Unfortunately I have to agree with all the other reviews here. Would never purchase these expensive appliances again. Miele washer and dryer came with our new apartment. Difficult to understand instr... Voir plus
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When my family moved to Australia We decided to purchase the whole range of Miele products including washing machine, fridge, vacuum cleaner, drier and dishwasher. We trusted quality German brand to l... Voir plus
I would never buy Miele again. Our $4,000 freezer never properly made ice. I waited 2 months for a technician who never showed. Now they are giving me another appointment in 1 month (although have alr... Voir plus
The installers could not install the dishwasher, although the plumber installed it this morning in a a few minutes. The installers did not cap the pipe when they removed the old dishwasher yester... Voir plus
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Absolutely superb service from Spartan and Miele
Absolutely superb service from purchase at Spartan, Campbelltown, SA to installation today. I searched LOADS of retailers fo find one that would fit a fully integrated dishwasher AND the old one's front panel. HOW could this be SO hard to find? Spartan were great and suggested Miele for quality and great fitting service. Team came today, called in advance to confirm arrival, fitted new one quickly and VERY cleanly. Fitted the old front panel no problem. Gave me an excellent run through the new machine and its care and controls. Took old machine away and left everything spotless. The two guys were fantastic and I will definitely buy Miele again, not just for quality of appliance but for such a top class delivery and fitting service. 10/10
18 février 2021
Avis spontané
Don’t buy Miele products - Appalling lack of After Sales Service
I purchased a very expensive washing machine but after the installation I discovered that the machine doesn’t work. I contacted Miele on the same day the washer was installed and had to wait a week before they sent a technician to look at the machine. The machine couldn’t be fixed and I was told it would be replaced. Someone from Miele was supposed to phone me but 3 days later I had to ring Miele, spending over an hour on hold before getting an inflexible and unhelpful person. I was led to believe the new machine might be delivered today but no washing machine and again unable to get through to Miele by phone. I have been on hold for well over an hour and keep hearing the message “the next available consultant will be with you shortly” - simply not good enough Miele. Emails and web messages are also being ignored. I am left wondering when/if a replacement washing machine is going to be delivered. Clearly Miele are totally uninterested once they have your money.
Update - a new machine was delivered and it has the same fault as the first one so I still don’t have a washing machine that works!
17 novembre 2020
Avis spontané
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