Miles & Barr - Ashford Avis 6

As a first time buyer, I cannot fault Miles & Barr one bit. From point of viewing, all the way through to exchange I have felt supported, listened to, understood and well taken care of! For context, I have had a very difficult sale, that’s been going on for over 14 weeks that has caused blood/sweat/tears and sleepless nights! I was assigned Debbie Thwaites to my case and I have to say without her - I wouldn’t have got through it! Not only did she provide professional guidance & advice, she was emotionally supportive which was above all, the most important part to me. She listened when I needed to rant, she bigged me up when I needed a boost, she laughed when I needed cheering up, and was a shoulder to cry on! Debbie needs true recognition for her dedication to the role. Alongside this, I also had James Cussen step into the case and I couldn’t fault him either, he was extremely helpful, offering some really helpful guidance where suitable, very communicative, supportive, understanding and overall great. Honestly, without these 2 people I would’ve given up months ago. In addition to this, whenever I rung the Ashford office, I always had friendly voices answer the phone, which really helped & made a difference!! Miles & Barr really do care. I stand by that and will definitely coming back if I need to sell in the future!

Debbie Thwaites went above and beyond to get the sale of our property to exchange of contracts. She was sensitive to our circumstances (probate sale of my mum's house), supportive and has always responded promptly and dealt with any issues/concerns. I would highly recommend Miles & Barr having found all of the staff helpful and efficient.

We appreciated how James and the team at Ashford helped to secure a buyer for our property at a price that was appropriate.
Debbie Thwaites was of particular value in helping to move our transaction forward by liaising with us, our buyers and the solicitors. Her skill in handling difficult moments when the sale seemed to falter, and could have failed completely, was especially appreciated.

Debbie Thwaites acted as our sales progressor for our recent purchase of our first property.
Debbie was kind supportive and on it throughout the whole process. Debbie actively chased parties where needed, explained things well and it was lovely to hear her genuine congratulations and well wishes when we exchanged.
Thanks Debbie for your hard work and support it has made what was a daunting experience, a positive one!

Rebecca has been absolutely amazing throughout the sale of my house. From start to finish, her communication was exceptional, clear, timely, and reassuring at every stage of the process. She was always available to answer questions, explain options, and keep everything moving smoothly. Her professionalism, knowledge, and genuine care made what could have been a stressful experience feel straightforward and well managed. I couldn’t be happier with the result and would highly recommend Miles and Barr to anyone looking to sell their home.

My sister and I sold our mother’s bungalow and it took about 7 months from start to finish. M & B generated many viewings and we were kept informed at all times.
A particular shout out to Debbie Thwaites who guided all parties through the final stages of the sale. She was always knowledgeable, upbeat and on the ball, ensuring any glitches were ironed out. Along with our solicitor at Bracher’s Canterbury, they ensured a stressful time was actually a positive experience.