Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Despite their claims to sell authentic designer merchandise from verified boutiques, in the case of their Casablanca t-shirts sourced from a boutique in the Lyon-region of France….the lie-detect... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed to obtain a return authorization. I began a live Chat with essential details and I then had to leave the conversation before connecting fully. I resumed 2 hours later and Ronni had taken care... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was looking for these boots everywhere. They were sold out in my size. Miito had them, never shopped with them before, so I took a chance. They had Competitive pricing, easy purchasing experience, gre... Voir plus

Noté 5 sur 5 étoiles

Great experience!!! I purchased a brand new Longchamp bag from Miinto that was about 40% less expensive than it was at any other website or store, including tax and shipping. The item was on my doorst... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Marché en ligne
  5. Magasin de vêtements vintage
  6. Magasin de vêtements pour femmes

Écrit par l'entreprise

Miinto is a global fashion platform that connects the world's best dressed people with a unique selection of premium, luxury and hand-picked local fashion. As a marketplace, we don't own any products ourselves, but instead each order is carefully fulfilled by passionate people working in the world's best fashion boutiques. Feeling inspired? Visit us at www.miinto.com If you need assistance, our customer service team is ready to support you.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

360 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great products

Great products, great pricing, great communication. I received my purchase wrapped in a bow!

24 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Appalling service

Appalling service. Sent a return weeks ago, and Mintoo never processed the refund, nor let me know that they had a technical issue processing it. Thankfully, my wife remembered and weeks later I had to chase for it. The refund still hasn’t been processed, and I bet I have to chase them again. Untrustworthy, in my humble opinion. Be better, please.

27 avril 2025
Avis spontané
Logo de Miinto United States

Réponse : Miinto United States

Hi Sumit,

Thank you for your review, and I'm truly sorry to hear about your experience — I completely understand how frustrating it must have been to wait without clear updates.

I’ve personally reached out to you via email with the refund receipts for your reference. Please don’t hesitate to let me know if there’s anything else I can assist you with — I’ll be happy to help.

Kind regards,
Ronni, Miinto Customer Success Team

Noté 5 sur 5 étoiles

No issue shopping

Best price on the internet for the item I bought. The shipping was very fast and the item was shipped in a secure box. A+ shopping experience.

17 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I found the perfect Jeans

I found the perfect Jeans - fit perfectly and they were delivered very quickly. And a great price!

They came with everything to make an easy return- if I needed.

Great experience!
Thank you - I will be returning soon to shop again!

24 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Fake items, decent Support

I’ve ordered a lot, truly a lot, of items from MIINTO, most of them authentic and with extremely fast shipping, unfortunately within last month I received 2 fake items back to back, which is really disappointing and concerning, the return for the first one seems to be successful, hope this stays true for the second item, after these experiences I wouldn’t recommend buying from the website, returning items is really time consuming.
I’ll avoid MIINTO for now

12 avril 2025
Avis spontané
Logo de Miinto United States

Réponse : Miinto United States

Hi Alan,

Thank you for sharing your feedback, and I’m truly sorry to hear about your recent experience. It was a pleasure assisting you over chat the other day, and I appreciate the time you took to speak with me.

Please rest assured that we only work with carefully vetted partner boutiques who are committed to offering only authentic items. We take these matters very seriously, and we’re always happy to reach out to the boutiques directly to obtain additional authenticity documentation on behalf of our customers whenever needed.

That said, I completely understand your concerns and of course respect your decision to return the items. I'm glad to hear that your first return was successfully processed, and I’ll be keeping an eye on the second one to ensure everything goes smoothly.

Thank you again for your honest review — your trust means a lot to us, and we hope to have the chance to welcome you back in the future.

Warm regards,
Ronni | Miinto

Noté 4 sur 5 étoiles

The order came fast

The order came fast. The shirt is top quality, thick fabric, and material. It looks just like the picture that’s on the website. The only problem that I had is that they charge too much for shipping in Taxes I will be ordering again.

15 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing

The purchase process was smooth and the shipping was amazing received within a matter of days and I was able to track its process the whole way.

1 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I was concerned about purchasing shoes…

I was concerned about purchasing shoes internationally. Afraid they may never arrive, or that they’re damaged, or they get here but a month later or they’re fake etc… I found a pair I’ve been looking in town at on Miinto for a couple hundred less. I decided to take the chance based on reviews and ordered the sneakers from them. I was not disappointed!! They arrived in less than a week, they sent updates, first one was the morning after I purchased them and they were already being mailed! They arrived in perfect condition and were the authentic shoes I’ve been looking at here. I NEVER leave reviews for items I purchase, but this one I believe deserves it! To get a product from Italy to Texas in less than a week with no problems was amazing! I’m looking at their site first now when purchasing anything overseas.

8 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

I was sent the wrong shoe

I was sent the wrong shoe. It was disappointing but the return process was easy.

7 avril 2025
Avis spontané
Logo de Miinto United States

Réponse : Miinto United States

Hi Angela,

I am very sorry to hear you have received the wrong shoes.
I contacted you with a solution.

Warm Regards
Tom

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