Milaron Pilates Avis 28

communication is key &delivery service

I have had consistent issues with my Milaron reformer since it arrived.
I have now not had any response from Milaron in months despite reaching out via email multiple times as well as contacting them via social media.
Very disappointed with the service, lack of response and also quality of the reformer which has been sub par.

I had been researching reformers for months and decided on the beautiful Pearl foldable reformer from Sammi at Milaron Pilates.
Sammi has been fantastic from start to finish with his support. The reformer was delivered within four days of ordering and was easy to assemble on delivery. The reformer is perfect, quiet and smooth and as I am using it almost everyday I am totally delighted. I have been practicing reformer pilates for about 5 years and now feel so blessed to be able to practice in my own home at any time. Thank you so much Sammi, I totally recommend you and Milaron to anyone who is interested in owning a reformer - a wonderful way to stay fit.

Love my new reformer. It looks stylish, moves smoothly and folds up easily. There were a few "hiccups " in getting the reformer to me - I live in a rural/remote area so delivery went through a few companies- however Sammy was there all the way to assist. If you're in the market for a reformer give Sammy a go & see what he can do for you.

This is a quality unit.
I did significant research prior to making my final choice. The foam padding is definitely of a higher grade and stitching of the padding is also good.

Sammy and team were professional throughout the purchase experience.

Driver wouldn't bring it into the house, no instruction booklet and video email set up was terrible no information about Spring weights what colour matched what spring, but everytime I have messaged for information it has been answered within hours

Great communication from Sammy. Very happy with my new reformer. Guaranteed delivery of 7 days blew out a little but was to be expected coming to WA over the Christmas period.

It states that delivery is in 7 days but am still awaiting my delivery. Pretty disappointed since my order was placed on the 7th January

After seeing the consistently high reviews online, Milaron Pilates Reformer really caught my interest. When I started comparing the different models, I reached out via the online chat and was pleasantly surprised to be speaking with a real person—not a bot. They were incredibly helpful, answered all my questions thoroughly, and even provided me with a discount code.

Delivery was spot on, arriving exactly when scheduled. The drivers were friendly and went above and beyond by helping bring the large crate inside my front door, which I really appreciated.

Once unpacked, the setup process was seamless. The video instructions were clear and easy to follow, and I had the machine fully assembled in about 15 minutes on my own.

I chose the Maple V2 Studio Reformer, and I’m so glad I did. It is extremely solid, beautifully made, and feels very high quality. The springs are excellent, the rollers are incredibly smooth, and the overall build gives a very professional studio feel.

I’m absolutely thrilled with my purchase and couldn’t be happier.

I took a long time to review because I wanted enough time to experience the reformer. I am very happy with how it operates, just a few observations: not all of us are professionals, so some clear instructions on how to use all the pieces would be helpful. Also, the ropes could be more user-friendly, as in many exercises there can be some friction or a strong grip required to hold them in the hands.

Rolls Royce Quality!

Great service and communication all the way from Sammy.

The Maple Studio is a high quality machine and easily matches anything you would see at any Reformer Studio Class.

Sammy promised a lot and delivered more. Quality reformer, great accessories and delivery before Christmas.
Sammy was so helpful through the selection & purchase process. I’d happily buy from Milaron again.

Milaron Living - Pilates reformer is stunning in both design and performance; sleek, aesthetic & beautifully engineered. The movement is effortlessly smooth, with premium German springs that deliver precise, powerful & controlled resistance. Perfect!!

I have already purchased two reformers and plan to purchase more, they are truly outstanding.

Customer service was equally as impressive. Sammy was informative, patient, polished, and genuinely went above and beyond my expectations.

Easily in the top two reformers I’ve ever used. Highly recommended.

Fabulous product. Smooth delivery.
The only thing I would like to have is the platform extender.

My reformer arrived safe and already well used today. The quality is spot on.
I couldn’t be happier 💕
Thank you Milaron Pilates and a special thanks to Sammi phoning to follow up that our delivery got here safe. Highly recommend this business 😊

Sammy was very responsive. The reformer is smooth and excellent quality.

A great experience, very easy to communicate with, quick email responses.

Great service and product a trusted site

Perfect delivery .. reformer was delivered safely .. very happy with start to finish transaction. Shout out to Sammy, being patient with assembly instructions .

I can't thank Sammy enough — I finally found my perfect Pilates reformer that ticks all my (very fussy!) boxes and was delivered straight to my door. From the moment I reached out, Sammy went above and beyond with communication, answering all my questions promptly and thoroughly, and making sure I felt confident about the purchase every step of the way.

The reformer arrived securely packed in a timber crate, and assembling it was surprisingly simple. Every detail — from the timber frame to the pleather, ropes, box, and boards — is beautifully crafted and matches seamlessly. The quality is outstanding.

After months of researching reformers priced over $4,500 (and many didn’t even include delivery!), I can confidently say Milaron is one of my top favourites. Exceptional value, stunning design, and truly personal service — highly recommended!