $118.26 was successfully processed back to your original method of payment on 1/12/2026.
During your most recent call, we also provided additional transaction details to assist you further, including confirmation information that can help your card issuer locate the funds on their end.
Once a refund is processed on our side, the funds are released immediately; however, posting times can sometimes vary depending on the financial institution. We truly appreciate you contacting Barclays as well, and we are more than happy to continue working with you to ensure this is fully resolved.
Please feel free to reach out to us directly again so we can re-provide the transaction reference details if needed. We value your business and are committed to making sure this matter is properly clarified.
— Midway Sports Customer Support
Réponse : Midway Sports
Thank you so much for your feedback! We’re thrilled to hear it was better than you expected—that’s exactly what we aim for. We truly appreciate your support and look forward to serving you again soon!
— Midway Sports Customer Support
Misplaced parts, bad customer service.
Ordered a wheel kit which was an addition to the barbell stand rack. It’s shown on my emailed receipt that it was ordered. I understand if it was misplaced in packaging. I’d at least like my money back if you aren’t going to ship it out. After 3 attempts at emailing someone and no answer, I’m a little upset.
3 janvier 2026
Avis spontané
Réponse : Midway Sports
Hi Jake,
Thank you for taking the time to share your feedback, and we’re truly sorry for the frustration and inconvenience this situation has caused. We completely understand how upsetting it is to feel unheard, and we sincerely apologize for the delayed responses.
We have reached out to you directly via email to address this matter and are actively working to resolve it as quickly as possible.
Please reply to our most recent email at your convenience so we can finalize the resolution right away. We truly value your business and appreciate the opportunity to correct this.
Thank you for your patience and understanding.
— Midway Sports Customer Support
Product is just as described
Product is just as described. Great quality and service.
3 février 2026
Avis spontané
Réponse : Midway Sports
Thank you so much for taking the time to leave such a kind review! We’re thrilled to hear the product met your expectations and that you were happy with both the quality and our service. Your support truly means a lot to our team, and we look forward to assisting you again in the future.
— Midway Sports Customer Support
Reservice and great prices
4 février 2026
Avis spontané
Réponse : Midway Sports
Thank you so much for the kind feedback! We’re glad to hear you had a great experience and found our prices competitive. We truly appreciate your support and look forward to serving you again.
— Midway Sports Customer Support
UNRESPONSIVE
I ordered 2 pair golf shoes December 2. Canceled order via email and phone message December 13 because order never shipped and I was able to find merchandise elsewhere.
The recording on the business phone says to leave a message and a customer service rep will get back with you in 24-48 hours. Never happened.
It's now January 29 - 6 weeks after I canceled order. I've sent 3 emails and left 3 messages to cancel order. Have never heard back from Midway Sports, never received any merchandise, and never been refunded the $339.14 charged to my card. I had to file a dispute with my credit card company to recover my out of pocket cost. I understand that Christmas is a busy time of year and they may be short staffed, but this has been long enough to resolve.
I would consider Midway Sports a DISREPUTABLE BUSINESS.
13 décembre 2025
Avis spontané
Réponse : Midway Sports
We are truly sorry for your experience and sincerely apologize for the frustration this caused. This is not the level of service we aim to provide, and we completely understand your disappointment.
You were absolutely right to expect timely communication and a prompt resolution after canceling your order, and we regret that we did not meet that expectation. While the holiday season brought unusually high volume, that does not excuse the lack of follow-up you encountered.
We are relieved to hear that you were able to recover your funds through your credit card company, though we are very sorry it ever reached that point. Please accept our sincere apologies for the delay, the poor communication, and the inconvenience this situation caused.
Your feedback has been taken seriously and shared internally so we can improve moving forward. Thank you for taking the time to leave your review.
— Midway Sports Customer Support
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